Search found 243 matches
- Tue Mar 21, 2017 8:27 am
- Forum: WURFL.js
- Topic: wurfl.js internal server error
- Replies: 17
- Views: 64987
Re: wurfl.js internal server error
Hi Alex, At the moment, it is difficult to tell what the issue is as your direct requests are hitting our server and returning a response. It could very well be a configuration issue. To help us better understand the situation, are you able to let me know the following: - When did you start having i...
- Mon Mar 20, 2017 8:35 am
- Forum: Java API
- Topic: how to get device language supported by device
- Replies: 1
- Views: 27378
Re: how to get device language supported by device
Hi Arti,
There is no way to determine the language based on the device profile. We would recommend that you try looking at the locale in the user agent string.
https://www.w3.org/International/questi ... ng-locales
Thanks,
Aaron
There is no way to determine the language based on the device profile. We would recommend that you try looking at the locale in the user agent string.
https://www.w3.org/International/questi ... ng-locales
Thanks,
Aaron
- Fri Mar 17, 2017 5:31 pm
- Forum: Scala API
- Topic: Building Scala with SBT having issues
- Replies: 5
- Views: 26519
Re: Building Scala with SBT having issues
Glad to hear everything worked out! For future references, please feel free to reach out to us at support@scientiamobile.com
Thanks,
Aaron
Thanks,
Aaron
- Thu Mar 16, 2017 5:05 pm
- Forum: Scala API
- Topic: Building Scala with SBT having issues
- Replies: 5
- Views: 26519
Re: Building Scala with SBT having issues
Hi Eric, Thanks for the follow up. If you have access to your primary licensed account (davestewartcake), you can download the full licensed copy of the Java OnSite API (v1.8.3.2), along with the full WURFL.xml file. If you are able to test using the full fledged versions, please give it a try and l...
- Thu Mar 16, 2017 4:34 pm
- Forum: Scala API
- Topic: Building Scala with SBT having issues
- Replies: 5
- Views: 26519
Re: Building Scala with SBT having issues
Hi, Thank you for providing the information. We will take a look into the issue and check back in with you as soon as there is an update. In the meantime, are you able to verify the date of your WURFL.xml? Also, if it turns out that switching to the Scala OnSite API is the most optimal choice here, ...
- Wed Mar 15, 2017 11:12 am
- Forum: Java API
- Topic: WURFL unexpected exception] with root cause
- Replies: 7
- Views: 35543
Re: WURFL unexpected exception] with root cause
Arti,
It appears that your WURFL.zip file is either empty, corrupt, or a .zip not in .zip format. Are you able to try downloading the WURFL.zip file once more and run it through the API?
Thanks,
Aaron
It appears that your WURFL.zip file is either empty, corrupt, or a .zip not in .zip format. Are you able to try downloading the WURFL.zip file once more and run it through the API?
Thanks,
Aaron
- Mon Mar 13, 2017 2:36 pm
- Forum: Java API
- Topic: WURFL unexpected exception] with root cause
- Replies: 7
- Views: 35543
Re: WURFL unexpected exception] with root cause
Thanks Arti, we will take a look into the issue and will follow up with you as soon as we have an update.
Aaron
Aaron
- Mon Mar 13, 2017 2:13 pm
- Forum: Java API
- Topic: WURFL unexpected exception] with root cause
- Replies: 7
- Views: 35543
Re: WURFL unexpected exception] with root cause
Thanks for the follow up Arti. Would you also happen to have a web.xml file available as well, and if so, could you also provide a sample of that? Also, the net.sourceforge.wurfl repository has been depreciated so you will want to remove `import net.sourceforge.wurfl.core.WURFLManager;`
Aaron
Aaron
- Mon Mar 13, 2017 1:02 pm
- Forum: Java API
- Topic: WURFL unexpected exception] with root cause
- Replies: 7
- Views: 35543
Re: WURFL unexpected exception] with root cause
Hi Arti,
Thank you for reaching out to us. Are you able to provide us with the date of your WURFL.xml file as well as a code sample of how you have your GeneralWURFLEngine configured and the capabilities you are calling for?
Thanks,
Aaron
Thank you for reaching out to us. Are you able to provide us with the date of your WURFL.xml file as well as a code sample of how you have your GeneralWURFLEngine configured and the capabilities you are calling for?
Thanks,
Aaron
- Wed Feb 22, 2017 1:49 pm
- Forum: PHP API
- Topic: The WURFL repository has not been loaded. Please run the "..
- Replies: 3
- Views: 29769
Re: The WURFL repository has not been loaded. Please run the
Hi Hwa, While we are looking at the provided user agent string, are you able to run the WURFL updater php -d memory_limit=1024M /path/to/wurfl-updater -c /path/to/config.php The following documentation details the WURFL Updater: https://docs.scientiamobile.com/documentation/onsite/onsite-php-api Aaron
- Wed Feb 22, 2017 8:55 am
- Forum: PHP API
- Topic: The WURFL repository has not been loaded. Please run the "..
- Replies: 3
- Views: 29769
Re: The WURFL repository has not been loaded. Please run the
Hi Hwa,
Thank you for letting us know. We will check out the provided user agent string and follow up with you once we have an update.
