Search found 245 matches
- Mon May 08, 2017 10:19 am
- Forum: PHP API
- Topic: $fall_back = $parent_node->fallback(); randomly crash
- Replies: 4
- Views: 33569
Re: $fall_back = $parent_node->fallback(); randomly crash
Hi Hwa, Thank you for providing the information. We are also having difficulty replicating this issue as our detection is successful when using the same capability ('ajax_support_javascript') and user agent string ("Mozilla/5.0 (Linux; Android 4.4.2; GT-I9190 Build/KOT49H) AppleWebKit/537.36 (KHTML,...
- Mon May 01, 2017 10:57 am
- Forum: ImageEngine
- Topic: Error 413: Payload to large
- Replies: 7
- Views: 40946
Re: Error 413: Payload to large
The maximum image size for ImageEngine Lite is 2 MB/image.
- Wed Apr 26, 2017 8:00 am
- Forum: Device Detection Issues
- Topic: Inconsistency with WURFL API
- Replies: 5
- Views: 34670
Re: Inconsistency with WURFL API
Hi Pavan,
That's good to hear. Feel free to reach out to us here or at support@scientiamobile.com if you have any further questions or concerns.
Thanks,
Aaron
That's good to hear. Feel free to reach out to us here or at support@scientiamobile.com if you have any further questions or concerns.
Thanks,
Aaron
- Thu Apr 20, 2017 11:01 am
- Forum: Miscellaneous
- Topic: IMEI database together with mobile capabilities
- Replies: 1
- Views: 29088
Re: IMEI database together with mobile capabilities
Hi Luke, We have a vast number of capabilities for mobile devices. If you are interested, the following link contains a list and description of all our offered capabilities: https://scientiamobile.com/wurflCapability Furthermore, you may sign up for an evaluation copy of our OnSite API, which comes ...
- Thu Apr 20, 2017 10:51 am
- Forum: Device Detection Issues
- Topic: Inconsistency with WURFL API
- Replies: 5
- Views: 34670
Re: Inconsistency with WURFL API
Hi Pavan, Thank you for letting us know. To clarify from my previous response to this question (via support@scientiamobile.com), we have updated our database to correct the issue with the is_robot capability for the provided UA. This change will be reflected in next week's WURFL.xml update. Thanks, ...
- Tue Apr 18, 2017 10:34 am
- Forum: Device Detection Issues
- Topic: Inconsistency with WURFL API
- Replies: 5
- Views: 34670
Re: Inconsistency with WURFL API
Hi Pavan,
The OnSite API doesn't have any sort of cache on our end. However, this issue will be addressed in the upcoming bug fix release v1.8.4.1, as well as our next weekly WURFL.xml snapshot.
Thanks,
Aaron
The OnSite API doesn't have any sort of cache on our end. However, this issue will be addressed in the upcoming bug fix release v1.8.4.1, as well as our next weekly WURFL.xml snapshot.
Thanks,
Aaron
- Thu Apr 13, 2017 2:20 pm
- Forum: PHP API
- Topic: Capability "ajax_support_javascript" does not exist in WURFL
- Replies: 2
- Views: 29983
Re: Capability "ajax_support_javascript" does not exist in W
Hi Sam,
No worries; glad you were able to update and load your complete WURFL.xml successfully. It is possible that the API was referring to the evaluation copy of the WURFL.xml file (with a limited set of capabilities) before you modified your config.php.
Aaron
No worries; glad you were able to update and load your complete WURFL.xml successfully. It is possible that the API was referring to the evaluation copy of the WURFL.xml file (with a limited set of capabilities) before you modified your config.php.
Aaron
- Wed Apr 12, 2017 10:55 am
- Forum: PHP API
- Topic: Is PHP API v1.8.x.x requires PHP 5.3 or PHP 5.4
- Replies: 4
- Views: 34458
Re: Is PHP API v1.8.x.x requires PHP 5.3 or PHP 5.4
Hi Sam, With recent developments, the differences between the OnSite PHP and OnSite PHP-DB API have been narrowed heavily since the release of v1.8 As mentioned in my previous response, our engineering team has taken the best of the PHP-DB API and integrated them into the PHP API. With that said, th...
- Tue Apr 11, 2017 3:49 pm
- Forum: Device Detection Issues
- Topic: mobile_browser vs advertised_browser
- Replies: 3
- Views: 32336
Re: mobile_browser vs advertised_browser
Hi Ravneet, The mobile_browser capability is a physical capability in that it's return value is hard-coded, whereas the advertised_browser capability's value is calculated by the API during run-time. This is what distinguishes virtual capabilities from all regular capabilities. The former is a value...
- Tue Apr 11, 2017 3:28 pm
- Forum: Device Detection Issues
- Topic: mobile_browser vs advertised_browser
- Replies: 3
- Views: 32336
Re: mobile_browser vs advertised_browser
Hi Ravneet,
We do recommend using the advertised_browser virtual capability as it will accurately pull the browser directly from the user agent string during run-time.
Let me know if you have any other questions or concerns.
Thanks,
Aaron
We do recommend using the advertised_browser virtual capability as it will accurately pull the browser directly from the user agent string during run-time.
