Search found 393 matches

by kamermans
Tue Jan 21, 2014 2:32 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Unable To Connect
Replies: 8
Views: 5867

Re: Unable To Connect

Indeed, you can use a try/catch: try { // Create a WURFL Cloud Config $config = new Config(); // Set your API Key here $config->api_key = 'xxxxxx:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'; // Create a WURFL Cloud Client $client = new Client($config, new Null()); // Detect the visitor's device $client->detec...
by kamermans
Mon Jan 13, 2014 8:44 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Performance issues?
Replies: 2
Views: 2813

Re: Performance issues?

I am not aware of any performance issues, but we will run a performance report just to be sure there are no issues. If this is only once in a while, perhaps there is a DNS lookup issue that is causing some requests to be significantly delayed. In any case, our load balancer is set to forcefully clos...
by kamermans
Fri Jan 03, 2014 2:40 pm
Forum: PHP API
Topic: Does PHP API use the WURFL Cloud
Replies: 2
Views: 7650

Re: Does PHP API use the WURFL Cloud

What you are looking for is called the WURFL Cloud Client for PHP, and it is available in the My Account area of our site.
by kamermans
Fri Dec 20, 2013 11:43 am
Forum: Device Detection Issues
Topic: Smart TV and Smartphone Device Detection
Replies: 6
Views: 6660

Re: Smart TV and Smartphone Device Detection

Also, there is a list for ScientiaMobile announcements which includes updates to the APIs. Everyone with a valid product licenses will already get these notifications, but you can also manually subscribe here: http://eepurl.com/iFtPn
by kamermans
Mon Dec 16, 2013 11:29 am
Forum: Miscellaneous
Topic: online test page
Replies: 4
Views: 8094

Re: online test page

There is also the WURFL Explorer tool, formerly called Tera-WURFL Explorer, which will show you all the capabilities: http://dbapi.scientiamobile.com/explore/
by kamermans
Thu Dec 05, 2013 12:40 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: WURFL Cloud Service support for .NET Framework 2.0 / 3.5
Replies: 3
Views: 4659

Re: WURFL Cloud Service support for .NET Framework 2.0 / 3.5

Hi Parkash,

The .NET Cloud Client does indeed support ASP.NET 2.0 and 3.5.
by kamermans
Fri Nov 29, 2013 5:04 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: API Key is correct, but it is expired or has been revoked
Replies: 1
Views: 3183

Re: API Key is correct, but it is expired or has been revoke

I am not sure where your traffic is going, but I don't see it on our side. I have tested your key and it works fine. Is there a firewall in front of your server or something that is not letting the request go out, and spitting back an HTTP 403 instead?
by kamermans
Fri Nov 29, 2013 4:30 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 16420

Re: IE 11 not detected correctly

Yes, this will be pushed to the Cloud service around the same date (possibly earlier than the public release).
by kamermans
Fri Nov 29, 2013 4:29 pm
Forum: Device Detection Issues
Topic: Samsung Nexus S - max image width and resolution width
Replies: 6
Views: 8043

Re: Samsung Nexus S - max image width and resolution width

Hi Charis,

320x1080 does look incorrect, so we'll take a look. The 320px width was due to the CSS/viewport width of Android browser / Chrome on Android when served in mobile mode. We will let you know once we've fixed the value(s).
by kamermans
Mon Nov 18, 2013 3:41 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Is there TLS/SSL support? Key is non encrypted on wire.
Replies: 4
Views: 4286

Re: Is there TLS/SSL support? Key is non encrypted on wire.

We keep track of which IPs your requests are coming from, so I can have someone run a quick check for you. More often than not, higher-than-expected traffic is due to some automated bot or health check. You might want to take a look at your webserver access logs to see if there is something strange ...
by kamermans
Mon Nov 18, 2013 3:37 pm
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 14581

Re: Not picking up Nexus 5 as a device etc...

No problem with the delay. Looks like my device shipped today - I knew I ordered it too late :P
by kamermans
Mon Nov 18, 2013 3:36 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Is there TLS/SSL support? Key is non encrypted on wire.
Replies: 4
Views: 4286

Re: Is there TLS/SSL support? Key is non encrypted on wire.

The SSL handshake is expensive and increases HTTP latency, so we decided not to support it at the moment, although I wouldn't rule it out in the future. I don't think it is likely that someone will intercept your key unless you are on a shared hosting plan which allows root access and promiscuous mo...
by kamermans
Fri Nov 08, 2013 4:21 pm
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 14581

Re: Not picking up Nexus 5 as a device etc...

Hi Chris,

The cloud has been updated just now in all regions, now if I can only convince Google to ship my Nexus 5 already!
by kamermans
Fri Nov 08, 2013 4:17 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: advertised_browser lookup error
Replies: 3
Views: 3825

Re: advertised_browser lookup error

Thanks for your help - we've identified the problem and released an update to all servers to resolve the issue. This capability now returns and empty string instead of null for virtual capabilities that cannot be populated.
by kamermans
Thu Nov 07, 2013 11:27 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: IP and Domain limit
Replies: 2
Views: 3345

Re: IP and Domain limit

The idea is that traffic can only come consistently from one IP, but bursty or low traffic is not checked thoroughly since it is not representative of the average traffic. If you are using a free account within the limits, I believe you would run out of detections before you could generate enough tr...
by kamermans
Mon Nov 04, 2013 5:28 pm
Forum: Database API
Topic: Fatal Error after mysql/php upgrade
Replies: 7
Views: 16946

Re: Fatal Error after mysql/php upgrade

Was the solution related to the DB API database in MySQL, or was there some other factor we had not considered?
by kamermans
Mon Nov 04, 2013 5:26 pm
Forum: Miscellaneous
Topic: Receive billing statement?
Replies: 1
Views: 5100

Re: Receive billing statement?

The WURFL Cloud invoice/receipt is email monthly to the email address we have on file for your account. If you email us directly at support <at> our domain, we will verify that the billing email is correct, and make any necessary changes.
by kamermans
Mon Oct 28, 2013 10:21 am
Forum: Database API
Topic: Fatal Error after mysql/php upgrade
Replies: 7
Views: 16946

Re: Fatal Error after mysql/php upgrade

Perhaps your mysql user does not have permission to drop, create and call stored procedures? As a workaround you can use the MySQL4 database adapter, which does not use stored procs until you solve the problem.
by kamermans
Sun Oct 27, 2013 4:07 am
Forum: Database API
Topic: Fatal Error after mysql/php upgrade
Replies: 7
Views: 16946

Re: Fatal Error after mysql/php upgrade

The library is indeed compatible with MySQL 5.5. I'm guessing you upgraded MySQL from 5.1 to 5.5 and didn't run the mysql_upgrade script, which upgrades your tables (http://dev.mysql.com/doc/refman/5.5/en/mysql-upgrade.html). In any case, you should reload the local WURFL file, then all the tables w...
by kamermans
Wed Oct 16, 2013 6:23 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Timeout using Fsock
Replies: 1
Views: 3170

Re: Timeout using Fsock

Due to a bug in the WURFL Cloud Client code, the default method of adjusting the timeout is not honored, but version 2 of the client is finished, and we're just days away from release. Note, however, that the new client for PHP will require some minor changes since the new library is namespaced. In ...