Search found 294 matches

by sm_support2
Wed Aug 08, 2012 9:16 am
Forum: Device Detection Issues
Topic: Not matching SiteConfidence and as such classifying as mobil
Replies: 6
Views: 11795

Re: Not matching SiteConfidence and as such classifying as m

Hi JD We use a tool called SiteConfidence to monitor our sites. This is a desktop emulator and should be classified as desktop and not a wireless device. This was the case until recently when we upgraded our code to use API 1.4.0.3 and the latest database file. Unfortunately now the user agent is no...
by sm_support2
Tue Aug 07, 2012 8:09 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: WURFL Cloud returning wrong results for resolution_width
Replies: 8
Views: 18529

Re: WURFL Cloud returning wrong results for resolution_width

Jan.Sobota@bsc-ideas.com wrote:This is for the sake of testing.
Unfortunately, Opera makes it really hard for WURFL (and for everyine else) to detect the host device. Anyway, I recommend that you check back in a few months. We may be able to introduce some nice new feature in the meantime
by sm_support2
Wed Jul 25, 2012 8:42 am
Forum: Device Detection Issues
Topic: Problem detecting mobile Chrome device
Replies: 6
Views: 17694

Re: Problem detecting mobile Chrome device

Hey J D, unfortunately Google has very light-heartedly decided from one day to the next the the Mobile Chrome UA string should also contain "Chrome" (previously it did not). The good news is that we fixed this right away with a maintenance release of the APIs (1.4.0.3 for Java) to address this issue...
by sm_support2
Tue Jul 24, 2012 8:26 am
Forum: Java API
Topic: Patch file
Replies: 5
Views: 14002

Re: Patch file

I'm using wurflk 1.01 API, because we are using maven and because it was like that when I got the project(too much work to upgrade for no significant gain for the moment) For obvious reasons, ScientiaMobile does not support WURFL versions released before the creation of the company, or, equivalentl...
by sm_support2
Wed Jul 18, 2012 9:51 am
Forum: Device Information
Topic: Iphone 4S
Replies: 16
Views: 37638

Re: Iphone 4S

You think the user agent as an ID, I don't. My IDs are : Tac code (from GSMA) (when discussing with a device) a combination of brand and model names.(actually one of the most used datas) the user agent is just a characteristic, not much for our database. the problem is that I would like to get : - ...
by sm_support2
Wed Jul 18, 2012 9:38 am
Forum: Device Information
Topic: Iphone 4S
Replies: 16
Views: 37638

Re: Iphone 4S

PS : I still found strange that wurfl doesn't store all 8 Apple devices... for this kind of brands, you make whatever is need to comply with their ideas. they are too famous to not be in the file. We could add dummy profiles for all the devices, but how would we (or anyone for that matter) associat...
by sm_support2
Wed Jul 18, 2012 7:40 am
Forum: Device Information
Topic: Iphone 4S
Replies: 16
Views: 37638

Re: Iphone 4S

Bonjour Pierre If the only need of wurfl was to associate user agent and device, you would be right. But Wurfl is also a way from a device name to know all capacities of this device. For exemple in orange, we have multiple way to identify the device, and the user agent is not the only one, neither t...
by sm_support2
Mon Jul 16, 2012 7:32 am
Forum: WURFL XML Structure
Topic: has_qwerty_keyboard
Replies: 3
Views: 37489

Re: has_qwerty_keyboard

OK. We will start planning for an has_physical_keyboard property in the future. Cannot commit to a precise date yet. Sometime Q4 seems reasonable.
by sm_support2
Tue Jul 10, 2012 2:34 pm
Forum: Device Information
Topic: IPAD 3 is not recognized like wireless device
Replies: 5
Views: 10316

Re: IPAD 3 is not recognized like wireless device

miltonbenavides wrote:If I will update the new API (1.4.0.1) and with the file wurlf.xml (ver 2.3.2) I will can recognize the IPAD 3 without problems?
yes, you will be able to.
by sm_support2
Tue Jul 10, 2012 12:58 pm
Forum: Device Information
Topic: IPAD 3 is not recognized like wireless device
Replies: 5
Views: 10316

Re: IPAD 3 is not recognized like wireless device

Jar version: wurfl-1.0.1-rc2.jar WURLF XML Version: 2.3.2 (Updated 02-07-2012) downloaded yesterday from http://wurfl.sourceforge.net/wurfl_download.php it looks like you guys are a few geological eras behind in terms of API. I suggest you upgrade to the latest (1.4.0.1). In fact, if you wait a few...
by sm_support2
Tue Jul 10, 2012 12:42 pm
Forum: Device Information
Topic: IPAD 3 is not recognized like wireless device
Replies: 5
Views: 10316

Re: IPAD 3 is not recognized like wireless device

We checked and the UA string you provided matches apple_ipad_ver1_sub51. The capability is_wireless_device is true.

