Search found 239 matches

by aaronp
Mon Apr 25, 2016 10:59 am
Forum: WURFL XML Structure
Topic: Iphone 6 and wurfl.xml
Replies: 3
Views: 25128

Re: Iphone 6 and wurfl.xml

Hi Riaan,

At the moment, the JavaScript solution is the only available solution in regards to consistent iPhone model detection. While I currently cannot make any guarantees, I will surely let you know should anything change.

Thanks,

Aaron
by aaronp
Mon Apr 25, 2016 10:52 am
Forum: Device Detection Issues
Topic: IPhone max_data_rate returning 200
Replies: 1
Views: 2856

Re: IPhone max_data_rate returning 200

Hi Riaan, The `max_data_rate` capability for the iPhone has been updated and should return the correct value in the next `wurfl.xml` snapshot release. If you have not already done so, the following link will guide you through automating your weekly snapshot update: https://docs.scientiamobile.com/gu...
by aaronp
Wed Apr 20, 2016 1:44 pm
Forum: Announcements
Topic: "is_bot" capability will be deprecated starting 07/18/2016
Replies: 0
Views: 43606

"is_bot" capability will be deprecated starting 07/18/2016

We will deprecate the "is_bot" capability starting on July 18, 2016. After that date, the "is_bot" will no longer be available in the WURFL.xml data file. Instead, we recommend that you use the "is_robot" virtual capability. "is_robot" improves on "is_bot" by adding heuristics and signature-based ro...
by aaronp
Wed Apr 20, 2016 1:43 pm
Forum: Announcements
Topic: Upgrade WURFL to new API 1.7.1.0
Replies: 0
Views: 41689

Upgrade WURFL to new API 1.7.1.0

ScientiaMobile has released version 1.7.1.0 of its WURFL API. To get the best possible performance from your WURFL solution, you should have both the latest API (1.7.1.0) and our most recent XML (released weekly to paying customers). The new API will improve detection of: Palemoon browser Certain Br...
by aaronp
Thu Apr 14, 2016 10:59 am
Forum: WURFL XML Structure
Topic: Iphone 6 and wurfl.xml
Replies: 3
Views: 25128

Re: Iphone 6 and wurfl.xml

Hi Gil, Due to the actual device model information not being in the user agent string and iOS versions being available on multiple models, it is exceedingly difficult to identify a specific iOS model from just the user agent string. However, in a limited set of circumstances, we can identify the iOS...
by aaronp
Fri Apr 08, 2016 10:34 am
Forum: Device Information
Topic: [Request] Add device models in WURFL
Replies: 2
Views: 22143

Re: [Request] Add device models in WURFL

Hi Gibson,

Thank you for reaching out to us. The listed devices were already listed in our database. If you are unable to detect them, are you able to confirm the date of your last `wurfl.xml` update?

Thanks,

Aaron
by aaronp
Fri Mar 25, 2016 1:51 pm
Forum: Device Information
Topic: BQ(Russia) are missing
Replies: 3
Views: 23645

Re: BQ(Russia) are missing

Hi Bogdan,

Thank you for reaching out to us. Are you able to provide us with any specific model information or link us to the models which are getting mixed up?

Thank you,

Aaron
by aaronp
Thu Mar 24, 2016 10:06 am
Forum: WURFL.js
Topic: 1 Coding problem [ left ]
Replies: 2
Views: 23582

Re: 2 Coding problems

Hi Radu, Are you able to provide a URL containing the code which exhibits the problem? It is difficult to determine the issue just by looking at the code as there might be a JavaScript issue elsewhere. If you are unable to expose your URL publicly, perhaps we can arrange contact through a different ...
by aaronp
Wed Mar 23, 2016 1:38 pm
Forum: Feature Requests
Topic: Feature Request - Connection Type
Replies: 1
Views: 19973

Re: Feature Request - Connection Type

Hi Richard, I have relayed your request to my engineering team for consideration. However, I am currently unable to make any guarantees as to whether this will be an option but will surely notify you should anything change. Also, I would suggest looking into the 'max_data_rate' capability which will...
by aaronp
Wed Mar 16, 2016 10:54 am
Forum: PHP API
Topic: Invalid MemcachePool->connection member variable
Replies: 6
Views: 30249

Re: Invalid MemcachePool->connection member variable

Hi, Thank you for providing the information. It would be of great help for my engineering team to replicate your issue if you could provide us with your OS version, Memcached server version, PHP version, PHP Memcache extension version, and PHP Memcache extension settings. Also, if possible, any test...
by aaronp
Mon Mar 14, 2016 4:06 pm
Forum: WURFL.js
Topic: Problems with WURFL.JS coding
Replies: 2
Views: 22821

Re: Problems with WURFL.JS coding

Hi John,

Thank you for letting us know. I have notified my engineering team regarding this case and will follow up with you when I receive an update.

