Search found 39 matches

by amark
Fri Oct 27, 2017 10:35 am
Forum: Feature Requests
Topic: Defaulting to smartphone as compared to feature phone
Replies: 3
Views: 62771

Re: Defaulting to smartphone as compared to feature phone

Hi Jatin, I wanted to let you know that the example UA is detected in WURFL and it is important to to keep your WURFL xml file as well as the API up to date in order to receive the best detection. If you would like the documentation on the WURFL Updater for the product you are using I would be happy...
by amark
Thu Aug 17, 2017 9:35 am
Forum: Device Information
Topic: Add Galaxy S8+ (SC-03J) to wurfl
Replies: 1
Views: 15227

Re: Add Galaxy S8+ (SC-03J) to wurfl

Hi William,

I will make sure the this Galaxy S8+ variant is detected in WURFL.

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile
by amark
Wed Aug 16, 2017 1:50 pm
Forum: Device Information
Topic: Add Galaxy S8 (SC-02J) to wurfl
Replies: 1
Views: 15068

Re: Add Galaxy S8 (SC-02J) to wurfl

Hi William.

Thank you for the User agent. I will make sure this device is included in WURFL.

Best,

Amar
Mobile Data Analyst
ScientiaMobile
by amark
Sat Aug 12, 2017 9:02 am
Forum: Device Detection Issues
Topic: Smartphone detection issues
Replies: 6
Views: 75906

Re: Smartphone detection issues

Hi Edgecast Sanh, With regards to your first issue It appears for Android 7.0, when SAMSUNG is present, it returns a false smartphone value. This is most likely an issue of your WURFL API being up to date. In addition to updating your WURFL database you should also make sure you are always running t...
by amark
Wed Aug 09, 2017 9:09 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Getting request blocked by Sonic Firewall Antivirus
Replies: 2
Views: 14251

Re: Getting request blocked by Sonic Firewall Antivirus

Hi rkhanna,

I wanted to let you know that we reached out to SonicWall and you should now be able to reach wurfl.io/wurfl.js.

Best,

Amar
by amark
Wed Aug 09, 2017 9:01 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: Getting request blocked by Sonic Firewall Antivirus
Replies: 2
Views: 14251

Re: Getting request blocked by Sonic Firewall Antivirus

Hi rkhanna,

This appears to be a false positive reported by your firewall. We are currently investigating how to allow access to wurfl.io with Sonic Firewall Antivrus and I will report back as soon as I have an update.

Best,

Amar
by amark
Thu May 25, 2017 7:42 am
Forum: Device Detection Issues
Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Replies: 9
Views: 22165

Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Hello Simon, I can verify that the Nexus 7 and Galaxy S8 User-Agents are detected in the latest wurfl.xml and that the G6 and S7 User-Agents will be detected in the next xml update. If possible can you let me know which xml and version of our API you are using so I can better assist you in detecting...
by amark
Tue Apr 25, 2017 10:07 am
Forum: Device Information
Topic: Add Kyocera DuraXTP E4281 for Sprint to WURFL
Replies: 1
Views: 15866

Re: Add Kyocera DuraXTP E4281 for Sprint to WURFL

Hi Kodiakptt,

Thank you for the user agent string. I will make sure this device is included in our next weekly xml.

Best,
Amar
Mobile Data Analyst
Scientiamobile
by amark
Tue Mar 07, 2017 4:35 pm
Forum: Device Detection Issues
Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Replies: 9
Views: 22165

Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Hello Edgecast Support I can verify that the User-Agent is now properly detected in the newest xml update as well as on http://tools.scientiamobile.com/ . I would also like to point out that we are now on version 1.8.3 of our API and would suggest an upgrade to receive better detection. Thanks, Amar...
by amark
Thu Mar 02, 2017 9:42 pm
Forum: Device Detection Issues
Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Replies: 9
Views: 22165

Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone

Hello Edgecast Support The following User-Agent will be properly detected in the next xml update. However the is_smartphone capability should return true. Are you able to let me know which version of our API you are using so I can further assist you detecting this device as a smartphone? Thanks, Ama...
by amark
Thu Oct 13, 2016 9:34 am
Forum: Miscellaneous
Topic: Chrome Browser not correctly identified
Replies: 1
Views: 16153

Re: Chrome Browser not correctly identified

Hi Hafeez, The following user-agent string is being reported correctly as chromium for the "advertised_browser" capability. For information about how chromium based webview user-agent strings are formatted you can refer to this page from google . Virtual capabilities such as "advertised_browser" add...
by amark
Wed Oct 05, 2016 7:08 pm
Forum: Device Detection Issues
Topic: Google Pixel Phone Device Detection Issues
Replies: 2
Views: 3908

Re: Google Pixel Phone Device Detection Issues

Hi Edgecast,

The Pixel Xl (as well as the Pixel) will be detected in the next wurfl.xml snapshot.


Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
by amark
Thu Sep 29, 2016 10:18 am
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 39878

Re: 14 devices that don't seem to be in your system.

Hi Marc,

Our snapshots are generated every Sunday. I apologize for LGL85C not appearing in this week's snapshot but the device will be included in the next release.

Thanks,

Amar
by amark
Wed Sep 21, 2016 1:31 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 39878

Re: 14 devices that don't seem to be in your system.

Hi Marc,

The device has now been added into WURFL and will be reflected in the next Snapshot release.

Thanks,

Amar
by amark
Wed Sep 07, 2016 3:17 pm
Forum: Java API
Topic: wurfl 1.8 java api PlayStation not detected in accuracy mode
Replies: 1
Views: 15891

Re: wurfl 1.8 java api PlayStation not detected in accuracy

Hi Piotr, Thank you for bringing this to our attention. The latest release of our API reduces false-positives identified in prior releases. Unfortunately with this change in logic PlayStation 4 detection has been affected. We are currently looking into this issue but for now the UAs have been added ...
by amark
Fri Sep 02, 2016 1:13 pm
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 39878

Re: 14 devices that don't seem to be in your system.

Hi Marc,

No worries thank you for letting us know.

Regards,

Amar
Mobile Data Analyst
ScientiaMobile
by amark
Fri Sep 02, 2016 11:25 am
Forum: Device Information
Topic: 14 devices that don't seem to be in your system.
Replies: 25
Views: 39878

Re: 14 devices that don't seem to be in your system.

Hi Marc,

Thank you for the UA Strings. I will make sure these devices will be added into WURFL.

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile
by amark
Thu Jul 28, 2016 9:50 pm
Forum: Device Information
Topic: Please add this device to the WURFL
Replies: 4
Views: 19234

Re: Please add this device to the WURFL

Yes the device will be included in the next weekly xml snapshot. Please feel free send any other User Agents of devices you may have that are currently are not in WURFL.

Amar
Mobile Data Analyst
ScientiaMobile
by amark
Thu Jul 28, 2016 9:40 pm
Forum: Device Information
Topic: Please add this device to the WURFL
Replies: 4
Views: 19234

Re: Please add this device to the WURFL

Hello Clemsongrad,

Thank you for the User Agent. I will make sure the device will be added into WURFL.

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile