Search found 243 matches

by aaronp
Wed Jan 13, 2016 3:03 pm
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

John,

Are you able to upload the patch files and wurfl.xml files to your Customer Vault (My Account -> File Management)? Once you have uploaded the files, an email notification will be sent to you confirming the upload.

Thanks,
Aaron
by aaronp
Wed Jan 13, 2016 11:35 am
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

John,

Are you able to send us a Visual Studio project with your code inside along with all patch files and the wurfl.xml you are using? Also have you tried version 1.6.4.1, our latest release?

Aaron
by aaronp
Wed Jan 13, 2016 11:10 am
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

John,

Your code has been handed off to our engineers for analysis. I will get back to you as soon as I get an update.

Thanks,

Aaron
by aaronp
Tue Jan 12, 2016 10:54 am
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

John,

Our engineering team would like to know how you are using the API and if you could send some test code you are using that replicates the issue.

Aaron
by aaronp
Tue Jan 12, 2016 10:35 am
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

Hi John,

Thank you for the information, I will relay it to our engineering team and get back to you as soon as I get an update.

Let me know if you have any other questions or concerns.

Aaron
by aaronp
Mon Jan 11, 2016 11:38 am
Forum: Device Information
Topic: Add Samsung Convoy (SM-B690V) to WURFL Cloud
Replies: 4
Views: 32660

Re: Add Samsung Convoy (SM-B690V) to WURFL Cloud

Hi,

Just wanted to give you a heads up that we have updated cloud services and UA Opera/9.80 (BREW; Opera Mini/6.0.0/27.2402; U; en) Presto/2.8.119 240X320 Samsung SM-B690V now reflects screen resolution as 240x320.

Aaron
by aaronp
Mon Jan 11, 2016 10:22 am
Forum: .NET API
Topic: OutOfMemoryException thrown on initialize WurflContainer
Replies: 16
Views: 51182

Re: OutOfMemoryException thrown on initialize WurflContainer

What API version are you currently using? Also, how much memory is being consumed prior to the exception error?
by aaronp
Fri Jan 08, 2016 4:12 pm
Forum: WURFL XML Structure
Topic: Capability not found using demo app
Replies: 5
Views: 38645

Re: Capability not found using demo app

Hi Chris, Apologies for the inconvenience, we will update the mandatory capability list to reflect all the necessary capabilities. For now, could you try clearing your persistence directory and commenting out the capability filter? In order to use the filter, you will need to add all mandatory capab...
by aaronp
Wed Jan 06, 2016 3:45 pm
Forum: Device Information
Topic: Add Samsung Convoy (SM-B690V) to WURFL Cloud
Replies: 4
Views: 32660

Re: Add Samsung Convoy (SM-B690V) to WURFL Cloud

The update will be reflected on Monday.

Let me know if you have any other questions.

Aaron
by aaronp
Tue Jan 05, 2016 5:57 pm
Forum: Device Information
Topic: Add Samsung Convoy (SM-B690V) to WURFL Cloud
Replies: 4
Views: 32660

Re: Add Samsung Convoy (SM-B690V) to WURFL Cloud

Thank you for the notification. The device has been added to our database and will be included in our next release.

Aaron
by aaronp
Fri Dec 25, 2015 1:16 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: bluetooth capability
Replies: 3
Views: 30899

Re: bluetooth capability

Jaroslaw,

We currently do not have an accurate estimation but I will notify you once the feature is available.

Happy Holidays!

Aaron
by aaronp
Wed Dec 23, 2015 10:24 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: bluetooth capability
Replies: 3
Views: 30899

Re: bluetooth capability

Hi Jaroslaw,

We are currently working on Bluetooth capabilities at the moment.

I will update you once we deploy Bluetooth detection.

Aaron
by aaronp
Mon Dec 21, 2015 9:54 am
Forum: Device Detection Issues
Topic: Java API performance issues
Replies: 15
Views: 19180

Re: Java API performance issues

Hi Przemysław, Java 1.6.4.1 has been released and you should have access to download. Also, one of our engineers have notified me that the correct numbers are: double lru cache sixing is UA, deviceid. Good numbers are 100000, 25000 or 60000, 15000 (User Agent cache size, device cache size) wurflEngi...
by aaronp
Thu Dec 17, 2015 11:44 am
Forum: Device Detection Issues
Topic: Java API performance issues
Replies: 15
Views: 19180

Re: Java API performance issues

Przemysław,

Java 1.6.4.1 for both OnSite/InFuze will be available by tomorrow, if not today, in your file manager.

Aaron
by aaronp
Thu Dec 17, 2015 11:22 am
Forum: General API Questions
Topic: Automatically updating commercial WURFL file
Replies: 9
Views: 76312

Re: Automatically updating commercial WURFL file

Julian, To answer your questions, 1) Commercial users will be able to download the API through their 'FileX - File Manager' page (located in the customer vault). 2) A notification will be sent through email for any updates to the API. If you have any further questions of concerns, please let me know...
by aaronp
Tue Dec 15, 2015 12:05 pm
Forum: Scala API
Topic: MatchType on Scala API
Replies: 4
Views: 45562

Re: MatchType on Scala API

Confirmed; the bug causing a return of MatchType.exact only has been fixed in 1.6.4.0.
by aaronp
Tue Dec 15, 2015 11:44 am
Forum: Device Detection Issues
Topic: Java API performance issues
Replies: 15
Views: 19180

Re: Java API performance issues

Przemysław,

I would suggest using a cache; preferably the double LRU cache driver (10,000/25,000) for best performance.

Also, we will be making several improvements in our next API release.

Aaron
by aaronp
Mon Dec 14, 2015 11:16 am
Forum: Device Detection Issues
Topic: Java API performance issues
Replies: 15
Views: 19180

Re: Java API performance issues

Przemysław,

Are you able to send us a code sample of how you are configuring your `WURFLEngine` object?

Thanks,

Aaron
by aaronp
Fri Dec 11, 2015 10:41 am
Forum: Device Detection Issues
Topic: Java API performance issues
Replies: 15
Views: 19180

Re: Java API performance issues

Przemysław,

Thanks for the heads up. We are currently in the process of replicating this issue.

Are you able to provide us with more details on the Java environment you are testing in and how you are profiling your tests? Also, will you be able to provide us with a code sample?

Aaron
by aaronp
Thu Dec 10, 2015 4:57 pm
Forum: Device Information
Topic: error on requesting browser id capability
Replies: 1
Views: 26982

Re: error on requesting browser id capability

Victor, The capability 'browser_id' has been deprecated in favor of 'advertised_browser' and 'advertised_browser_version' capabilities. We will be removing the 'browser_id' capability from the WURFL cloud capability list as soon as possible. Apologies for the inconvenience. Please let me know if you...