Search found 40 matches
- Mon Oct 30, 2017 8:33 am
- Forum: Feature Requests
- Topic: Defaulting to smartphone as compared to feature phone
- Replies: 3
- Views: 117938
Re: Defaulting to smartphone as compared to feature phone
Hi Jatin, As previously mentioned there are edge cases where unknown smartphone UAs are detected as feature phones. While I understand this is not the ideal behavior for these smartphones the behavior is intended in order to not overstate the capabilities of an unknown device. I will talk to my engi...
- Fri Oct 27, 2017 10:35 am
- Forum: Feature Requests
- Topic: Defaulting to smartphone as compared to feature phone
- Replies: 3
- Views: 117938
Re: Defaulting to smartphone as compared to feature phone
Hi Jatin, I wanted to let you know that the example UA is detected in WURFL and it is important to to keep your WURFL xml file as well as the API up to date in order to receive the best detection. If you would like the documentation on the WURFL Updater for the product you are using I would be happy...
- Thu Aug 17, 2017 9:35 am
- Forum: Device Information
- Topic: Add Galaxy S8+ (SC-03J) to wurfl
- Replies: 1
- Views: 27245
Re: Add Galaxy S8+ (SC-03J) to wurfl
Hi William,
I will make sure the this Galaxy S8+ variant is detected in WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
I will make sure the this Galaxy S8+ variant is detected in WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
- Wed Aug 16, 2017 1:50 pm
- Forum: Device Information
- Topic: Add Galaxy S8 (SC-02J) to wurfl
- Replies: 1
- Views: 27231
Re: Add Galaxy S8 (SC-02J) to wurfl
Hi William.
Thank you for the User agent. I will make sure this device is included in WURFL.
Best,
Amar
Mobile Data Analyst
ScientiaMobile
Thank you for the User agent. I will make sure this device is included in WURFL.
Best,
Amar
Mobile Data Analyst
ScientiaMobile
- Sat Aug 12, 2017 9:02 am
- Forum: Device Detection Issues
- Topic: Smartphone detection issues
- Replies: 6
- Views: 103232
Re: Smartphone detection issues
Hi Edgecast Sanh, With regards to your first issue It appears for Android 7.0, when SAMSUNG is present, it returns a false smartphone value. This is most likely an issue of your WURFL API being up to date. In addition to updating your WURFL database you should also make sure you are always running t...
- Wed Aug 09, 2017 9:09 pm
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: Getting request blocked by Sonic Firewall Antivirus
- Replies: 2
- Views: 25731
Re: Getting request blocked by Sonic Firewall Antivirus
Hi rkhanna,
I wanted to let you know that we reached out to SonicWall and you should now be able to reach wurfl.io/wurfl.js.
Best,
Amar
I wanted to let you know that we reached out to SonicWall and you should now be able to reach wurfl.io/wurfl.js.
Best,
Amar
- Wed Aug 09, 2017 9:01 am
- Forum: ScientiaMobile WURFL Cloud Service
- Topic: Getting request blocked by Sonic Firewall Antivirus
- Replies: 2
- Views: 25731
Re: Getting request blocked by Sonic Firewall Antivirus
Hi rkhanna,
This appears to be a false positive reported by your firewall. We are currently investigating how to allow access to wurfl.io with Sonic Firewall Antivrus and I will report back as soon as I have an update.
Best,
Amar
This appears to be a false positive reported by your firewall. We are currently investigating how to allow access to wurfl.io with Sonic Firewall Antivrus and I will report back as soon as I have an update.
Best,
Amar
- Thu May 25, 2017 7:42 am
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 40594
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello Simon, I can verify that the Nexus 7 and Galaxy S8 User-Agents are detected in the latest wurfl.xml and that the G6 and S7 User-Agents will be detected in the next xml update. If possible can you let me know which xml and version of our API you are using so I can better assist you in detecting...
- Tue Apr 25, 2017 10:07 am
- Forum: Device Information
- Topic: Add Kyocera DuraXTP E4281 for Sprint to WURFL
- Replies: 1
- Views: 29711
Re: Add Kyocera DuraXTP E4281 for Sprint to WURFL
Hi Kodiakptt,
Thank you for the user agent string. I will make sure this device is included in our next weekly xml.
Best,
Amar
Mobile Data Analyst
Scientiamobile
Thank you for the user agent string. I will make sure this device is included in our next weekly xml.
Best,
Amar
Mobile Data Analyst
Scientiamobile
- Tue Mar 07, 2017 4:35 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 40594
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello Edgecast Support I can verify that the User-Agent is now properly detected in the newest xml update as well as on http://tools.scientiamobile.com/ . I would also like to point out that we are now on version 1.8.3 of our API and would suggest an upgrade to receive better detection. Thanks, Amar...
