Search found 217 matches

by aaronp
Tue Jun 12, 2018 4:06 pm
Forum: WURFL.js
Topic: How is "Robot" form_factor detected?
Replies: 1
Views: 47

Re: How is "Robot" form_factor detected?

Hi, After looking through the provided AOLBuild user agents, we can confirm that they are indeed bots and are properly being detected. In addition to analyzing the user agent string structure for the presence of certain keywords, we analyze the whole header request which is why you are not able to r...
by aaronp
Mon Jun 11, 2018 2:00 pm
Forum: ImageEngine
Topic: Serving CSS/JS assets from CDN
Replies: 1
Views: 41

Re: Serving CSS/JS assets from CDN

Hi, Thanks for reaching out. To answer your question, ImageEngine does not handle CSS/JS and prefixing these file types will throw an error. However, through our Pro plan, this can be resolved (do note that in order to have ImageEngine serve any kind of content from the same account, you will have t...
by aaronp
Mon Jun 04, 2018 3:16 pm
Forum: Device Detection Issues
Topic: Only detecting iOS phone model when using FB app?
Replies: 1
Views: 53

Re: Only detecting iOS phone model when using FB app?

Hi, Thanks for reaching out. The reason why iOS models are detected through Facebook is because the user agent from the Facebook app, on an Apple device, will return hardware information; whereas it doesn't give any hardware information from any browser. Identifying the underlying hardware for iOS d...
by aaronp
Fri Jun 01, 2018 7:53 am
Forum: Device Information
Topic: Can we only provide device name to judge device information
Replies: 1
Views: 60

Re: Can we only provide device name to judge device information

Hi, From what I understand, you want to know if it is possible to get a WURFL device by providing the API the `marketing_name`, `model_name`, and `device_name`. In order to get a WURFL device using the API, you will need the user agent or the WURFL ID. If you would like to discuss your use case, and...
by aaronp
Mon May 21, 2018 11:34 am
Forum: Announcements
Topic: Upgrade to API v1.9.4.0
Replies: 0
Views: 70

Upgrade to API v1.9.4.0

What's new in 1.9.4.0 Breaking for WURFL Java API: This will be the last version to contain support for the legacy package. Please read the following blog post for more information: https://www.scientiamobile.com/page/legacy-package-deprecation-for-wurfl-onsite-api-for-java Added Support for: Upcom...
by aaronp
Wed May 09, 2018 9:57 am
Forum: General API Questions
Topic: Deprecation of SSL3, TLS1.0 and TLS1.1
Replies: 1
Views: 84

Re: Deprecation of SSL3, TLS1.0 and TLS1.1

Hi, Thanks for reaching out. To answer your question, SSLv3 is no longer offered and we currently do not have plans to deprecate the TLS1.0/TLS1.1 protocols. However, if possible, we do recommend using TLS1.2 Hope this helps. Please feel free to let us know if you have any other questions or concern...
by aaronp
Thu May 03, 2018 10:45 am
Forum: Announcements
Topic: Legacy Package Deprecation for WURFL OnSite API for Java
Replies: 0
Views: 59

Legacy Package Deprecation for WURFL OnSite API for Java

Our team has been working hard on the upcoming release of the WURFL OnSite API for Java (v1.9.4.0), which will be the last release to contain support for the legacy package name (net.sourceforge.wurfl) and the legacy release package. For more information detailing the package name change, why we’re ...
by aaronp
Sat Apr 21, 2018 8:23 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Detect Android Hardware Nav Buttons or Not
Replies: 1
Views: 118

Re: Detect Android Hardware Nav Buttons or Not

Hi Quint, Thanks for reaching out. While we do no not have a capability to tell whether or not a device has physical navigation buttons, I have added it to our features request list. There are no guarantees but I will surely let you know should anything change. Feel free to reach out to us at suppor...
by aaronp
Mon Apr 09, 2018 12:50 pm
Forum: Announcements
Topic: Upgrade to API 1.9.3.2
Replies: 0
Views: 215

Upgrade to API 1.9.3.2

Version 1.9.3.2 - April 9, 2018

- Fixed wurfl_capability_filter reload issues
by aaronp
Wed Mar 28, 2018 2:10 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: change SSL certificate
Replies: 4
Views: 129

Re: change SSL certificate

Hi Nick, As mentioned by Steve in the separate thread, we are seeing the new SSL certificates in all regions right now (valid Feb 26, 2018 - Oct 3, 2020). Do note that new certificates can take up to 5 minutes to become active in all regions. Let me know if you need any further assistance. Thanks, A...
by aaronp
Wed Mar 28, 2018 12:34 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: change SSL certificate
Replies: 4
Views: 129

