Search found 161 matches

by sriram
Wed Oct 05, 2016 7:34 pm
Forum: Device Detection Issues
Topic: Google Pixel Phone Device Detection Issues
Replies: 2
Views: 3371

Re: Google Pixel Phone Device Detection Issues

Dear Edgecast Support,

To add to Amar's post, please note that undetected mobile devices will still be categorized as mobile devices by the WURFL API's heuristics and return true for the virtual capability is_mobile.

Thanks,

Sriram Sridharan
Mobile Data Analyst
ScientiaMobile
by sriram
Mon Mar 28, 2016 2:21 pm
Forum: Device Information
Topic: BQ(Russia) are missing
Replies: 3
Views: 5471

Re: BQ(Russia) are missing

Bogdan,

Thank you. Could you please send us an email with the device's User-Agents to wurfldb(at)scientiamobile(dot)com and our device detection team will handle this issue ASAP.

Thanks,

Sriram Sridharan
by sriram
Tue Mar 10, 2015 10:18 am
Forum: Device Detection Issues
Topic: iOS device_os_version 3rd number
Replies: 3
Views: 3740

Re: iOS device_os_version 3rd number

Hi,

Virtual Capabilities support was included in version 1.5 for the WURFL Standalone APIs. As long as you use a newer version, you should be good to go.

Thank you,
by sriram
Tue Mar 10, 2015 9:52 am
Forum: Device Detection Issues
Topic: iOS device_os_version 3rd number
Replies: 3
Views: 3740

Re: iOS device_os_version 3rd number

Hi there, It has always been our policy to detect and report version numbers for iOS down to the second position for standard WURFL capabilities. We sometimes report the third position for an iOS UA if that particular version caused a WURFL capability to change. For example, iOS 8.0 had a file uploa...
by sriram
Tue Mar 03, 2015 12:50 pm
Forum: Device Detection Issues
Topic: Firefox user-agent with "toolbar" attribute wrong detected
Replies: 2
Views: 4926

Re: Firefox user-agent with "toolbar" attribute wrong detect

Hi Nick, For instance this Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 AlexaToolbar/alxf-2.21 UA will not be detected as desktop firefox, but as an LG Saber UN200. I'm unable to replicate the issue you're having with the UA from your post. It correctly shows up as Firefo...
by sriram
Thu Feb 26, 2015 9:45 pm
Forum: Device Detection Issues
Topic: App WebView: Device detection issue, "is_app" returned false
Replies: 14
Views: 11324

Re: App WebView: Device detection issue, "is_app" returned f

Hi Kumar, In the future, please keep in mind starting a new thread for new questions is advisable to keep the discussion on topic and to make it easier for our support staff to find and reply to your questions. Please note that the webview User-Agent for Android is also used by the stock/OEM browser...
by sriram
Tue Feb 17, 2015 11:04 am
Forum: Feature Requests
Topic: Issue in Micromax Canvas 4 A210 (wurfl is not working on thi
Replies: 5
Views: 7602

Re: Issue in Micromax Canvas 4 A210 (wurfl is not working on

Hi Dharmendra, Thank you for sending us the device headers. Since the UAs for the Micromax A210 and Acer Iconia Tab A210 are similar and do not show any noticeable difference in the HTTP headers, WURFL is currently unable to differentiate between the devices. Our team will keep you informed if any a...
by sriram
Mon Feb 09, 2015 11:54 am
Forum: Feature Requests
Topic: Issue in Micromax Canvas 4 A210 (wurfl is not working on thi
Replies: 5
Views: 7602

Re: Issue in Micromax Canvas 4 A210 (wurfl is not working on

Hi Dharmendra, I'm not sure why you think that Elliot's email response and my forum post response to your second User-Agent are to the contrary. Let me start from scratch to make sure I'm being extremely clear: There are two User-Agents(UAs) that you've supplied: #1. Mozilla/5.0 (Linux; U; Android 4...
by sriram
Fri Feb 06, 2015 10:23 am
Forum: Feature Requests
Topic: Issue in Micromax Canvas 4 A210 (wurfl is not working on thi
Replies: 5
Views: 7602

Re: Issue in Micromax Canvas 4 A210 (wurfl is not working on

Hi Dharmendra, The Micromax User-Agent(UA) from your post appears to be corrupted. Micromax UAs usually contain the 'M' in Micromax capitalized. We are also unable to find any instances of the UA from your post in our data. Here's an example UA from Micromax A210 running on Android 4.2: Mozilla/5.0 ...
by sriram
Thu Nov 20, 2014 10:00 am
Forum: Device Detection Issues
Topic: Unable to Detect Samsung Galaxy Note 4 and Samsung S5
Replies: 7
Views: 5680

Re: Unable to Detect Samsung Galaxy Note 4 and Samsung S5

Hey,

The device has been added to WURFL and should be in the next WURFL.xml snapshot.

