Search found 294 matches

by sm_support2
Fri Feb 17, 2012 10:45 am
Forum: Device Detection Issues
Topic: Chrome browser being incorrectly classified as Logitech Revu
Replies: 7
Views: 13273

Re: Chrome browser being incorrectly classified as Logitech

Can you post your use of the SpringWURFLManager? we will assist you in the use of the 1.3.6 API. 1.3.6 was one step on the way to quite a few changes (including simplification of the objects needed by the API) and we rushed it because of the FF10 problem. Our engineers are working on an example pack...
by sm_support2
Fri Feb 17, 2012 8:17 am
Forum: Device Detection Issues
Topic: WURLF.Matchers.NokiaMatcher NullReferenceException
Replies: 3
Views: 5986

Re: WURLF.Matchers.NokiaMatcher NullReferenceException

Hey Logyboy, we released version 1.3.6 of the API yesterday: http://sourceforge.net/projects/wurfl/files/WURFL%20Java%20API/1.3.6/ (it was not in the plans, but needed to fix an FF10 emergency). Can you install this version and report? If you still have the problem, please send any information that ...
by sm_support2
Thu Feb 16, 2012 4:26 pm
Forum: Device Detection Issues
Topic: Firefox 10 detected as mobile device
Replies: 11
Views: 15524

Re: Firefox 10 detected as mobile device

Everyone interested by the Firefox issue can download version 1.3.6 of the API from here: http://sourceforge.net/projects/wurfl/files/WURFL%20Java%20API/1.3.6/ For the record, this is an unscheduled release on the way to 1.4, so, while unlikely, there may be issues in migrating from 1.3. In that cas...
by sm_support2
Thu Feb 16, 2012 8:14 am
Forum: Feature Requests
Topic: New capability required: Detect HTML5 support (for url input
Replies: 7
Views: 46083

Re: New capability required: Detect HTML5 support (for url i

We are reviewing which capabilities to add in the future. And having more attention to HTML5 is considered. Of course, there are some challenges, but now that we are a company we can certainly look at them in the face :) Helping WURFL users optimizing the user-experience is certainly one great usage...
by sm_support2
Wed Feb 15, 2012 10:04 pm
Forum: Device Detection Issues
Topic: Firefox 10 detected as mobile device
Replies: 11
Views: 15524

Re: Firefox 10 detected as mobile device

Are you using the web patch? if yes, which version?

Thanks
by sm_support2
Wed Feb 15, 2012 9:16 am
Forum: Device Detection Issues
Topic: Samsung GT-I9100 "Desktop view mode" gets detected wrong
Replies: 8
Views: 12899

Re: Samsung GT-I9100 "Desktop view mode" gets detected wrong

We hope to release it in three weeks. If you contact offline, we may provide a preview version for you to test, as long as you are willing to give it a spin and report
by sm_support2
Wed Feb 15, 2012 7:40 am
Forum: Device Detection Issues
Topic: Samsung GT-I9100 "Desktop view mode" gets detected wrong
Replies: 8
Views: 12899

Re: Samsung GT-I9100 "Desktop view mode" gets detected wrong

Hi there, can you please post the offending UA string?

Anyway, version 1.4 of the API (to be released shortly) totally redesigns the Android Matcher and I suspect this will improve things.

Thank you

Luca
by sm_support2
Tue Feb 14, 2012 7:42 am
Forum: General API Questions
Topic: How to get Latest wurlf updates
Replies: 10
Views: 65952

Re: How to get Latest wurlf updates

wurfluser wrote:Hi,

I got license now, as per you have said, these are my understanding.
.
Hi there. As far as we can see, you do not have a commercial license. If you do, please contact us offline with your credentials.

The weekly updates are only available to commercial licensees.

