Hi, Thanks for letting us know. The provided user agent has already been added to our database and the change is reflected in the latest WURFL.xml update (https://tools.scientiamobile.com/?user-agent-string=Mozilla%2F5.0+%28Linux%3B+Android+9%3B+Pixel+2+XL+Build%2FPPP3.180510.008%29+AppleWebKit%2F53...

Hi June, Thanks for the information. Are you able to provide us with the user agent strings for each device? It will help, not only to speed up the process, but to avoid any confusion as factors such as the device OS, geographic variance, or browser, on the same model, can have different user agents...

Hi, After looking through the provided AOLBuild user agents, we can confirm that they are indeed bots and are properly being detected. In addition to analyzing the user agent string structure for the presence of certain keywords, we analyze the whole header request which is why you are not able to r...

Hi, Thanks for reaching out. To answer your question, ImageEngine does not handle CSS/JS and prefixing these file types will throw an error. However, through our Pro plan, this can be resolved (do note that in order to have ImageEngine serve any kind of content from the same account, you will have t...

Hi, Thanks for reaching out. The reason why iOS models are detected through Facebook is because the user agent from the Facebook app, on an Apple device, will return hardware information; whereas it doesn't give any hardware information from any browser. Identifying the underlying hardware for iOS d...

Hi, From what I understand, you want to know if it is possible to get a WURFL device by providing the API the `marketing_name`, `model_name`, and `device_name`. In order to get a WURFL device using the API, you will need the user agent or the WURFL ID. If you would like to discuss your use case, and...

What's new in 1.9.4.0 Breaking for WURFL Java API: This will be the last version to contain support for the legacy package. Please read the following blog post for more information: https://www.scientiamobile.com/page/legacy-package-deprecation-for-wurfl-onsite-api-for-java Added Support for: Upcom...

Hi, Thanks for reaching out. To answer your question, SSLv3 is no longer offered and we currently do not have plans to deprecate the TLS1.0/TLS1.1 protocols. However, if possible, we do recommend using TLS1.2 Hope this helps. Please feel free to let us know if you have any other questions or concern...

Our team has been working hard on the upcoming release of the WURFL OnSite API for Java (v1.9.4.0), which will be the last release to contain support for the legacy package name (net.sourceforge.wurfl) and the legacy release package. For more information detailing the package name change, why we’re ...

Hi Quint, Thanks for reaching out. While we do no not have a capability to tell whether or not a device has physical navigation buttons, I have added it to our features request list. There are no guarantees but I will surely let you know should anything change. Feel free to reach out to us at suppor...

Version 1.9.3.2 - April 9, 2018

- Fixed wurfl_capability_filter reload issues

Hi Nick, As mentioned by Steve in the separate thread, we are seeing the new SSL certificates in all regions right now (valid Feb 26, 2018 - Oct 3, 2020). Do note that new certificates can take up to 5 minutes to become active in all regions. Let me know if you need any further assistance. Thanks, A...

Hi Nick,

Thanks for letting us know. I am looking into the issue and will check back in with you as soon as I have an update. In the meantime, please do not hesitate to let me know if you have any other questions or concerns.

Thanks,

Aaron

Changing How We Define Smartphones: In March, we will release our newly updated API (WURFL API 1.9.3.0), please read the blog to learn more about the biggest feature that will accompany the release. New Products WURFL Microservice for Docker: “We needed mobile device detection in a Docker container...

Hi, I wanted to provide you with an update regarding the "IAB/ABC INTERNATIONAL SPIDERS & BOTS LIST". In short, the answer is no. We derive our logic for detecting bots through our own log analysis. Hope this helps. Feel free to reach out to us directly at support@scientiamobile.com for any question...

Hi, Thank you for reaching out. While I do not have any information about the IAB list being included, I can confirm that the value for is_robot is determined through the data in the WURFL data file as well as heuristics in the WURFL API. Also, do note that a member of our team should be reaching ou...

Hi Quint, As mentioned in our separate thread, if you'd like to use WURFL inside your PHP script, it seems like WURFL Cloud for PHP would be most optimal for your needs. However, to answer your question, you may reload your page using the following code sample with the resolution_width provided by W...

Hi Vitaly, Thank you for providing the information. My data team is taking a look at the provided user agents for consideration to our database. While I cannot make any guarantees at the moment, If the user agents are validated, they will be added and picked up in a future API release. Let me know i...

Hi Osnat, Thanks for letting me know. I have reverted the primary email back and have added the requested CCs. Are you able to try accessing enterprise support once more? Also, do note that you may send any requests over to us at support@scientiamobile.com and a ticket will be automatically generate...

Hi, As mentioned in our other thread, we will likely modify the behavior with all the provided user agents to work similarily to the Go-http-client/2.0 user agent as we would consider all these as spiders/content-fetchers. They will be identified as robots for the form_factor virtual capability in t...