Thanks,
by sriram
Wed Oct 15, 2014 4:55 pm
Forum: Device Detection Issues
Topic: Asus Transformer Pad MG10
Replies: 3
Views: 4450

Re: Asus Transformer Pad MG10

Hi Jefferey,

Could you also please confirm that desktop mode has not been enabled for your browser? Certain Android browsers have an option to spoof and send a desktop User Agent (one that resembles the UA in your post).

Thanks,
by sriram
Tue Oct 14, 2014 9:04 pm
Forum: Device Detection Issues
Topic: Unable to Detect Chrome desktop Version
Replies: 7
Views: 6085

Re: Unable to Detect Chrome desktop Version

Hi Mangala Ganesh, The WURFL.xml file is designed to work alongside the logic in the WURFL API to provide accurate detection. In this case, when the WURFL API processes the Chrome user agent, it is able to pick out the correct device ID from the WURFL.xml file, as evidenced in my screenshot a few po...
by sriram
Tue Oct 14, 2014 1:36 pm
Forum: Device Detection Issues
Topic: Unable to Detect Chrome desktop Version
Replies: 7
Views: 6085

Re: Unable to Detect Chrome desktop Version

Hi Mangala Ganesh,

What language and version of the WURFL API and what date of the WURFL.xml file are you using? The User-Agent appears to be detected properly with the newest API version (1.5.2) and the latest WURFL.xml file.

Thanks,
by sriram
Fri Aug 29, 2014 2:22 pm
Forum: Device Detection Issues
Topic: Browser Detection for Opera 13+
Replies: 4
Views: 4625

Re: Browser Detection for Opera 13+

Perfect! Please let me know if you require any further information.

Thanks and cheers!
by sriram
Fri Aug 29, 2014 10:25 am
Forum: Device Detection Issues
Topic: Browser Detection for Opera 13+
Replies: 4
Views: 4625

Re: Browser Detection for Opera 13+

Hi, It has recently come to my attention that WURFL is unable to correctly Opera browser traffic for versions 13+ of Opera (12 and lower is detected fine)....but I don't know why 13 and 14 are being mis-identified as well Our research indicates that Opera skipped those versions and went directly fro...
by sriram
Thu Aug 28, 2014 7:21 pm
Forum: Device Detection Issues
Topic: Browser Detection for Opera 13+
Replies: 4
Views: 4625

Re: Browser Detection for Opera 13+

Hi there!

Thank you for the information. I've passed this on to the device detection team and we will keep you updated.

Cheers!
by sriram
Fri Aug 01, 2014 9:05 am
Forum: Device Information
Topic: Ubuntu support
Replies: 1
Views: 4424

Re: Ubuntu support

Hi David, Thank you for your post. We will take this information into consideration when we update the matching heuristics in the WURFL API. I have a few questions for you: 1. You posted the user-agents for the phone and desktop form factors, but would be possible to post the user-agent for a tablet...
by sriram
Tue Jul 01, 2014 11:41 am
Forum: Device Detection Issues
Topic: App WebView: Device detection issue, "is_app" returned false
Replies: 14
Views: 11324

Re: App WebView: Device detection issue, "is_app" returned f

Hi Suraj,

We will be releasing a bug fix shortly. Please keep an eye out for the Java API v1.5.1.1. I will post an update here when the release is live.

Cheers!
by sriram
Tue Jul 01, 2014 10:20 am
Forum: Device Information
Topic: Dell Venue Tablet
Replies: 3
Views: 6259

Re: Dell Venue Tablet

Hi Amir, The tablet, you are testing with, runs the full blown Windows 8.1 desktop OS. Since this desktop OS does not disclose the model version of the device, we are unable to conclusively determine if the device is indeed a tablet or not. Please note that the "Touch" keyword in the UA only indicat...
by sriram
Tue May 20, 2014 8:12 am
Forum: Device Information
Topic: HTC M8 not available in Wurfl Cloud service
Replies: 3
Views: 5561

Re: HTC M8 not available in Wurfl Cloud service

Hi there!

WURFL does indeed recognize the HTC One M8 as you can see here. We will look into this issue and resolve it shortly.

Cheers!