Search found 243 matches

by aaronp
Wed Dec 07, 2016 11:29 am
Forum: Scala API
Topic: Dependencies for scala artefact 1.8.2.0 seems to be wrong
Replies: 3
Views: 25728

Re: Dependencies for scala artefact 1.8.2.0 seems to be wron

Hi Joel,

The issue has been corrected and after testing on a demo project, everything now compiles and runs correctly. Are you able to try running the API once more and let me know if `com.scientiamobile.wurfl#wurfl-scala_2.11;1.8.2.0!wurfl-scala_2.11.java-source` passes?

Thanks,

Aaron
by aaronp
Mon Dec 05, 2016 5:00 pm
Forum: Scala API
Topic: Dependencies for scala artefact 1.8.2.0 seems to be wrong
Replies: 3
Views: 25728

Re: Dependencies for scala artefact 1.8.2.0 seems to be wron

Hi Joel,

Thanks for providing the information. We will work to reproduce your issue with the Scala artifacts and will check back in with you as soon as we have an update.

Thanks,

Aaron
by aaronp
Thu Dec 01, 2016 11:57 am
Forum: Device Detection Issues
Topic: Wurfl unable to pick Edge browser
Replies: 6
Views: 44655

Re: Wurfl unable to pick Edge browser

Hi Siddharth,

Just wanted to give you a heads up that API v1.8.2 is now available in your File Manager for download. Give it a try and let me know if you have any questions or concerns.

Thanks,

Aaron
by aaronp
Tue Nov 29, 2016 9:26 am
Forum: Device Detection Issues
Topic: Data type for advertised_device_os_version changed in WURFL?
Replies: 4
Views: 30484

Re: Data type for advertised_device_os_version changed in WU

Hi Medicom, I wanted to touch base with you to let you know that we see what you are saying with the advertised_device_os_version virtual capability returning an integer as opposed to a string and are working on the issue. I will check back in with you as soon as I have an update from my engineering...
by aaronp
Thu Nov 24, 2016 10:47 am
Forum: Device Detection Issues
Topic: Data type for advertised_device_os_version changed in WURFL?
Replies: 4
Views: 30484

Re: Data type for advertised_device_os_version changed in WU

Hi Medicom, I have not heard of any changes made to the data type for the advertised_device_os_version for the Cloud API; however, I will check in with my engineering team to get a confirmation for you (it may not be until Monday due to the holidays). In the meantime, please feel free to send us any...
by aaronp
Wed Nov 23, 2016 8:50 pm
Forum: ImageEngine
Topic: Error 413: Payload to large
Replies: 7
Views: 39057

Re: Error 413: Payload to large

Hi Amin, I see what you are saying and will notify my engineering team and get to the bottom of this error with the image. In the meantime, as a temporary workaround, are you able to try adjusting the URL or the image name? I will get back to you as soon as I have an update regarding the issue. Than...
by aaronp
Wed Nov 23, 2016 3:47 pm
Forum: ImageEngine
Topic: Error 413: Payload to large
Replies: 7
Views: 39057

Re: Error 413: Payload to large

There is no limit on the size for commercial licenses. Were you receiving an error for your image being too big?
by aaronp
Wed Nov 23, 2016 3:21 pm
Forum: ImageEngine
Topic: Error 413: Payload to large
Replies: 7
Views: 39057

Re: Error 413: Payload to large

Hi Amin, It appears that a previous request for the image had been cached prior to a change (maybe the image was originally too big and was resized using the same image name or URL). An immediate solution would be to change the image name or, alternatively, the URL (ex. https://jsdm.imgeng.in/pc_125...
by aaronp
Wed Nov 23, 2016 2:00 pm
Forum: Device Detection Issues
Topic: MI 3W & MI-3W
Replies: 1
Views: 20386

Re: MI 3W & MI-3W

Hi Eason, Thank you for letting us know. To answer your question, there should be no difference. We will make the adjustment so that the device_name for both user agent strings match and the change will be reflected in the next WURFL.xml update. Feel free to let us know if you see any other user age...
by aaronp
Tue Nov 22, 2016 9:56 am
Forum: Device Detection Issues
Topic: UCBrowser
Replies: 5
Views: 25318

Re: UCBrowser

Hi Codewise Team,

In this case, I would recommend using the advertised_device_os_version virtual capability as it will pull the value directly from the user agent string as opposed to device_os_version which will return a hard coded value.

