Search found 239 matches

by aaronp
Mon Oct 24, 2016 9:53 am
Forum: Device Detection Issues
Topic: iOS 10.1, OS version detection
Replies: 3
Views: 3589

Re: iOS 10.1, OS version detection

Hi Medicom,

That's correct - once our data is updated the changes will be reflected in WURFL.

Aaron
by aaronp
Fri Oct 21, 2016 9:22 am
Forum: Device Detection Issues
Topic: iOS 10.1, OS version detection
Replies: 3
Views: 3589

Re: iOS 10.1, OS version detection

Hi Medicom, The difference in values is as intended and the capability which you will want to reference in this case is advertised_device_os_version. This is because advertised capabilities are pulled directly from the user agent string during detection (in this case: OS 10_1), whereas the unadverti...
by aaronp
Tue Oct 11, 2016 7:53 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Wurfl Cloud IP with delayed TCP response
Replies: 3
Views: 19509

Re: Wurfl Cloud IP with delayed TCP response

Hi!

I can confirm that the email is indeed support@scientiamobile.com

Look forward to hearing from you soon.

Regards,

Aaron
by aaronp
Wed Sep 28, 2016 1:34 pm
Forum: Device Information
Topic: Missing new Apple devices (e.g. iPhone 6s) in WURFL cloud
Replies: 11
Views: 35007

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Hi John, The reason why the device model for the previously mentioned user agent string Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A452 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.2;FBS...
by aaronp
Wed Sep 28, 2016 11:35 am
Forum: Device Detection Issues
Topic: marketing_name now returns boolean
Replies: 2
Views: 3598

Re: marketing_name now returns boolean

Hi Jaroslaw, Thanks for the information. We have found the source of the issue and deployed the fix to production. All services are now returning the expected values. Note that your local WURFL Cloud Client cache will still have the incorrect values cached, so you although no client update is requir...
by aaronp
Mon Sep 26, 2016 11:29 am
Forum: Announcements
Topic: Upgrade WURFL to API 1.8.1
Replies: 0
Views: 40858

Upgrade WURFL to API 1.8.1

ScientiaMobile has released version 1.8.1 of its WURFL API. To get the best possible performance from your WURFL solution, you should have both the latest API (1.8.1) and our most recent XML (released weekly to Commercial license customers). What’s New in WURFL Release 1.8.1 - Added support for Andr...
by aaronp
Mon Sep 19, 2016 10:24 am
Forum: WURFL XML Structure
Topic: WURFL 1.8.0.0: Parsing exception during load
Replies: 3
Views: 81990

Re: WURFL 1.8.0.0: Parsing exception during load

Hi Ofer!

Please feel free to send the file and any further detail over to support@scientiamobile.com and we will take a deeper look.

Thanks,

Aaron
by aaronp
Fri Sep 16, 2016 3:50 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc,

I see what you are saying and will notify my mobile data team to get the user agent's model updated.

Thanks,

Aaron
by aaronp
Fri Sep 16, 2016 1:39 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc! If the `model_name` capability is what you are referring to, the return value is intended to be `Z955L`. The model name will not include the brand as well. However, if you are looking for both the brand and model name (ex. Samsung Galaxy S5), you will want to use the `complete_device_name` ...
by aaronp
Thu Sep 15, 2016 2:01 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc,

Thanks for the update! This user agent has been in our database and, if you are unable to properly detect it, you may want to try updating your WURFL Snapshot.

Aaron
by aaronp
Wed Sep 14, 2016 1:43 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc,

The user agent is still invalid as "BUILD" should not be capitalized.

Aaron
by aaronp
Mon Sep 12, 2016 11:05 am
Forum: WURFL XML Structure
Topic: WURFL 1.8.0.0: Parsing exception during load
Replies: 3
Views: 81990

Re: WURFL 1.8.0.0: Parsing exception during load

Hi Ofer, Thank you for providing the stack trace. We are looking into the issue and will follow up with you as we learn more. In the meantime, are you able to check if you have a whitespace in front of the XML declaration? The `Caused by: org.xml.sax.SAXParseException: Content is not allowed in prol...
by aaronp
Mon Sep 12, 2016 10:51 am
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc, The ZTE user agents have been updated in our database. In order to see the changes, you will need to update your `wurfl.xml` file. You can find the link for the update by logging into your organization's primary licensed account, then go to: 'My Account' -> 'View Account' for WURFL InFuze f...
by aaronp
Thu Sep 08, 2016 3:49 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 49572

Re: 14 devices that don't seem to be in your system.

Hi Marc,

Thank you for letting us know. We have updated the model number in our database and the changes will be reflected in the next Snapshot release.

Feel free to let us know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Fri Aug 19, 2016 10:57 am
Forum: Scala API
Topic: Device virtualCapabilities Map is very loose
Replies: 3
Views: 18588

Re: Device virtualCapabilities Map is very loose

Hi Stephen, Thank you for letting us know. The change from [string,string] to [any,any] appear to have been made in order to meet compliance with the release of Scala 2.12-M4. I will discuss this with the engineers who worked on this project and will follow up with you when I have a more in-depth an...
by aaronp
Wed Aug 10, 2016 1:53 pm
Forum: Announcements
Topic: How do I submit code, documentation, or API comments?
Replies: 1
Views: 22849

Re: How do I submit code, documentation, or API comments?

Hi Raju, We appreciate your desire to contribute, however, we are currently not accepting external code/documentation/API comments. If anything changes in the near future, I will surely let you know. Also, the following link is a guide for the OnSite Scala API. Let me know if you have any other ques...
by aaronp
Wed Aug 10, 2016 11:37 am
Forum: Announcements
Topic: Upgrade WURFL to API 1.8
Replies: 0
Views: 40746

Upgrade WURFL to API 1.8

ScientiaMobile has released version 1.8 of its WURFL API. To get the best possible performance from your WURFL solution, you should have both the latest API (1.8) and our most recent XML (released weekly to Commercial license customers). What’s New in WURFL Release 1.8 - Improved detection of iOS 10...
by aaronp
Mon Aug 08, 2016 3:34 pm
Forum: ImageEngine
Topic: Images are blurred! And at the bottom a logo appears!
Replies: 1
Views: 20734

Re: Images are blurred! And at the bottom a logo appears!

Hi Fadi,

Due to private information, I have sent you an email regarding your ImageEngine account.

Thanks,

Aaron
by aaronp
Tue Aug 02, 2016 11:19 am
Forum: .NET API
Topic: Net API 1.8.0.1 xml
Replies: 1
Views: 17793

Re: Net API 1.8.0.1 xml

Hi Paul! It appears that you are indeed using an outdated `wurfl.xml` which is incompatible with API v1.8.0.1 You will need to redirect your path to: public const String WurflDataFilePath = "~/App_Data/wurfl.zip"; This default data file path contains an evaluation `wurfl.xml` compatible with v1.8.0....
by aaronp
Mon Aug 01, 2016 12:18 pm
Forum: .NET API
Topic: Version 1.8.0.0 via NuGet
Replies: 5
Views: 21777

Re: Version 1.8.0.0 via NuGet

Michael,

API v1.8.0.1 has been published to NuGet (https://www.nuget.org/packages/WURFL_Official_API) and the .dll files are production ready. Let me know if you have any other questions or concerns.

Thanks,

Aaron