Search found 161 matches

by sriram
Thu Nov 14, 2013 11:03 am
Forum: Miscellaneous
Topic: Latest WURFL.XML file
Replies: 9
Views: 48941

Re: Latest WURFL.XML file

Hi Dan,

Awesome! Do let us know if you have any additional questions.

Cheers!
by sriram
Thu Nov 14, 2013 9:28 am
Forum: Miscellaneous
Topic: Latest WURFL.XML file
Replies: 9
Views: 48941

Re: Latest WURFL.XML file

Hi Dan,

The WURFL API type you are looking for is the DBAPI aka Tera-WURFL. You can go ahead and delete the PHP API. To re-iterate, this is the WURFL API you need.

Cheers!
by sriram
Wed Nov 13, 2013 1:52 pm
Forum: Miscellaneous
Topic: Latest WURFL.XML file
Replies: 9
Views: 48941

Re: Latest WURFL.XML file

Hi Dan, WURFL does detect both the Samsung Galaxy S4 from Verizon and the HTC One perfectly. Let me ask you a few questions so that we can figure out what's going on. The newest publicly version of the WURFL.xml file was released in October 2013, so you are definitely running an old WURFL.xml file a...
by sriram
Fri Nov 08, 2013 11:51 am
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 23628

Re: Not picking up Nexus 5 as a device etc...

Hi Chris,

No issues. We will definitely let you know when it's updated.

Cheers!
by sriram
Fri Nov 08, 2013 11:40 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: advertised_browser lookup error
Replies: 3
Views: 7118

Re: advertised_browser lookup error

Hi,

Thank you for the information. Our support team is looking into this and we will keep you updated on this issue.

Thanks again and cheers!
by sriram
Fri Nov 08, 2013 11:38 am
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 23628

Re: Not picking up Nexus 5 as a device etc...

Hi Chris, To add to our reply above, we added the Nexus 5 user-agent last week and should have come out in the last weekend's WURFL.xml release. If you are a customer, please make sure you are on the latest WURFL.xml snapshot available for your account . This device should also be detected on the WU...
by sriram
Mon Nov 04, 2013 4:41 pm
Forum: Device Detection Issues
Topic: unrecognized devices
Replies: 4
Views: 10666

Re: unrecognized devices

Hi, The UAs you've posted seem to have been modified by some tool, prepending the device's brand name and model name to the UA. So the UAs from your post are in the form of Brand_Name Model_Name<tab><>UA. Here's an example of this discrepancy: UA from your post: Samsung S390 SAMSUNG-SGH-S390G[TF3597...
by sriram
Tue Oct 29, 2013 12:50 pm
Forum: Device Information
Topic: IE11
Replies: 5
Views: 9106

Re: IE11

Yes, that is correct. We introduced the logic for MSIE 11 detection with the WURFL API v1.5. Glad everything's worked out fine.

Cheers!
by sriram
Tue Oct 29, 2013 11:21 am
Forum: Device Information
Topic: IE11
Replies: 5
Views: 9106

Re: IE11

Awesome! Do let us know if we can assist you in anyway.

Cheers!
by sriram
Tue Oct 29, 2013 11:01 am
Forum: Device Information
Topic: IE11
Replies: 5
Views: 9106

Re: IE11

Hi,

The WURFL API already supports and detects MSIE 11 User-Agents. You can verify that by visiting here and here.

These results don't show up on the tools.scientiamobile.com website, since it is running the WURFL API in high-performance mode.

Cheers!
by sriram
Mon Oct 28, 2013 11:36 am
Forum: Device Detection Issues
Topic: iPhone with wrong browser recognition
Replies: 1
Views: 6221

Re: iPhone with wrong browser recognition

Hi Hannes,

We've recently released a newer version of the WURFl API (v1.5). Please upgrade to the newest release available and this mis-detection should go away.

Thanks and cheers!
by sriram
Thu Oct 24, 2013 10:37 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: WURFL Cloud API call for User Agent
Replies: 1
Views: 6116

Re: WURFL Cloud API call for User Agent

Hi tntwurfl, You are correct in assuming that the "getDeviceForRequest(uagent)" method that you use in the Standalone WURFL Java API does not exist in the WURFL Cloud Java API. However, one way of getting around this is to craft a mock HTTP request with the User-Agent you want to resolve and pass it...
by sriram
Thu Oct 17, 2013 12:12 pm
Forum: Device Detection Issues
Topic: Cannot detect details from some browsers
Replies: 5
Views: 12184

Re: Cannot detect details from some browsers

Hi,

The WURFL API 1.5 is available for download here.

Cheers!
by sriram
Mon Oct 14, 2013 10:40 am
Forum: Device Detection Issues
Topic: UCWeb browser query
Replies: 11
Views: 15498

Re: UCWeb browser query

Hi Chris,

Will do.

This issue only affects the WURFL Cloud. If you use our standalone WURFL API V1.5 or newer, you will not experience this issue.

Cheers!
by sriram
Mon Oct 14, 2013 9:50 am
Forum: Device Detection Issues
Topic: UCWeb browser query
Replies: 11
Views: 15498

Re: UCWeb browser query

Hi Chris,

We have identified the issue and we are working on an update to the WURFL Cloud to fix it. Thanks for the heads-up!

Cheers!
by sriram
Mon Oct 14, 2013 8:11 am
Forum: Device Detection Issues
Topic: UCWeb browser query
Replies: 11
Views: 15498

Re: UCWeb browser query

Hi Chris,

We will look into this issue. Could you also tell us what the fields stand for?

Code: Select all

115	UCWeb	Mozilla/5.0 (Linux; U; Android 4.2.1; en-us; Galaxy Nexus Build/JOP40D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30	Galaxy Nexus 9	Android	4.2
Cheers!
by sriram
Wed Oct 09, 2013 12:16 pm
Forum: Device Detection Issues
Topic: Not getting mobile_browser_version back from cloud services
Replies: 8
Views: 12015

Re: Not getting mobile_browser_version back from cloud servi

Hi Chris, OK - so switched back to the cloud and it is displaying the mobile versions for IOS and Windows and BlackBerry. So I am officially going mad :oops: Glad to see that the issue has been resolved. Not sure why you do not just send back what is there to be uniform across all devices and if And...
by sriram
Wed Oct 09, 2013 12:06 pm
Forum: Device Detection Issues
Topic: Not getting mobile_browser_version back from cloud services
Replies: 8
Views: 12015

Re: Not getting mobile_browser_version back from cloud servi

Hi Chris, In that case, the issue is probably because of the reasons I mentioned in my post above. Could you please run these User-Agents on your end and let me know if you see the "mobile_browser_version" capability's results for them? Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; en) AppleWebKit/53...
by sriram
Wed Oct 09, 2013 11:54 am
Forum: Device Detection Issues
Topic: Not getting mobile_browser_version back from cloud services
Replies: 8
Views: 12015

Re: Not getting mobile_browser_version back from cloud servi

Hi Chris, Do you have a sample User-Agent set that will produce the result you see? FYI, not all device IDs will have the "mobile_browser_version" capability populated. A notable example is Android User-Agents where the stock browser app is typically updated via OS updates and "mobile_browser_versio...
by sriram
Tue Oct 08, 2013 12:12 pm
Forum: Device Information
Topic: LG Optimus Zone
Replies: 7
Views: 12970

Re: LG Optimus Zone

Hi Chris,

Thanks for the detailed information. The issue was that the marketing name of this device wasn't populated in WURFL and hence was not displayed. I have corrected the issue and you should see the marketing name begin to appear when the WURFL Cloud data is next refreshed.

Thanks and cheers,