Search found 294 matches

by sm_support2
Fri Aug 23, 2013 2:12 pm
Forum: Device Detection Issues
Topic: HTTP User Agent Vs WUFURL
Replies: 1
Views: 5840

Re: HTTP User Agent Vs WUFURL

A script may be good enough for your needs. In that case you don't need WURFL, just like you don't need a car when a bike will do. We could tell you that there are cases where a script will fail to detect a tablet or mobile device, yet if you run a small website, accounting for those cases may not b...
by sm_support2
Fri Aug 23, 2013 8:43 am
Forum: Device Detection Issues
Topic: Java Api don't detect some devices
Replies: 1
Views: 6962

Re: Java Api don't detect some devices

Hello Zagruzka, as far as recognition of the device with UAProf goes, you will need to wait until API 2.0 for the feature. As far as the Opera Mini header is concerned, API 2.0 will help there, but the good news is that, already today, with a small change in the code you can have the Java API detect...
by sm_support2
Fri Aug 16, 2013 4:04 am
Forum: .NET API
Topic: KeyNotFoundException in EnsureUserAgent
Replies: 6
Views: 38588

Re: KeyNotFoundException in EnsureUserAgent

Hi there,

Can you tell us more about what user-agent is causing this exception? we are curious to reproduce this. Thanks
by sm_support2
Wed Aug 07, 2013 2:24 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: device_os, device_os_version, browser, browser version
Replies: 3
Views: 8730

Re: device_os, device_os_version, browser, browser version

Bumping this thread to ask when your API v 1.5 is coming out. In all openness, because of crossed holidays and the fact that we want to have all hands on deck when a new API is launched for all the different platforms, the plan is to release in the beginning of September. Having said this, commerci...
by sm_support2
Tue Jul 30, 2013 3:58 pm
Forum: Device Detection Issues
Topic: Uniquely differentiate devices?
Replies: 1
Views: 6127

Re: Uniquely differentiate devices?

I am not sure I understand what you are asking for, unless you are asking for cookies, i.e. you look up device capabilities for each device once, and you make sure that the same information is piggybacked on top of cookies the next time a request from the same device comes in. Another possibility is...
by sm_support2
Mon Jul 29, 2013 9:03 am
Forum: Feature Requests
Topic: IMEI number Detect
Replies: 4
Views: 40928

Re: IMEI number Detect

Hi Raja, someone from our team will ping you offline to better understand your requirement

Thanks
by sm_support2
Fri Jul 26, 2013 3:32 pm
Forum: Java API
Topic: WURFL Cloud HTTP that only contains the user-agent string
Replies: 5
Views: 40251

Re: WURFL Cloud HTTP that only contains the user-agent strin

jimoguns wrote:Thanks.
how much does it cost? I mean if I want to setup the automatically update of the WURFL file.
We respectfully suggest that you access our FAQ at http://www.scientiamobile.com/support

You will find plenty of information there. Thank you
by sm_support2
Fri Jul 26, 2013 9:52 am
Forum: Java API
Topic: WURFL Cloud HTTP that only contains the user-agent string
Replies: 5
Views: 40251

Re: WURFL Cloud HTTP that only contains the user-agent strin

There are two potential disadvantages of WURFL OnSite over the WURFL Cloud: - Updates. The Cloud is automatically updated without any action required at least once per week. OnSite requires that you or your team updates the wurfl.xml regularly (paying customers can set this up automatically. Communi...
by sm_support2
Tue Jul 23, 2013 6:00 am
Forum: PHP API
Topic: Installation OK but testing gives a error
Replies: 11
Views: 52815

Re: Installation OK but testing gives a error

I suggest that you remove the file and any references to it and try again. Thanks
by sm_support2
Tue Jul 23, 2013 5:31 am
Forum: PHP API
Topic: Installation OK but testing gives a error
Replies: 11
Views: 52815

Re: Installation OK but testing gives a error

What does the custom web patch contain? I have a sneaking suspicion that the problem may be there. For the record, we removed the web patch a long time back (the info in it was consolidated within the big WURFL and newer versions of the API, so the API is no)w fully able to detect desktop web browse...
by sm_support2
Mon Jul 22, 2013 10:03 am
Forum: General API Questions
Topic: Automatically updating commercial WURFL file
Replies: 9
Views: 76879

Re: Automatically updating commercial WURFL file

Alex, we have uploaded the license to the account you indicated. We are happy to hear that the problem is solved and you can now access your customer vault successfully.

