Search found 243 matches

by aaronp
Tue May 31, 2016 10:18 am
Forum: Feature Requests
Topic: Is there a metadata mapping table?
Replies: 2
Views: 30927

Re: Is there a metadata mapping table?

Hi Hanbing,

We currently do not have a metadata mapping table. I have relayed this idea to my engineering team and, while I cannot make any guarantees in the foreseeable future, I will surely let you know should anything change.

Thank you,

Aaron
by aaronp
Thu May 19, 2016 9:42 am
Forum: Device Detection Issues
Topic: Wurfl.js Redirecting Googlebot
Replies: 4
Views: 6801

Re: Wurfl.js Redirecting Googlebot

Hi James,

After testing the provided User Agent string, It returns `false` for `is_mobile` and `true` for `is_robot`.

Are you able to let me know what capabilities/logic you are using to redirect to desktop/mobile sites?

Thanks,

Aaron
by aaronp
Wed May 18, 2016 9:33 am
Forum: Device Detection Issues
Topic: Wurfl.js Redirecting Googlebot
Replies: 4
Views: 6801

Re: Wurfl.js Redirecting Googlebot

Hi James,

Thank you for letting us know. Are you able to provide a sample of the User Agent string that is being spoofed?

Aaron
by aaronp
Thu Apr 28, 2016 10:44 am
Forum: Device Detection Issues
Topic: Compatibility View in advertised_browser_version
Replies: 1
Views: 4432

Re: Compatibility View in advertised_browser_version

Hi Errol,

Thank you for letting us know. I have relayed the information to my engineering team and this issue will be resolved in our next major API release.

Feel free to let me know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Mon Apr 25, 2016 10:59 am
Forum: WURFL XML Structure
Topic: Iphone 6 and wurfl.xml
Replies: 3
Views: 34851

Re: Iphone 6 and wurfl.xml

Hi Riaan,

At the moment, the JavaScript solution is the only available solution in regards to consistent iPhone model detection. While I currently cannot make any guarantees, I will surely let you know should anything change.

Thanks,

Aaron
by aaronp
Mon Apr 25, 2016 10:52 am
Forum: Device Detection Issues
Topic: IPhone max_data_rate returning 200
Replies: 1
Views: 4397

Re: IPhone max_data_rate returning 200

Hi Riaan, The `max_data_rate` capability for the iPhone has been updated and should return the correct value in the next `wurfl.xml` snapshot release. If you have not already done so, the following link will guide you through automating your weekly snapshot update: https://docs.scientiamobile.com/gu...
by aaronp
Wed Apr 20, 2016 1:44 pm
Forum: Announcements
Topic: "is_bot" capability will be deprecated starting 07/18/2016
Replies: 0
Views: 48330

"is_bot" capability will be deprecated starting 07/18/2016

We will deprecate the "is_bot" capability starting on July 18, 2016. After that date, the "is_bot" will no longer be available in the WURFL.xml data file. Instead, we recommend that you use the "is_robot" virtual capability. "is_robot" improves on "is_bot" by adding heuristics and signature-based ro...
by aaronp
Wed Apr 20, 2016 1:43 pm
Forum: Announcements
Topic: Upgrade WURFL to new API 1.7.1.0
Replies: 0
Views: 45628

Upgrade WURFL to new API 1.7.1.0

ScientiaMobile has released version 1.7.1.0 of its WURFL API. To get the best possible performance from your WURFL solution, you should have both the latest API (1.7.1.0) and our most recent XML (released weekly to paying customers). The new API will improve detection of: Palemoon browser Certain Br...
by aaronp
Thu Apr 14, 2016 10:59 am
Forum: WURFL XML Structure
Topic: Iphone 6 and wurfl.xml
Replies: 3
Views: 34851

Re: Iphone 6 and wurfl.xml

Hi Gil, Due to the actual device model information not being in the user agent string and iOS versions being available on multiple models, it is exceedingly difficult to identify a specific iOS model from just the user agent string. However, in a limited set of circumstances, we can identify the iOS...
by aaronp
Fri Apr 08, 2016 10:34 am
Forum: Device Information
Topic: [Request] Add device models in WURFL
Replies: 2
Views: 29449

Re: [Request] Add device models in WURFL

Hi Gibson,

Thank you for reaching out to us. The listed devices were already listed in our database. If you are unable to detect them, are you able to confirm the date of your last `wurfl.xml` update?

