Search found 243 matches
- Wed Feb 24, 2016 12:20 pm
- Forum: General API Questions
- Topic: Version 1.7.0.0 Release Notes
- Replies: 1
- Views: 30815
Re: Version 1.7.0.0 Release Notes
Hi Stephen, Change logs are included in the package and can be located in the release.zip folder. In regards to version 1.7.0.0, the changes, as seen in the CHANGELOG.txt, are listed as: Add: WURFL.XML deviceIds consistency check Add: New virtual capability: device_name Enh: Improved detection of Ap...
- Mon Feb 22, 2016 3:07 pm
- Forum: PHP API
- Topic: PHP notices
- Replies: 1
- Views: 33380
Re: PHP notices
Hi,
Are you able to let me know which version of the OnSite PHP API you are currently using?
Thanks,
Aaron
Are you able to let me know which version of the OnSite PHP API you are currently using?
Thanks,
Aaron
- Thu Feb 18, 2016 11:58 am
- Forum: Feature Requests
- Topic: Comprehensive browser detection
- Replies: 5
- Views: 42741
Re: Comprehensive browser detection
Hi Waleed, You will not need to maintain your own patch file as the virtual capabilities listed below will suit your requirements. advertised_browser This virtual capability will infer the name of the browser based on user-agent string analysis (and possibly the analysis of other HTTP headers and WU...
- Fri Feb 12, 2016 11:40 am
- Forum: Device Detection Issues
- Topic: Facebook links on mobile/tablet take you to desktop version
- Replies: 9
- Views: 13420
Re: Facebook links on mobile/tablet take you to desktop vers
Hi Chris, After reading the description of your logic, I would suggest you try checking for `is_mobile` (which is an alias for `is_wireless_device`) as opposed to checking for `generic`. Also, are you able to try this on our latest API release (v 1.7.0.0)? Let me know how things go. Thanks, Aaron
- Tue Feb 02, 2016 3:41 pm
- Forum: Miscellaneous
- Topic: Setting Billing emails to go to different email address
- Replies: 3
- Views: 31945
Re: Setting Billing emails to go to different email address
Hi Dale,
To make these changes, please notify nelson@scientiamobile.com with the email address and name you would like the billing and invoices routed to.
Let me know if you have any other questions.
Aaron
To make these changes, please notify nelson@scientiamobile.com with the email address and name you would like the billing and invoices routed to.
Let me know if you have any other questions.
Aaron
- Tue Feb 02, 2016 1:10 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: WURFL Cloud Client for Python install error
- Replies: 1
- Views: 29536
Re: WURFL Cloud Client for Python install error
Hi Vitaly, The issue has been corrected; could you try running `pip install wurfl-cloud`? I have also reached out to our engineering team in regards to adding support for Python 3.5, however I am unable to make any promises at this time and will certainly let you know if anything changes Thanks, Aaron
- Wed Jan 27, 2016 2:09 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: device_os_version value type
- Replies: 4
- Views: 33724
Re: device_os_version value type
Roman,
I have spoken to my engineering team and we aware of this behavior. We are looking for a solution, however due to the breaking nature of this change, I cannot guarantee any timeline. For now, I would recommend casting the value to a string.
Thanks,
Aaron
I have spoken to my engineering team and we aware of this behavior. We are looking for a solution, however due to the breaking nature of this change, I cannot guarantee any timeline. For now, I would recommend casting the value to a string.
Thanks,
Aaron
- Wed Jan 27, 2016 12:33 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: device_os_version value type
- Replies: 4
- Views: 33724
Re: device_os_version value type
Hi Roman, The value for `device_os_version` may return a value as a string or numeric value, but should be treated as a string. For reference to all possible return values for the capability: http://scientiamobile.com/download/capabilities.json. Let me know if you have any other questions or concern...
- Wed Jan 27, 2016 12:25 pm
- Forum: Device Detection Issues
- Topic: Facebook links on mobile/tablet take you to desktop version
- Replies: 9
- Views: 13420
Re: Facebook links on mobile/tablet take you to desktop vers
Hi Chris,
After running our tests on the samples, we are returning true on both UAs for `is_wireless_device`.
Are you able to provide us with the logic you are using to determine the device type?
Thanks,
Aaron
After running our tests on the samples, we are returning true on both UAs for `is_wireless_device`.
Are you able to provide us with the logic you are using to determine the device type?
Thanks,
Aaron
- Tue Jan 26, 2016 3:18 pm
- Forum: ImageEngine
- Topic: ImageEngine Token is empty
- Replies: 3
- Views: 32954
Re: ImageEngine Token is empty
I have created a visual guide for retrieving your token. Please go to: 'My Account' -> 'File Management' -> 'Support' -> 'Uploads'.
The instructions will be packaged in a zip file (ImageEngineTokenInstructions.zip).
Feel free to let me know if you need further assistance.