Can you please be more precise about your environment? API, wurfl.xml versions, etc.

Thanks
by sm_support2
Fri Jul 06, 2012 2:11 pm
Forum: Device Detection Issues
Topic: Wrong resolution width and height
Replies: 6
Views: 13547

Re: Wrong resolution width and height

this is a known issue with the iOS. Apple has chosen to hide any information about the underlying device in the HTTP request. This is not a WURFL issue, it is an issue with any framework or even manual analysis of an HTTP request. You should complain to Apple for this. We chose to add conservative v...
by sm_support2
Thu Jun 28, 2012 11:31 am
Forum: Database API
Topic: Script error on new server
Replies: 5
Views: 53055

Re: Script error on new server

end of summer. But there are quite a few things we want to get right, so there may be delays
by sm_support2
Thu Jun 28, 2012 7:29 am
Forum: Device Information
Topic: [solved] Incorrect device information
Replies: 8
Views: 14461

Re: Incorrect device information

You must be on a very old version of the API. We strongly suggest that you upgrade to the latest one (1.4). Support is one side of it, but the other is that you are missing on over one year updates in enhanced matching heuristics (covering iOS, Android and Windows Phone, among others) We will assist...
by sm_support2
Wed Jun 27, 2012 6:32 am
Forum: Device Information
Topic: [solved] Incorrect device information
Replies: 8
Views: 14461

Re: Incorrect device information

we are not observing the behavior you describe: http://tools.scientiamobile.com/?user-agent-string=Mozilla%2F5.0+%28Macintosh%3B+U%3B+Intel+Mac+OS+X+10.6%3B+fr%3B+rv%3A1.9.2.28%29+Gecko%2F20120306+Firefox%2F3.6.28 Can you please provide exact spec of the WURFL API (version and platform) and WURFL re...
by sm_support2
Mon Jun 25, 2012 7:18 am
Forum: Device Information
Topic: Incorrect device information
Replies: 4
Views: 8738

Re: Incorrect device information

We have no evidence that this is something different from a Kindle Fire at the moment, even though it might be. Amazon has certainly made an aggressive move against content providers with the introduction of such ambiguous/generic UA strings. As soon as the issue is clarified, we will do whatever we...
by sm_support2
Mon Jun 18, 2012 8:22 am
Forum: Device Detection Issues
Topic: .Net API is returning different result to WURFL_DB
Replies: 6
Views: 14182

Re: .Net API is returning different result to WURFL_DB

We recently did some updates to the repository to better recognize the Google bot. While it is not our intention to add full bot/crawler recognition to WURFL (it would be a red-herring, you cannot really tell a bot from the UA string), we are making an exception for obvious Google entries. Commercia...
by sm_support2
Mon Jun 11, 2012 2:32 pm
Forum: Device Detection Issues
Topic: Tablet Detection
Replies: 26
Views: 44554

Re: Tablet Detection

is_tablet *is* a capability, so you are using WURFL for capability detection. The utility functions you mention are for the API own internal use. You shouldn't use those functions anymore that you would walk into a door that says 'staff only' only because you happen to see that it is not locked. Any...
by sm_support2
Mon Jun 11, 2012 11:35 am
Forum: Device Detection Issues
Topic: Tablet Detection
Replies: 26
Views: 44554

Re: Tablet Detection

Hey Preston, something isn't right. You shouldn't be using isDesktop and IsDesktopHeavyDutyAnalysis at all. In fact, thank you for pointing out, we will make that method private in future releases. That function, does not do what you think it does. You are only supposed to look at the capabilities t...
by sm_support2
Tue May 22, 2012 6:35 am
Forum: Device Detection Issues
Topic: .Net API is returning different result to WURFL_DB
Replies: 6
Views: 14182

Re: .Net API is returning different result to WURFL_DB

Hi Pilroy,

what we call the WURFL-DB does not implement any of the standard API. Can you please tell us more about what you are seeing where?

Thanks