Thank you
by sm_support2
Mon Feb 13, 2012 8:11 am
Forum: General API Questions
Topic: How to get Latest wurlf updates
Replies: 10
Views: 65952

Re: How to get Latest wurlf updates

Hi there, please contact us through our licensing form: http://www.scientiamobile.com/license Among other features, commercial licensees can download weekly updated repositories both manually and programmatically, which would effectively fix your problem. We are really really close to launching our ...
by sm_support2
Tue Feb 07, 2012 8:32 am
Forum: Device Detection Issues
Topic: Desktop browsers being detected as Generic (.NET)
Replies: 2
Views: 5621

Re: Desktop browsers being detected as Generic (.NET)

Can you please post the configuration?

recent update to the .NET API temporarily fixes this (generic_web_browser). If you hold your breath a few weeks (1.4), we will have a brand new approach to desktop browser detection

Thanks
by sm_support2
Mon Jan 23, 2012 2:28 pm
Forum: Device Detection Issues
Topic: Incorrectly identifying Ubuntu as a mobile device
Replies: 3
Views: 6522

Re: Incorrectly identifying Ubuntu as a mobile device

p_greer688 wrote:I am running 2.3
That's the wurfl.xml version. Which API (and version) are you using?

Thanks
by sm_support2
Tue Dec 13, 2011 7:51 am
Forum: Device Detection Issues
Topic: Safari on Max OS X
Replies: 5
Views: 9793

Re: Safari on Max OS X

Patdec, before you put the new Tera-WURFl in production, please be aware of the licensing change.

If you use it commercially, you want to pay attention to this.

Ref: http://www.scientiamobile.com/support

Thanks
by sm_support2
Wed Dec 07, 2011 7:56 am
Forum: Device Detection Issues
Topic: Safari on Max OS X
Replies: 5
Views: 9793

Re: Safari on Max OS X

please post all the info you have:

- API used
- web patch used
- wurfl.xml version (in general, in this particular case you have already provided it)
- "offending" UA string

Thanks
by sm_support2
Thu Dec 01, 2011 12:16 pm
Forum: Device Detection Issues
Topic: Sony Tablets UA incorrectly detected
Replies: 1
Views: 5393

Re: Sony Tablets UA incorrectly detected

You got it. Coincidentally we had added this tablet yesterday, but we had version 3.2. We reorganized a bit to make space for 3.1 too
by sm_support2
Wed Nov 02, 2011 12:55 pm
Forum: Device Detection Issues
Topic: IE user-agent with "tablet" attribute detected as mobile
Replies: 3
Views: 9127

Re: IE user-agent with "tablet" attribute detected as mobile

Release of the new minor version of the API which fixes this is running a bit late, but the change is still committed.

Thanks

Luca
by sm_support2
Wed Nov 02, 2011 11:00 am
Forum: WURFL XML Structure
Topic: Samsung Galaxy S2 and jpeg support
Replies: 3
Views: 40989

Re: Samsung Galaxy S2 and jpeg support

This is already fixed in the latest snapshot available to paying customers. Are you a commercial licensee?
by sm_support2
Wed Nov 02, 2011 10:05 am
Forum: WURFL XML Structure
Topic: Samsung Galaxy S2 and jpeg support
Replies: 3
Views: 40989

Re: Samsung Galaxy S2 and jpeg support

This is fixed in the WURFL DB. It will be correct with the next DB snapshot
by sm_support2
Thu Oct 27, 2011 8:17 am
Forum: Device Detection Issues
Topic: IOS 5 is detected as device_os_version 2
Replies: 1
Views: 5719

Re: IOS 5 is detected as device_os_version 2

it's already there. It will be available with the next public snapshot for paying customers and in the next public release for everyone else. If you can't wait, just add this manually to your WURFL.xml <device id="apple_ipod_touch_ver5" user_agent="Mozilla/5.0 (iPod; CPU iPhone OS 5_0 like Mac OS X)...
by sm_support2
Thu Sep 29, 2011 11:35 am
Forum: .NET API
Topic: Difference API / TeraWurfl Explorer
Replies: 9
Views: 26251

Re: Difference API / TeraWurfl Explorer

Order of one month from now.

Can you hold your breath until then?
by sm_support2
Mon Sep 19, 2011 3:34 am
Forum: Device Information
Topic: User Agent information
Replies: 5
Views: 12808

Re: User Agent information

It's very simple. You are asking the API to return the UA string associated to the device that was matched, not the one that came with the original HTTP request of course, when the API cannot find a direct match, specialized logic will kick on and identify a generic device that is as close as possib...