Thanks,
Aaron
The instructions will be packaged in a zip file (ImageEngineTokenInstructions.zip).
Feel free to let me know if you need further assistance.
Thanks,
Aaron
- Tue Jan 26, 2016 12:46 pm
- Forum: Miscellaneous
- Topic: Android Browser not correctly identified
- Replies: 5
- Views: 34443
Re: Android Browser not correctly identified
Hafeez,
The latest Java API release is version 1.6.4.1 which can be found within your file manager.
Feel free to let me know if you run into any issues in updating your API.
Aaron
The latest Java API release is version 1.6.4.1 which can be found within your file manager.
Feel free to let me know if you run into any issues in updating your API.
Aaron
- Tue Jan 26, 2016 12:27 pm
- Forum: Device Detection Issues
- Topic: Facebook links on mobile/tablet take you to desktop version
- Replies: 9
- Views: 13420
Re: Facebook links on mobile/tablet take you to desktop vers
Hi Chris,
The UA samples provided are returning as true for the `is_mobile` virtual capability on API version 1.6.3. Could you provide us with another example UA which is returning false?
Thanks,
Aaron
The UA samples provided are returning as true for the `is_mobile` virtual capability on API version 1.6.3. Could you provide us with another example UA which is returning false?
Thanks,
Aaron
- Mon Jan 25, 2016 10:34 am
- Forum: Miscellaneous
- Topic: Android Browser not correctly identified
- Replies: 5
- Views: 34443
Re: Android Browser not correctly identified
Hi Hafeez, Thank you for providing that bit of information. The issue you are running into has been fixed since version 1.6.3.0, thus, if you are using a version prior to that, you will need to update in order to correctly identify the Android browser. We release a new version every two months with ...
- Mon Jan 25, 2016 10:32 am
- Forum: ImageEngine
- Topic: ImageEngine Token is empty
- Replies: 3
- Views: 32954
Re: ImageEngine Token is empty
Hi, To retrieve your token, go to 'My Account' and then underneath ImageEngine, click on your account name. That will take you to your ImageEngine account page where you will see the token underneath your 'Account Summary' (https://docs.scientiamobile.com/documentation/image-engine/image-engine-gett...
- Fri Jan 22, 2016 4:43 pm
- Forum: .NET API
- Topic: OutOfMemoryException thrown on initialize WurflContainer
- Replies: 16
- Views: 51363
Re: OutOfMemoryException thrown on initialize WurflContainer
Hi John,
Just wanted to check in and see if you were able to get the API running without the patch file.
Let me know how everything is going.
Thanks,
Aaron
Just wanted to check in and see if you were able to get the API running without the patch file.
Let me know how everything is going.
Thanks,
Aaron
- Fri Jan 22, 2016 1:32 pm
- Forum: Miscellaneous
- Topic: Android Browser not correctly identified
- Replies: 5
- Views: 34443
Re: Android Browser not correctly identified
Hi Hafeez,
What version of the Java API are you currently using?
Aaron
What version of the Java API are you currently using?
Aaron
- Fri Jan 15, 2016 9:39 am
- Forum: .NET API
- Topic: OutOfMemoryException thrown on initialize WurflContainer
- Replies: 16
- Views: 51363
Re: OutOfMemoryException thrown on initialize WurflContainer
In the meanwhile, are you able to try testing without the patch file?
- Thu Jan 14, 2016 5:01 pm
- Forum: .NET API
- Topic: OutOfMemoryException thrown on initialize WurflContainer
- Replies: 16
- Views: 51363
Re: OutOfMemoryException thrown on initialize WurflContainer
John,
Are you able to create and upload a Visual Studio project that creates this exception as we are having difficulties replicating this event.
Thanks,
Aaron
Are you able to create and upload a Visual Studio project that creates this exception as we are having difficulties replicating this event.
Thanks,
Aaron
- Thu Jan 14, 2016 12:15 pm
- Forum: .NET API
- Topic: OutOfMemoryException thrown on initialize WurflContainer
- Replies: 16
- Views: 51363
Re: OutOfMemoryException thrown on initialize WurflContainer
John, Are you using the patch file formatted as a password protected zip? We can reproduce the exception when only attempting to use it in said format. at Ionic.Zip.ZipEntry.ExtractOne(Stream output) at Ionic.Zip.ZipEntry.InternalExtract(String baseDir, Stream outstream, String password) at WURFL.Re...
- Thu Jan 14, 2016 10:40 am
- Forum: .NET API
- Topic: OutOfMemoryException thrown on initialize WurflContainer
- Replies: 16
- Views: 51363
Re: OutOfMemoryException thrown on initialize WurflContainer
John,
Thank you for the additional information. I have passed it off to our engineers for further analysis.
Aaron
Thank you for the additional information. I have passed it off to our engineers for further analysis.
Aaron