Thanks,

Aaron
by aaronp
Fri Mar 25, 2016 1:51 pm
Forum: Device Information
Topic: BQ(Russia) are missing
Replies: 3
Views: 31297

Re: BQ(Russia) are missing

Hi Bogdan,

Thank you for reaching out to us. Are you able to provide us with any specific model information or link us to the models which are getting mixed up?

Thank you,

Aaron
by aaronp
Thu Mar 24, 2016 10:06 am
Forum: WURFL.js
Topic: 1 Coding problem [ left ]
Replies: 2
Views: 32327

Re: 2 Coding problems

Hi Radu, Are you able to provide a URL containing the code which exhibits the problem? It is difficult to determine the issue just by looking at the code as there might be a JavaScript issue elsewhere. If you are unable to expose your URL publicly, perhaps we can arrange contact through a different ...
by aaronp
Wed Mar 23, 2016 1:38 pm
Forum: Feature Requests
Topic: Feature Request - Connection Type
Replies: 1
Views: 28054

Re: Feature Request - Connection Type

Hi Richard, I have relayed your request to my engineering team for consideration. However, I am currently unable to make any guarantees as to whether this will be an option but will surely notify you should anything change. Also, I would suggest looking into the 'max_data_rate' capability which will...
by aaronp
Wed Mar 16, 2016 10:54 am
Forum: PHP API
Topic: Invalid MemcachePool->connection member variable
Replies: 6
Views: 40890

Re: Invalid MemcachePool->connection member variable

Hi, Thank you for providing the information. It would be of great help for my engineering team to replicate your issue if you could provide us with your OS version, Memcached server version, PHP version, PHP Memcache extension version, and PHP Memcache extension settings. Also, if possible, any test...
by aaronp
Mon Mar 14, 2016 4:06 pm
Forum: WURFL.js
Topic: Problems with WURFL.JS coding
Replies: 2
Views: 31259

Re: Problems with WURFL.JS coding

Hi John,

Thank you for letting us know. I have notified my engineering team regarding this case and will follow up with you when I receive an update.

In the meantime, please feel free to let me know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Mon Mar 14, 2016 4:04 pm
Forum: PHP API
Topic: Invalid MemcachePool->connection member variable
Replies: 6
Views: 40890

Re: Invalid MemcachePool->connection member variable

Hi,

Thank you for the notification. Are you able to provide a sample of your WURFL_WURFLManager configuration? Also are you able to let me know which version of the PHP API you are currently on?

Thank you,

Aaron
by aaronp
Sun Mar 06, 2016 4:06 pm
Forum: Device Detection Issues
Topic: Facebook links on mobile/tablet take you to desktop version
Replies: 9
Views: 13441

Re: Facebook links on mobile/tablet take you to desktop vers

Hi,

Thank you for the notification. Are you able to let me know which version of the API you are currently on?

Aaron
by aaronp
Fri Mar 04, 2016 11:26 am
Forum: Device Detection Issues
Topic: iPhone device detection
Replies: 1
Views: 4224

Re: iPhone device detection

Hi Rebecca, In order to detect the iPhone model, you will need to use the `model_name` capability. This will detect and return the specified device model (ex. iPhone 5s). To see a list of all the different capabilities, please check this link: https://www.scientiamobile.com/wurflCapability . Feel fr...
by aaronp
Wed Mar 02, 2016 10:44 am
Forum: Miscellaneous
Topic: Setting Billing emails to go to different email address
Replies: 3
Views: 32222

Re: Setting Billing emails to go to different email address

Hi Dale,

Are you able to try sending out the message again to nelson@scientiamobile.com? He did not find anything in his inbox.

Thanks,

Aaron
by aaronp
Fri Feb 26, 2016 4:47 pm
Forum: WURFL XML Structure
Topic: WURFL ID is coming up as 'cfnetwork_desktop_330'
Replies: 7
Views: 39617

Re: WURFL ID is coming up as 'cfnetwork_desktop_330'

Hi Pawel,

I just wanted to follow up with you to see if you were able to successfully upgrade your API and return the expected values.

Look forward to hearing back and, as always, please feel free to let me know if you require any assistance.

Thank you,

Aaron