Search found 393 matches
- Tue Oct 15, 2013 8:58 am
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: New Capabilities from API 1.5 ?
- Replies: 5
- Views: 9181
Re: New Capabilities from API 1.5 ?
We've made some changes to the way these capabilities are cached, and pushed them live, so everything should be working properly now.
- Tue Oct 15, 2013 7:45 am
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: New Capabilities from API 1.5 ?
- Replies: 5
- Views: 9181
Re: New Capabilities from API 1.5 ?
Thanks for the info - there may be a cache-related issue that is causing this on our side. We are looking into it and will let you know when we determine the cause.
- Mon Oct 14, 2013 6:49 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: New Capabilities from API 1.5 ?
- Replies: 5
- Views: 9181
Re: New Capabilities from API 1.5 ?
Our blog post beat our implementation team by a couple days - sorry about that!
The WURFL Cloud service is being updated now and you will be able to select the new capabilities within the hour.
The WURFL Cloud service is being updated now and you will be able to select the new capabilities within the hour.
- Mon Oct 14, 2013 6:44 pm
- Forum: Database API
- Topic: Missing VirtualCapability folder in DB API 1.5.0.1
- Replies: 1
- Views: 32530
Re: Missing VirtualCapability folder in DB API 1.5.0.1
Sorry about the oversight, we will get the updated version on the site ASAP. In the meantime, I'm attaching the updated distribution.
- Mon Oct 14, 2013 6:35 pm
- Forum: Device Detection Issues
- Topic: Cannot detect details from some browsers
- Replies: 5
- Views: 12209
Re: Cannot detect details from some browsers
Hi, The API does not currently detect the browser separately from the device, so sometimes you will get the results for the default browser that ships with the device. Note that you are using the WURFL.XML that came with version 1.4 of the API. We recently released v1.5 of the API, which will signif...
- Mon Oct 14, 2013 6:32 pm
- Forum: Device Detection Issues
- Topic: UCWeb browser query
- Replies: 11
- Views: 15533
Re: UCWeb browser query
Hi Chris,
The WURFL Cloud service has been updated, and it is returning the expected results.
The WURFL Cloud service has been updated, and it is returning the expected results.
- Mon Oct 14, 2013 6:24 pm
- Forum: Database API
- Topic: Worth reinstalling all files?
- Replies: 1
- Views: 32658
Re: Worth reinstalling all files?
Hi Jayson, We just released version 1.5 of our API, and it is highly recommended that you update to this version since it contains many improvements. That having been said, although all updates are important, the major (ex: 1.5 to 2.0) and minor (ex 1.4 to 1.5) updates should be a priority, as they ...
- Fri Oct 11, 2013 9:00 am
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: Advice please - on Cloud API performance techniques
- Replies: 2
- Views: 6050
Re: Advice please - on Cloud API performance techniques
Hi Chris, Your assumptions are correct. The cloud can be faster than the OnSite API due to it's lightweight caching, but most requests will be longer. If your servers are in the US or Europe on a decent backbone, you should be averaging <100ms round trip for requests, however, some of your lookups w...
- Wed Oct 09, 2013 11:07 am
- Forum: .NET API
- Topic: The remote server returned an error: (401) Unauthorized
- Replies: 6
- Views: 38773
Re: The remote server returned an error: (401) Unauthorized
I see no attempts to authenticate against our system from your API key. Can you tell me what IP you are accessing our system from so I can track down your requests? You can PM it to me if you want, for the sake of security. Also, I have tested your API key manually and it seems to be working fine.
- Wed Oct 09, 2013 10:20 am
- Forum: Miscellaneous
- Topic: Infinite loop in php code
- Replies: 7
- Views: 51869
Re: Infinite loop in php code
I have found the problem. Issue #1: the WURFL version you are using is much older than the API, and the API is hardcoded with some device IDs that must be present. For this reason, you must use a WURFL that is as new as, or newer than, the API. We will try to make this requirement more obvious, so I...
- Wed Oct 09, 2013 10:02 am
- Forum: .NET API
- Topic: The remote server returned an error: (401) Unauthorized
- Replies: 6
- Views: 38773
Re: The remote server returned an error: (401) Unauthorized
Help is on the way!
Sorry for the delay, I am going to check our load balanacers to see where your traffic is going and what the issue is. Can you tell me what country you are testing the service from (your traffic is geo-routed to a nearby cluster of servers)?