Let me know if you have any other questions or concerns.
Thanks,
Aaron
- Tue Apr 11, 2017 11:14 am
- Forum: PHP API
- Topic: Is PHP API v1.8.x.x requires PHP 5.3 or PHP 5.4
- Replies: 4
- Views: 34458
Re: Is PHP API v1.8.x.x requires PHP 5.3 or PHP 5.4
Hi, Thanks for reaching out. I noticed that the documentation that you provided is for the PHP-DB API - separate from the PHP API. The minimum PHP requirement for the PHP API is PHP >= 5.4 (suggested 5.6 or higher) while the minimum for the PHP-DB API is PHP >= 5.3 The documentation you will want to...
- Wed Apr 05, 2017 1:10 pm
- Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
- Topic: virtual_capability reading is giving NULL from C API call
- Replies: 5
- Views: 150449
Re: virtual_capability reading is giving NULL from C API cal
Hi, I just noticed that your API version (1.4.4.1) is extremely outdated. The reason why NULL is being returned is because Virtual Capabilities were first introduced starting with API v1.5 Are you able to update your API to the latest release (v1.8.4.0) and let me know if you are still seeing the sa...
- Wed Apr 05, 2017 11:10 am
- Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
- Topic: virtual_capability reading is giving NULL from C API call
- Replies: 5
- Views: 150449
Re: virtual_capability reading is giving NULL from C API cal
Hi, I see what you are saying, however, due to the way virtual capabilities work, there is no function or method to dump all possible outcomes for virtual capabilities. This is due to the fact that virtual capabilities return a value which are calculated by the API during runtime while all physical ...
- Wed Apr 05, 2017 8:59 am
- Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
- Topic: virtual_capability reading is giving NULL from C API call
- Replies: 5
- Views: 150449
Re: virtual_capability reading is giving NULL from C API cal
Hello, Thank you for reaching out. If I am understanding correctly, it appears that you are trying to "Extract WURFL device data file in CSV format". If so, the reason why virtual capabilities is returning NULL is due to the fact that virtual capabilities are not preset values - they are calculated ...
- Thu Mar 23, 2017 10:50 am
- Forum: Device Detection Issues
- Topic: advertised_device_os values for macOS 10.12/10.11
- Replies: 4
- Views: 34776
Re: advertised_device_os values for macOS 10.12/10.11
Hi Medicom,
It does mean that prior to the release of API v1.8.3, Mac OS 10.12 was identified as Mac OS X. API v1.8.3 was released 2017-01-31, so since then the change has been in effect.
Aaron
It does mean that prior to the release of API v1.8.3, Mac OS 10.12 was identified as Mac OS X. API v1.8.3 was released 2017-01-31, so since then the change has been in effect.
Aaron
- Wed Mar 22, 2017 1:21 pm
- Forum: Device Detection Issues
- Topic: advertised_device_os values for macOS 10.12/10.11
- Replies: 4
- Views: 34776
Re: advertised_device_os values for macOS 10.12/10.11
Hi Medicom, The change in detection is as intended. Beginning with v10.12 Apple re-branded their OS from Mac OS X to MacOS and WURFL Cloud reflects this change. Also, we intentionally do not include advertised_device_os values since they are derived from the UA itself during runtime. Hope this clari...
- Wed Mar 22, 2017 12:17 pm
- Forum: Device Detection Issues
- Topic: advertised_device_os values for macOS 10.12/10.11
- Replies: 4
- Views: 34776
Re: advertised_device_os values for macOS 10.12/10.11
Hi Medicom,
Thank you for letting us know. We are taking a look into the issue and will provide you with an update as soon as possible.
Thanks,
Aaron
Thank you for letting us know. We are taking a look into the issue and will provide you with an update as soon as possible.
Thanks,
Aaron
- Wed Mar 22, 2017 10:16 am
- Forum: WURFL.js
- Topic: wurfl.js internal server error
- Replies: 17
- Views: 67487
Re: wurfl.js internal server error
Alex,
Glad to hear. Moving forward, please feel free to send any requests you may have to support@scientiamobile.com
Thanks,
Aaron
Glad to hear. Moving forward, please feel free to send any requests you may have to support@scientiamobile.com
Thanks,
Aaron
- Tue Mar 21, 2017 12:30 pm
- Forum: WURFL.js
- Topic: wurfl.js internal server error
- Replies: 17
- Views: 67487
Re: wurfl.js internal server error
Hi Alex,
My IT team have confirmed that all issues have been resolved and the EU region is now back in service. Are you able to confirm this on your end?
Thanks,
Aaron
My IT team have confirmed that all issues have been resolved and the EU region is now back in service. Are you able to confirm this on your end?
Thanks,
Aaron
- Tue Mar 21, 2017 9:54 am
- Forum: WURFL.js
- Topic: wurfl.js internal server error
- Replies: 17
- Views: 67487
Re: wurfl.js internal server error
Hi Alex, Our IT team has identified an issue on one of our servers in the European region, which was returning HTTP error 500s to some clients. Traffic has been diverted away from this server until we can resolve the issue. For now, your traffic is being served from North America and Asia. I'll chec...