Search found 294 matches

by sm_support2
Fri Jan 03, 2014 2:27 pm
Forum: PHP API
Topic: Does PHP API use the WURFL Cloud
Replies: 2
Views: 24395

Re: Does PHP API use the WURFL Cloud

Hi there, The OnSite API (previously called Standalone API) is designed to have no dependencies on any Cloud component. Of course you (the programmer) are responsible for updating the database with a newer wurfl.xml file which you will find in your customer vault each week (that's assuming you are a...
by sm_support2
Mon Dec 30, 2013 9:30 am
Forum: Java API
Topic: Java API performance issue in standalone configuration
Replies: 5
Views: 28985

Re: Java API performance issue in standalone configuration

Hi there, I will pass this to our Engineering team and see what they have to say, albeit I am not sure that we can do something about the limitations that have been introduced for Java applications by whoever manages your virtual hosts. BTW, in case we need it, can you provide access to one of the v...
by sm_support2
Sat Dec 14, 2013 9:35 am
Forum: Miscellaneous
Topic: online test page
Replies: 4
Views: 26394

Re: online test page

We are building a better test suite. Stay tuned.
by sm_support2
Sat Dec 14, 2013 8:28 am
Forum: WURFL XML Structure
Topic: WURFLManagerBuilder.Build takes too long to run @app_start
Replies: 1
Views: 24691

Re: WURFLManagerBuilder.Build takes too long to run @app_sta

Thank you for your message. I will pass this feedback to the .NET engineering team, but let me tell you that something isn't right here. The start-up should only happen in a matter of seconds, not minutes. Can you provide more info about what you are doing that may be different from other standard c...
by sm_support2
Fri Dec 13, 2013 8:11 am
Forum: Miscellaneous
Topic: online test page
Replies: 4
Views: 26394

Re: online test page

are you thinking of http://t.wurfl.com ?

Thanks
by sm_support2
Tue Dec 10, 2013 11:36 am
Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
Topic: Ubuntu and Apache 2.4
Replies: 2
Views: 23508

Re: Ubuntu and Apache 2.4

Apache 2.4 on Ubuntu is fully supported. Please proceed with the installation and let us know of any issues you encounter.

Thanks
by sm_support2
Thu Dec 05, 2013 5:50 pm
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 17183

Re: Not picking up Nexus 5 as a device etc...

Going commercial is not the end of the world.

WURFL has value because a team of people behind it is maintaining it on a regular basis.

thanks
by sm_support2
Thu Dec 05, 2013 9:32 am
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 17183

Re: Not picking up Nexus 5 as a device etc...

I hope you realize that when you say "freely available", the AGPL license demands that you open soruce the complete code base of your application. In fact, from a licensing perspective, there is no difference between API 1.4 and API 1.5 Edit: As of 7/25/2016 ScientiaMobile no longer uses AGPL or any...
by sm_support2
Thu Dec 05, 2013 9:26 am
Forum: Device Information
Topic: Nexus5 device properties
Replies: 2
Views: 4185

Re: Nexus5 device properties

Hi, you are using an old version of the API. We recently released API 1.5 and 1.5.1 is on the way..
by sm_support2
Wed Dec 04, 2013 12:04 am
Forum: Device Information
Topic: Wrong mobile device detection
Replies: 5
Views: 6515

Re: Wrong mobile device detection

Are you sure you are not running the browser in Desktop View Mode?
by sm_support2
Wed Nov 27, 2013 8:38 am
Forum: Device Detection Issues
Topic: NullReferenceException .NET API
Replies: 3
Views: 5602

Re: NullReferenceException .NET API

Thank you. We have released 1.5.0.3 that fixes the issue you have encountered. Please let us know if this works for you.

Thanks
by sm_support2
Tue Nov 26, 2013 9:34 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 19419

Re: IE 11 not detected correctly

We are aiming at releasing a beta version of 1.5.1 for Java and DB API in the next two weeks

thanks

Luca
by sm_support2
Mon Nov 11, 2013 3:14 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Wurfl Cloud Client - Where to get artifacts using Maven
Replies: 2
Views: 4001

Re: Wurfl Cloud Client - Where to get artifacts using Maven

We don't use Maven for dependencies of the Cloud Client. I'll discuss this with the engineers.

The JAR file you are looking for is in the "doc" sub-directory, which is a rather stupid place, we have to confess. We will fix this

Thanks
by sm_support2
Sun Nov 10, 2013 5:52 pm
Forum: Device Detection Issues
Topic: unrecognized devices
Replies: 4
Views: 7811

Re: unrecognized devices

Can you tell us what the Carrier is? is it MetroPCS?

Also, we are not observing the same UAs from anywhere else.

feel free to email us at wurfldb#scientiamobile.com with more info.

Thanks
by sm_support2
Fri Nov 08, 2013 11:25 am
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 17183

Re: Not picking up Nexus 5 as a device etc...

We cannot reproduce the problem. According to tools.scientiamobile.com the device is correctly recognized:

http://bit.ly/1gwveZf

can you confirm wurfl.xml and API versions?

thanks
by sm_support2
Mon Nov 04, 2013 7:21 am
Forum: Device Detection Issues
Topic: unrecognized devices
Replies: 4
Views: 7811

Re: unrecognized devices

Thank you for your message. We will need to analyze this and so some cross checking, but my first impression is that something is seriously wrong with this UAs. Can you confirm that they come from a single carrier? some of these UAs smell MetroPCS (a US carrier), but still different enough that I su...
by sm_support2
Wed Oct 23, 2013 11:13 am
Forum: ScientiaMobile WURFL API Support
Topic: Snapshot Release Notes
Replies: 1
Views: 23368

Re: Snapshot Release Notes

you can DIFF to versions of the file. Having said this, we will discuss whether this could be part of the features we offer in the customer vault

Thanks
by sm_support2
Fri Oct 18, 2013 8:25 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Cloud server
Replies: 1
Views: 4132

Re: Cloud server

We publish information about the Cloud here.

http://www.scientiamobile.com/cloud
http://www.scientiamobile.com/wurflCloud/gettingStarted

To add to that, you can evaluate the Cloud free of charge. Do you have specific questions?

Thanks
by sm_support2
Thu Oct 17, 2013 5:17 pm
Forum: General API Questions
Topic: Perl Cloud Client 1.0.2 incomplete?
Replies: 3
Views: 27712

Re: Perl Cloud Client 1.0.2 incomplete?

Hi there. Cache.pm is in the distribution. Did you find it?

Can you confirm which version of Cloud Client you are using?

thank you
by sm_support2
Thu Oct 17, 2013 7:47 am
Forum: Java API
Topic: java api 1.5 exception
Replies: 6
Views: 30708

Re: java api 1.5 exception

Hi Bill, we will assign an engineer to look at your problem, but yes, defiitely, can you provide more info so that we can reproduce the problem.

Any idea about which UA string is causing the problem? which wurfl.xml version are you sing? do you have own custom patch files?

thank you