Sorry for the delay, I am going to check our load balanacers to see where your traffic is going and what the issue is. Can you tell me what country you are testing the service from (your traffic is geo-routed to a nearby cluster of servers)?
- Wed Oct 09, 2013 9:51 am
- Forum: Miscellaneous
- Topic: Infinite loop in php code
- Replies: 7
- Views: 51869
Re: Infinite loop in php code
Sure, no problem. Please let me know if you are able to reproduce this issue. I will also test it on my side with MySQL as a persistence layer.
Do you have any caching enabled?
Do you have any caching enabled?
- Wed Oct 09, 2013 9:43 am
- Forum: ScientiaMobile Licensing
- Topic: Standard cloud account and subdomains
- Replies: 1
- Views: 32634
Re: Standard cloud account and subdomains
The intent of the constraint is to limit you to two websites with different content. If, for example, you have www.example.com and ftp.example.com and staging.example.com and qa.example.com and m.example.com, these are one domain. It you have customer1.example.com, customer2.example.com, customer3.e...
- Wed Oct 09, 2013 9:36 am
- Forum: Miscellaneous
- Topic: Infinite loop in php code
- Replies: 7
- Views: 51869
Re: Infinite loop in php code
Hi Cliff, While we haven't released a new public WURFL snapshot, the v1.5 API does ship with a brand-new WURFL file, so you're welcome to use that. With regards to the infinite loop, this is due to a missing 'generic' device. I can patch the code to avoid the loop, but it will still throw an excepti...
- Tue Oct 08, 2013 9:58 am
- Forum: .NET API
- Topic: The remote server returned an error: (401) Unauthorized
- Replies: 6
- Views: 38773
Re: The remote server returned an error: (401) Unauthorized
It can take up to a few minutes for changes to a WURFL Cloud account to propagate to all servers, is it possible that this could be the issue? Also, make sure the capabilities you selected were actually saved, because this can also be caused by having no capabilities selected.
- Mon Oct 07, 2013 6:32 pm
- Forum: General API Questions
- Topic: Demo not working: no capability name[brand_name]
- Replies: 5
- Views: 44287
Re: Demo not working: no capability name[brand_name]
Glad to hear you're up and running! Yes, the performance will be increased if capability filtering is used, but it's typically only noticeable on high-traffic sites. It also decreases the size of the persistence folder and the cache (whether on disk or otherwise).
- Mon Oct 07, 2013 6:29 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: Cloud Service SLA
- Replies: 1
- Views: 5014
Re: Cloud Service SLA
Hi, Our SLA is covered in the terms and conditions page: http://www.scientiamobile.com/site/page/view/cloud_terms I can check the specific language that you're interested in, but in PHP the connection is only allowed to take 1 second before it fails and throws and exception, so you can wrap the call...
- Mon Oct 07, 2013 9:40 am
- Forum: General API Questions
- Topic: Demo not working: no capability name[brand_name]
- Replies: 5
- Views: 44287
Re: Demo not working: no capability name[brand_name]
Sorry for the trouble. This error is caused by the default configuration - we will fix it an re-release it ASAP, but in the meantime, here's what you can do. Open the file examples/demo/inc/wurfl_config_standard.php and find this section: // Optionally specify which capabilities should be loaded $wu...
- Mon Oct 07, 2013 9:40 am
- Forum: PHP API
- Topic: no capability named [resolution_height] is present in wurfl
- Replies: 2
- Views: 33743
Re: no capability named [resolution_height] is present in wu
Sorry for the trouble. This error is caused by the default configuration - we will fix it an re-release it ASAP, but in the meantime, here's what you can do. Open the file examples/demo/inc/wurfl_config_standard.php and find this section: // Optionally specify which capabilities should be loaded $wu...
- Fri Sep 13, 2013 11:18 am
- Forum: PHP API
- Topic: Show correct app link to mobile users
- Replies: 4
- Views: 37255
Re: Show correct app link to mobile users
You can include more "else if" statements: if ($os == 'Android') { // Show Android app link } else if ($os == 'iOS') { // Show iOS app link } else if ($os == "RIM OS") { // Show BlackBerry app link } else if ($os == "Windows Mobile OS" || $os == "Windows Phone OS") { // Show Windows app link } else ...