Hello Amar,
Yes, opening a support ticket on our behalf would be fine.
Thanks!
Search found 9 matches
- Sun Jul 01, 2018 2:11 pm
- Forum: Device Information
- Topic: Please Add Google Pixel 2 XL
- Replies: 3
- Views: 32742
- Wed Jun 27, 2018 9:01 pm
- Forum: Device Information
- Topic: Please Add Google Pixel 2 XL
- Replies: 3
- Views: 32742
Please Add Google Pixel 2 XL
User Agent: Mozilla/5.0 (Linux; Android 9; Pixel 2 XL Build/PPP3.180510.008) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Mobile Safari/537.36 is identified as Generic Android 4.0 https://tools.scientiamobile.com/?user-agent-string=User+Agent%3A+Mozilla%2F5.0+%28Linux%3B+Android+9%3B+P...
- Tue May 30, 2017 5:21 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello,
When will your the update come out ?
Regards,
Simon Osorio | NOC Support Engineer
Verizon Digital Media Services
p: +1 310.577.2422 | e: Simon.Osorio@verizondigitalmedia.com
13031 W Jefferson Blvd Building 900 | VerizonDigitalMedia.com
Los Angeles, CA 90094
When will your the update come out ?
Regards,
Simon Osorio | NOC Support Engineer
Verizon Digital Media Services
p: +1 310.577.2422 | e: Simon.Osorio@verizondigitalmedia.com
13031 W Jefferson Blvd Building 900 | VerizonDigitalMedia.com
Los Angeles, CA 90094
- Wed May 24, 2017 10:40 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello ! Can we check the database that the below are correctly being detected? We are getting reports from clients that the below devices are not being detected. - Samsung Galaxy S7 (Mozilla/5.0 (Linux; Android 7.0; SM-G930U Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.83 Mo...
- Tue Mar 07, 2017 9:27 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Thank you for the update.
I will reach out to my team in charge of this.
Regards,
Simon
I will reach out to my team in charge of this.
Regards,
Simon
- Tue Mar 07, 2017 3:41 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Wurfl v1.6.4.1 API upgrade is the version we are running.
- Tue Mar 07, 2017 3:17 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello Amar, Thank you for the update. I will reach out to my teams and find out for you. The test was done with the link provided on your site test. "https://tools.scientiamobile.com/?user-agent-string=Mozilla%2F5.0+%28Linux%3B+Android+7.0%3B+SAMSUNG-SM-G935A+Build%2FNRD90M%29+AppleWebKit%2F537.36+%...
- Thu Mar 02, 2017 8:31 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 41490
SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello Team, We are having issues detecting Samsung Phones as mobile devices. User-Agent: Mozilla/5.0 (Linux; Android 7.0; SAMSUNG-SM-G935A Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Mobile Safari/537.36 When running this user-agent directly on your site it returns a "Ge...
- Wed Oct 05, 2016 7:06 pm
- Forum: Device Detection Issues
- Topic: Google Pixel Phone Device Detection Issues
- Replies: 2
- Views: 6647
Google Pixel Phone Device Detection Issues
Hello Team, We are having issues detecting Google Pixel Phones as mobile devices. User-Agent: Mozilla/5.0 (Linux; Android 7.1; Pixel XL Build/NME91E) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.134 Mobile Safari/537.36 When running this user-agent directly on your site it returns a "Gene...