- Thu Mar 02, 2017 9:42 pm
- Forum: Device Detection Issues
- Topic: SAMSUNG-SM-G935A - not being detected as Is Smartphone
- Replies: 9
- Views: 40594
Re: SAMSUNG-SM-G935A - not being detected as Is Smartphone
Hello Edgecast Support The following User-Agent will be properly detected in the next xml update. However the is_smartphone capability should return true. Are you able to let me know which version of our API you are using so I can further assist you detecting this device as a smartphone? Thanks, Ama...
- Thu Oct 13, 2016 9:34 am
- Forum: Miscellaneous
- Topic: Chrome Browser not correctly identified
- Replies: 1
- Views: 28045
Re: Chrome Browser not correctly identified
Hi Hafeez, The following user-agent string is being reported correctly as chromium for the "advertised_browser" capability. For information about how chromium based webview user-agent strings are formatted you can refer to this page from google . Virtual capabilities such as "advertised_browser" add...
- Wed Oct 05, 2016 7:08 pm
- Forum: Device Detection Issues
- Topic: Google Pixel Phone Device Detection Issues
- Replies: 2
- Views: 6621
Re: Google Pixel Phone Device Detection Issues
Hi Edgecast,
The Pixel Xl (as well as the Pixel) will be detected in the next wurfl.xml snapshot.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
The Pixel Xl (as well as the Pixel) will be detected in the next wurfl.xml snapshot.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
- Thu Sep 29, 2016 10:18 am
- Forum: Device Information
- Topic: 14 devices that don't seem to be in your system.
- Replies: 25
- Views: 160291
Re: 14 devices that don't seem to be in your system.
Hi Marc,
Our snapshots are generated every Sunday. I apologize for LGL85C not appearing in this week's snapshot but the device will be included in the next release.
Thanks,
Amar
Our snapshots are generated every Sunday. I apologize for LGL85C not appearing in this week's snapshot but the device will be included in the next release.
Thanks,
Amar
- Wed Sep 21, 2016 1:31 pm
- Forum: Device Information
- Topic: 14 devices that don't seem to be in your system.
- Replies: 25
- Views: 160291
Re: 14 devices that don't seem to be in your system.
Hi Marc,
The device has now been added into WURFL and will be reflected in the next Snapshot release.
Thanks,
Amar
The device has now been added into WURFL and will be reflected in the next Snapshot release.
Thanks,
Amar
- Wed Sep 07, 2016 3:17 pm
- Forum: Java API
- Topic: wurfl 1.8 java api PlayStation not detected in accuracy mode
- Replies: 1
- Views: 27792
Re: wurfl 1.8 java api PlayStation not detected in accuracy
Hi Piotr, Thank you for bringing this to our attention. The latest release of our API reduces false-positives identified in prior releases. Unfortunately with this change in logic PlayStation 4 detection has been affected. We are currently looking into this issue but for now the UAs have been added ...
- Fri Sep 02, 2016 1:13 pm
- Forum: Device Information
- Topic: 14 devices that don't seem to be in your system.
- Replies: 25
- Views: 160291
Re: 14 devices that don't seem to be in your system.
Hi Marc,
No worries thank you for letting us know.
Regards,
Amar
Mobile Data Analyst
ScientiaMobile
No worries thank you for letting us know.
Regards,
Amar
Mobile Data Analyst
ScientiaMobile
- Fri Sep 02, 2016 11:25 am
- Forum: Device Information
- Topic: 14 devices that don't seem to be in your system.
- Replies: 25
- Views: 160291
Re: 14 devices that don't seem to be in your system.
Hi Marc,
Thank you for the UA Strings. I will make sure these devices will be added into WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
Thank you for the UA Strings. I will make sure these devices will be added into WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
- Thu Jul 28, 2016 9:50 pm
- Forum: Device Information
- Topic: Please add this device to the WURFL
- Replies: 4
- Views: 34481
Re: Please add this device to the WURFL
Yes the device will be included in the next weekly xml snapshot. Please feel free send any other User Agents of devices you may have that are currently are not in WURFL.
Amar
Mobile Data Analyst
ScientiaMobile
Amar
Mobile Data Analyst
ScientiaMobile
- Thu Jul 28, 2016 9:40 pm
- Forum: Device Information
- Topic: Please add this device to the WURFL
- Replies: 4
- Views: 34481
Re: Please add this device to the WURFL
Hello Clemsongrad,
Thank you for the User Agent. I will make sure the device will be added into WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile
Thank you for the User Agent. I will make sure the device will be added into WURFL.
Thanks,
Amar
Mobile Data Analyst
ScientiaMobile