In the meantime, please feel free to let me know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Mon Mar 14, 2016 4:04 pm
Forum: PHP API
Topic: Invalid MemcachePool->connection member variable
Replies: 6
Views: 30249

Re: Invalid MemcachePool->connection member variable

Hi,

Thank you for the notification. Are you able to provide a sample of your WURFL_WURFLManager configuration? Also are you able to let me know which version of the PHP API you are currently on?

Thank you,

Aaron
by aaronp
Sun Mar 06, 2016 4:06 pm
Forum: Device Detection Issues
Topic: Facebook links on mobile/tablet take you to desktop version
Replies: 9
Views: 9492

Re: Facebook links on mobile/tablet take you to desktop vers

Hi,

Thank you for the notification. Are you able to let me know which version of the API you are currently on?

Aaron
by aaronp
Fri Mar 04, 2016 11:26 am
Forum: Device Detection Issues
Topic: iPhone device detection
Replies: 1
Views: 2764

Re: iPhone device detection

Hi Rebecca, In order to detect the iPhone model, you will need to use the `model_name` capability. This will detect and return the specified device model (ex. iPhone 5s). To see a list of all the different capabilities, please check this link: https://www.scientiamobile.com/wurflCapability . Feel fr...
by aaronp
Wed Mar 02, 2016 10:44 am
Forum: Miscellaneous
Topic: Setting Billing emails to go to different email address
Replies: 3
Views: 22902

Re: Setting Billing emails to go to different email address

Hi Dale,

Are you able to try sending out the message again to nelson@scientiamobile.com? He did not find anything in his inbox.

Thanks,

Aaron
by aaronp
Fri Feb 26, 2016 4:47 pm
Forum: WURFL XML Structure
Topic: WURFL ID is coming up as 'cfnetwork_desktop_330'
Replies: 7
Views: 28354

Re: WURFL ID is coming up as 'cfnetwork_desktop_330'

Hi Pawel,

I just wanted to follow up with you to see if you were able to successfully upgrade your API and return the expected values.

Look forward to hearing back and, as always, please feel free to let me know if you require any assistance.

Thank you,

Aaron
by aaronp
Wed Feb 24, 2016 12:20 pm
Forum: General API Questions
Topic: Version 1.7.0.0 Release Notes
Replies: 1
Views: 21344

Re: Version 1.7.0.0 Release Notes

Hi Stephen, Change logs are included in the package and can be located in the release.zip folder. In regards to version 1.7.0.0, the changes, as seen in the CHANGELOG.txt, are listed as: Add: WURFL.XML deviceIds consistency check Add: New virtual capability: device_name Enh: Improved detection of Ap...
by aaronp
Mon Feb 22, 2016 3:07 pm
Forum: PHP API
Topic: PHP notices
Replies: 1
Views: 20056

Re: PHP notices

Hi,

Are you able to let me know which version of the OnSite PHP API you are currently using?

Thanks,

Aaron
by aaronp
Thu Feb 18, 2016 11:58 am
Forum: Feature Requests
Topic: Comprehensive browser detection
Replies: 5
Views: 31984

Re: Comprehensive browser detection

Hi Waleed, You will not need to maintain your own patch file as the virtual capabilities listed below will suit your requirements. advertised_browser This virtual capability will infer the name of the browser based on user-agent string analysis (and possibly the analysis of other HTTP headers and WU...
by aaronp
Fri Feb 12, 2016 11:40 am
Forum: Device Detection Issues
Topic: Facebook links on mobile/tablet take you to desktop version
Replies: 9
Views: 9492

Re: Facebook links on mobile/tablet take you to desktop vers

Hi Chris, After reading the description of your logic, I would suggest you try checking for `is_mobile` (which is an alias for `is_wireless_device`) as opposed to checking for `generic`. Also, are you able to try this on our latest API release (v 1.7.0.0)? Let me know how things go. Thanks, Aaron