Thank you.
by sm_support2
Thu Jul 18, 2013 4:40 am
Forum: WURFL XML Structure
Topic: User Agent from the device
Replies: 1
Views: 34364

Re: User Agent from the device

Can you send us (wurfldb @ scientiamobile) a sample of the user-agents you would like to WURFL to match?

we will happily take a look at it

Thanks
by sm_support2
Wed Jul 17, 2013 9:26 am
Forum: Device Detection Issues
Topic: not getting all capabilities (1.4.4.0)
Replies: 4
Views: 8505

Re: not getting all capabilities (1.4.4.0)

Hello,

I think you have some extra whitespaces in the names of the capabilities...
by sm_support2
Fri Jul 05, 2013 10:55 am
Forum: .NET API
Topic: Updated my capabilities
Replies: 7
Views: 40672

Re: Updated my capabilities

Hi there,

is it the .NET API or the .NET Cloud Client you are referring to?

thanks
by sm_support2
Thu Jul 04, 2013 2:59 am
Forum: Java API
Topic: Determine smart phone
Replies: 2
Views: 33843

Re: Determine smart phone

Hi George, API 1.5 will introduce this as a standard feature. At any rate, you can always create your own definition of smartphone based on your own unique requirements or use the one in 1.4. This thread will also provide interesting reading: http://www.scientiamobile.com/forum/viewtopic.php?f=12&t=...
by sm_support2
Tue Jul 02, 2013 8:28 am
Forum: WURFL XML Structure
Topic: Not able to get device information from WURFLManager
Replies: 10
Views: 154154

Re: Not able to get device information from WURFLManager

is there any error message, log or stack trace you can post?

thanks
by sm_support2
Wed Jun 26, 2013 7:44 am
Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
Topic: Do WURFL lookup only for requests for a particular file type
Replies: 1
Views: 33385

Re: Do WURFL lookup only for requests for a particular file

Which particular InFuze product are you referring too? The Varnish-Cache module can definitely do this. About Apache and NGinx, this is a feature we may be intrducing in the future if enough customers report this as an issue. Sharing the Apache code with a licensee is a possibility if this helps the...
by sm_support2
Thu Jun 13, 2013 11:08 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: Cisco F5 integration
Replies: 6
Views: 10947

Re: Cisco F5 integration

Thanks for your response.. A bit confused because as far as I know we've bought a premier license for WURFL cloud, not any of the standalone client licenses. Does the WURFL cloud premier license include access to the standalone clients? Yes, Cloud users can integrate the Cloud Client code relativel...
by sm_support2
Fri Jun 07, 2013 7:43 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: Strategy for differentiating tablet from phone?
Replies: 4
Views: 9927

Re: Strategy for differentiating tablet from phone?

In addition to Steve's answer, I am not sure about the assumption that "has_cellular_radio=true" implies that the device is not a a tablet. There are several counter-examples to this, which include early iPads and early Kindles too. As far as the definition of smartphone goes, that's a definition th...
by sm_support2
Tue Jun 04, 2013 12:50 pm
Forum: General API Questions
Topic: WURFL as part of Hadoop environment
Replies: 1
Views: 37262

Re: WURFL as part of Hadoop environment

We cannot point to any example, but we really don't see any complexity in this. You may want to install an instance of the WURFL API on each node. The only complexity might come from the fact that, for each node, you only want to instantiate the WURFL API once, but that obstacle can be easily overco...