Regards,

Aaron
by aaronp
Mon Nov 21, 2016 5:35 pm
Forum: PHP API
Topic: Cloud API timing out
Replies: 2
Views: 28025

Re: Cloud API timing out

Hi Johan,

Glad to hear that the issue was resolved for you and that everything is now up and running. Please do not hesitate to reach out to us if you need any further assistance.

Thanks,

Aaron
by aaronp
Mon Nov 21, 2016 1:12 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Using CloudLite. Not able to hit api "api.wurflcloud.com/"
Replies: 1
Views: 39125

Re: Using CloudLite. Not able to hit api "api.wurflcloud.com

Hi Ambuj,

Thank you for letting us know. I will take a look at the issue you are having and will check back in with you as soon as I have an update. In the meantime, could you try setting the host to api-v2.wurflcloud.com and see if that changes anything?

Regards,

Aaron
by aaronp
Mon Nov 21, 2016 12:20 pm
Forum: Device Detection Issues
Topic: UCBrowser
Replies: 5
Views: 25318

Re: UCBrowser

Hi Codewise Team, The provided user agent string will be conclusively matched to a device_id in the next API release, set to release this week. To receive a notification of the release of API v.1.8.2.0, please subscribe to our newsletter at the following link: http://scientiamobile.us4.list-manage.c...
by aaronp
Mon Nov 21, 2016 11:34 am
Forum: Device Detection Issues
Topic: UCBrowser
Replies: 5
Views: 25318

Re: UCBrowser

Hi, Thank you for reaching out to us. Are you able to let me know the date of your wurfl.xml, your API version, and the capabilities you are using? I tested the user agent string string using the latest wurfl.xml update with the Java OnSite API (v1.8.1.0) and received the following results for the a...
by aaronp
Sun Nov 20, 2016 1:40 pm
Forum: PHP API
Topic: Cloud API timing out
Replies: 2
Views: 28025

Re: Cloud API timing out

Hi Johan,

Thank you for reaching out to let us know. We received your information and are looking into it.

We will check back in with you as soon as we have an update.

We have sent you a direct message to gather more specific details about your environment.

Thanks,

Aaron
by aaronp
Wed Nov 16, 2016 1:10 pm
Forum: ImageEngine
Topic: Expires headers?
Replies: 1
Views: 28495

Re: Expires headers?

Hi, It is possible to adjust the expiry for ImageEngine by setting the `Expires` or `Cache-Control: max-age=` headers on your origin server. For example `mod_expires` is used to control content expiration in Apache (http://httpd.apache.org/docs/2.4/mod/mod_expires.html) Hope this helped. Let us know...
by aaronp
Mon Nov 14, 2016 2:08 pm
Forum: Device Information
Topic: generic_android_ver7_0_tablet is_tablet=false
Replies: 1
Views: 27701

Re: generic_android_ver7_0_tablet is_tablet=false

Hi Walter, Thank you for letting us know. The generic_android_ver7_0_tablet device will return true for the is_tablet capability and the change will be reflected in the next wurfl.xml snapshot release. Also, I wanted to note that, as an enterprise customer, you have full acces to our ticketing syste...
by aaronp
Mon Nov 14, 2016 12:33 pm
Forum: WURFL.js
Topic: COOKIE - Expire in 2075
Replies: 7
Views: 39694

Re: COOKIE - Expire in 2075

Hi Bernard,

The TTL has not been reduced yet. I will continue to keep track of the task and will provide you with an update as soon as it is confirmed completed.

Thanks,

Aaron
by aaronp
Thu Nov 10, 2016 11:12 am
Forum: Device Detection Issues
Topic: Wurfl unable to pick Edge browser
Replies: 6
Views: 44655

Re: Wurfl unable to pick Edge browser

Hi Siddharth, To clarify, the device ID for the Edge 14 browser will be conclusively matched to msie_14 - Microsoft Edge () as opposed to a generic web browser. However, at the moment, the advertised_browser and advertised_browser_version capabilities will determine from the information provided in ...
by aaronp
Tue Nov 08, 2016 1:16 pm
Forum: Device Detection Issues
Topic: Wurfl unable to pick Edge browser
Replies: 6
Views: 44655

Re: Wurfl unable to pick Edge browser

Hi Siddharth, The Edge browser from your PC will be detected properly upon the next API release. As far as an ETA goes, while I cannot guarantee an exact date at the moment, it is highly likely the next release will be available around late November to early December. If you would like to receive a ...