Re: change SSL certificate

Hi Nick,

Thanks for letting us know. I am looking into the issue and will check back in with you as soon as I have an update. In the meantime, please do not hesitate to let me know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Mon Mar 26, 2018 4:37 pm
Forum: Announcements
Topic: Upgrade WURFL to API 1.9.3.0
Replies: 0
Views: 119

Upgrade WURFL to API 1.9.3.0

Changing How We Define Smartphones: In March, we will release our newly updated API (WURFL API 1.9.3.0), please read the blog to learn more about the biggest feature that will accompany the release. New Products WURFL Microservice for Docker: “We needed mobile device detection in a Docker container...
by aaronp
Wed Feb 21, 2018 12:46 pm
Forum: ScientiaMobile WURFL InSight
Topic: IAB/ABC International Spiders & Bots List
Replies: 9
Views: 24586

Re: IAB/ABC International Spiders & Bots List

Hi, I wanted to provide you with an update regarding the "IAB/ABC INTERNATIONAL SPIDERS & BOTS LIST". In short, the answer is no. We derive our logic for detecting bots through our own log analysis. Hope this helps. Feel free to reach out to us directly at support@scientiamobile.com for any question...
by aaronp
Wed Feb 21, 2018 11:53 am
Forum: ScientiaMobile WURFL InSight
Topic: IAB/ABC International Spiders & Bots List
Replies: 9
Views: 24586

Re: IAB/ABC International Spiders & Bots List

Hi, Thank you for reaching out. While I do not have any information about the IAB list being included, I can confirm that the value for is_robot is determined through the data in the WURFL data file as well as heuristics in the WURFL API. Also, do note that a member of our team should be reaching ou...
by aaronp
Mon Feb 19, 2018 1:24 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Use WURFL Output in PHP
Replies: 2
Views: 172

Re: Use WURFL Output in PHP

Hi Quint, As mentioned in our separate thread, if you'd like to use WURFL inside your PHP script, it seems like WURFL Cloud for PHP would be most optimal for your needs. However, to answer your question, you may reload your page using the following code sample with the resolution_width provided by W...
by aaronp
Wed Feb 07, 2018 11:34 am
Forum: Device Detection Issues
Topic: QQBrowser is not detected
Replies: 1
Views: 226

Re: QQBrowser is not detected

Hi Vitaly, Thank you for providing the information. My data team is taking a look at the provided user agents for consideration to our database. While I cannot make any guarantees at the moment, If the user agents are validated, they will be added and picked up in a future API release. Let me know i...
by aaronp
Mon Jan 29, 2018 11:01 am
Forum: Miscellaneous
Topic: can't connect to enterprise support
Replies: 1
Views: 271

Re: can't connect to enterprise support

Hi Osnat, Thanks for letting me know. I have reverted the primary email back and have added the requested CCs. Are you able to try accessing enterprise support once more? Also, do note that you may send any requests over to us at support@scientiamobile.com and a ticket will be automatically generate...
by aaronp
Mon Jan 22, 2018 11:48 am
Forum: Device Detection Issues
Topic: non accurate form_factor matching
Replies: 1
Views: 195

Re: non accurate form_factor matching

Hi, As mentioned in our other thread, we will likely modify the behavior with all the provided user agents to work similarily to the Go-http-client/2.0 user agent as we would consider all these as spiders/content-fetchers. They will be identified as robots for the form_factor virtual capability in t...
by aaronp
Mon Jan 08, 2018 10:16 am
Forum: Device Detection Issues
Topic: Tizen UA detected as a feature phone. Expected behaviour?
Replies: 6
Views: 304

Re: Tizen UA detected as a feature phone. Expected behaviour?

Hi Jatin, While I can confirm that the change will be implemented in the next API release, I do not have an ETA at the moment. I will surely check in with you as soon as it is released. Also, if you would like to receive announcements regarding API releases, data changes, etc., you may do so by sign...
by aaronp
Wed Dec 27, 2017 4:49 pm
Forum: Device Detection Issues
Topic: Samsung Browser detected as Chrome browser
Replies: 1
Views: 132

Re: Samsung Browser detected as Chrome browser

Hi,

Thanks for reaching out. Are you able to verify your API version as well as the date of your wurfl.xml?

Thanks,

Aaron