Also, I would highly recommend that you update your API to v1.8.3 as we have made many detection and performance enhancements since v1.7.1
Thanks,
Aaron
Thank you for letting us know. We will check out the provided user agent string and follow up with you once we have an update.
Also, I would highly recommend that you update your API to v1.8.3 as we have made many detection and performance enhancements since v1.7.1
Thanks,
Aaron
- Tue Feb 21, 2017 5:04 pm
- Forum: Java API
- Topic: Java API in standalone CLI?
- Replies: 4
- Views: 31793
Re: Java API in standalone CLI?
Hi Ravneet, Thank you for the information. I'm not sure if you have seen this already but the following documentation contains sample code which may be of interest to you. Instead of taking in live requests, you can run your detection by passing user agent strings through STDIN. Device device = wurf...
- Tue Feb 21, 2017 4:45 pm
- Forum: Java API
- Topic: Java API in standalone CLI?
- Replies: 4
- Views: 31793
Re: Java API in standalone CLI?
Hi Ravneet,
As far as I know, that is the only way to use the Java API. However, I will reach out to my engineering team to see if they know of a way to run the API through the command line and check back in with you as soon as I have an update.
Thanks,
Aaron
As far as I know, that is the only way to use the Java API. However, I will reach out to my engineering team to see if they know of a way to run the API through the command line and check back in with you as soon as I have an update.
Thanks,
Aaron
- Thu Feb 09, 2017 10:19 am
- Forum: ScientiaMobile WURFL API Support
- Topic: npm i nodejs-mod_wurfl fails to install
- Replies: 5
- Views: 32412
Re: npm i nodejs-mod_wurfl fails to install
The Node.js module you will want to use after installing libwurfl v1.8.3 would be Node.js v1.8.3
The package for both libwurfl and Node.js v1.8.3 can be found in your File Manager under the InFuze directory.
The package for both libwurfl and Node.js v1.8.3 can be found in your File Manager under the InFuze directory.
- Wed Feb 08, 2017 6:18 pm
- Forum: ScientiaMobile WURFL API Support
- Topic: npm i nodejs-mod_wurfl fails to install
- Replies: 5
- Views: 32412
Re: npm i nodejs-mod_wurfl fails to install
In order to get the package, you will want to begin by logging into your ScientiaMobile account in the homepage, then go to: My Account -> File Management -> Products -> WURFL InFuze The files will be located in there. However, I do see that you are on an older version (v1.6.4), so I have uploaded t...
- Wed Feb 08, 2017 5:05 pm
- Forum: ScientiaMobile WURFL API Support
- Topic: npm i nodejs-mod_wurfl fails to install
- Replies: 5
- Views: 32412
Re: npm i nodejs-mod_wurfl fails to install
Hi David, Thank you for letting us know. We are taking a look into the issue and will check back in with you as soon as we have an update. In the meantime, if you have not already done so, are you able to verify that the libwurfl (C API) prerequisite has been installed (the versions for libwurfl and...
- Mon Feb 06, 2017 10:51 pm
- Forum: ScientiaMobile Licensing
- Topic: Unable to login to repository
- Replies: 1
- Views: 26641
Re: Unable to login to repository
Hi Guy, I can verify that your account is working properly. If it is a password reset that is required, you will want to click the Log In button on the top right corner of the ScientiaMobile homepage, and then forgot password . With regards to your account login, I will PM your username for login. A...
- Tue Jan 24, 2017 3:43 pm
- Forum: WURFL.js
- Topic: wurfl.io/wurfl.js sloooow response times
- Replies: 2
- Views: 30259
Re: wurfl.io/wurfl.js sloooow response times
Hi niklasu,
Thank you for letting us know. We've completed some maintenance and your service should be back to normal now. Again, thank you for the heads up and please do not hesitate to let us know if you are having any further issues.
Thanks,
Aaron
Thank you for letting us know. We've completed some maintenance and your service should be back to normal now. Again, thank you for the heads up and please do not hesitate to let us know if you are having any further issues.
Thanks,
Aaron
- Mon Jan 23, 2017 11:51 am
- Forum: Device Detection Issues
- Topic: iPhone Model Detection
- Replies: 2
- Views: 32414
Re: iPhone Model Detection
Hi Doug,
I noticed you were using WURFL.js. Are you able to provide some sample user agents? We will look into the issue and check back in as soon as possible.
Also, for future reference, please feel free to email support@scientiamobile.com and a ticket will be created for you.
Thanks,
Aaron
I noticed you were using WURFL.js. Are you able to provide some sample user agents? We will look into the issue and check back in as soon as possible.
Also, for future reference, please feel free to email support@scientiamobile.com and a ticket will be created for you.
Thanks,
Aaron
- Tue Jan 17, 2017 3:22 pm
- Forum: PHP API
- Topic: wurfl-updater fatal error: allowed memory size exhausted
- Replies: 3
- Views: 31614
Re: wurfl-updater fatal error: allowed memory size exhausted
Hi Chris, Thanks for reaching out to us. Are you able check your php.ini file to see what the memory_limit is set at? The default memory_limit for PHP is set at 128 M and the error message indicates you have exceeded your set limit. Once you have accessed the php.ini file, try increasing the memory_...