Search found 161 matches

by sriram
Tue Apr 22, 2014 8:29 am
Forum: Device Detection Issues
Topic: Getting generic_android on android 4.4 tablet device
Replies: 1
Views: 6517

Re: Getting generic_android on android 4.4 tablet device

Hi Roey, The issue is two fold. Android 4.4 was never shipped to the Samsung Galaxy Nexus, as you can see here (the standard Galaxy Nexus' codename is maguro). As you mentioned the device is probably running a ROM with Android 4.4, which is why a positive detection was not made. We will add this Use...
by sriram
Thu Feb 27, 2014 1:35 pm
Forum: Device Detection Issues
Topic: Browser detection for IE
Replies: 4
Views: 9465

Re: Browser detection for IE

Hi Pravesh,

The WURFL API 1.5.1 has been released!

Cheers!
by sriram
Tue Feb 25, 2014 9:30 am
Forum: Feature Requests
Topic: not decting charset utf-8 for all mobile
Replies: 3
Views: 33122

Re: not decting charset utf-8 for all mobile

Hi Ashish, WURFL will tell you (via the xhtml_preferred_charset capability) if a specific device supports UTF-8 encoding. However, we do not currently have a capability to check if a device supports a specific UTF-8 script(like Hebrew or Indic) or not. However, we are constantly on the lookout for n...
by sriram
Wed Feb 19, 2014 9:24 am
Forum: Device Information
Topic: Samsung Galaxy Legend™ (Verizon), SCH-I200PP
Replies: 1
Views: 9844

Re: Samsung Galaxy Legend™ (Verizon), SCH-I200PP

Hi,

Thanks for the heads-up! The device has been added to WURFL and should be available in the next WURFL.xml weekly snapshot onwards.

Cheers!
by sriram
Wed Feb 19, 2014 9:16 am
Forum: Device Detection Issues
Topic: Issue with detecting LG Smart TV
Replies: 1
Views: 5987

Re: Issue with detecting LG Smart TV

Hi there! Can you provide us with the User-Agent string for this device so we can look into this issue?

Cheers!
by sriram
Wed Feb 05, 2014 10:59 am
Forum: Device Information
Topic: Asus TF700 updated UA on Android 4.2.1
Replies: 1
Views: 6219

Re: Asus TF700 updated UA on Android 4.2.1

Hi Maurizio,

The User-Agent has been added and should be in the next WURFL.xml snapshot onwards.

Cheers!
by sriram
Wed Feb 05, 2014 9:21 am
Forum: Device Detection Issues
Topic: device detection from android app
Replies: 1
Views: 7260

Re: device detection from android app

Hi Charis,

The recently introduced "is_app" virtual capability is what you are looking for.

Cheers!
by sriram
Wed Feb 05, 2014 9:19 am
Forum: Device Information
Topic: Samsung SM-T212
Replies: 1
Views: 6856

Re: Samsung SM-T212

Hi Maurizio,

The device has been added and will be present in the next WURFL.xml snapshot onwards.

Cheers!
by sriram
Thu Jan 16, 2014 10:25 am
Forum: Feature Requests
Topic: not decting charset utf-8 for all mobile
Replies: 3
Views: 33122

Re: not decting charset utf-8 for all mobile

Hi Ashish, A browser's support for UTF-8 encoding does not automatically mean that the browser supports all UTF charsets. We quickly ran a test with a Lumia 800 that we had laying around. It did successfully display most UTF-8 encoded charsets like Hebrew, Arabic and Cyrillic, it did fail to render ...
by sriram
Thu Jan 16, 2014 9:59 am
Forum: Device Detection Issues
Topic: Browser detection for IE
Replies: 4
Views: 9465

Re: Browser detection for IE

Hi Pravesh, I think I was a bit unclear in my previous post. All WURFL APIs v1.5 onwards support MSIE 11 detection with the standard capabilities(mobile_browser, mobile_browser_version etc.) as you can see here . Although the capability name does say "mobile", it will work for desktop browsers as we...
by sriram
Thu Jan 16, 2014 9:47 am
Forum: Device Information
Topic: Can you replace currently detected devices
Replies: 1
Views: 4692

Re: Can you replace currently detected devices

Hi there,

It looks like the UAs are taken from the device emulator in the Android SDK, rather than the device itself. For reference, the Nexus One's UA looks like this and the Xoom's UA like this.

Cheers and thanks,
by sriram
Wed Jan 15, 2014 4:03 pm
Forum: Device Detection Issues
Topic: Browser detection for IE
Replies: 4
Views: 9465

Re: Browser detection for IE

Hi Pravesh,

We've added support for MSIE 11 related virtual capabilities in the next WURFL API update (v1.5.1). Please stay tuned for news about the release of the v1.5.1 update.

Thanks and cheers!
by sriram
Tue Jan 14, 2014 2:56 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 28561

Re: IE 11 not detected correctly

Hi Renato,

The standalone WURFL API v1.5.1 is slated to be released early next month. We will then roll the API update to the WURFL Cloud. We will definitely keep you in the loop regarding this.

Thanks and cheers!
by sriram
Thu Dec 19, 2013 10:06 am
Forum: Device Detection Issues
Topic: Smart TV and Smartphone Device Detection
Replies: 6
Views: 11687

Re: Smart TV and Smartphone Device Detection

Hi Gaurav, We do send out a quarterly newsletter to everyone with a Scientiamobile.com account, which contains information about new WURFL API releases, along with other updates. Our most recent newsletter was sent out on December 12 2013. If you did not receive that, please email us at cr (at) scie...
by sriram
Wed Dec 18, 2013 2:49 pm
Forum: Device Detection Issues
Topic: Smart TV and Smartphone Device Detection
Replies: 6
Views: 11687

Re: Smart TV and Smartphone Device Detection

Hi Gaurav,

The WURFL API v1.4.2 is more than a year old. Please use a newer version of the WURFL API for optimal detection. Here is a link to the WURFL Java API v1.5.0.1.

Thanks and cheers!
by sriram
Wed Dec 18, 2013 9:55 am
Forum: Device Information
Topic: Not detecting this properly
Replies: 12
Views: 17618

Re: Not detecting this properly

Awesome! Thank you for using WURFL. Now that you are a licensed customer, you should also be able to access our enterprise support system . This system will link your account information to your question so that our support personnel have access to all the relevant information to answer your questio...
by sriram
Wed Dec 18, 2013 9:16 am
Forum: Device Information
Topic: Not detecting this properly
Replies: 12
Views: 17618

Re: Not detecting this properly

Hi Chris,

Virtual capabilities are retrieved by "getVirtualCapability" and not via "getCapability". Here's the documentation for that method in the WURFL PHP API.

Cheers!
by sriram
Mon Dec 16, 2013 2:41 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 28561

Re: IE 11 not detected correctly

Hi, Has this been pushed to the cloud? Not yet. We will keep you updated, as promised, when the WURFL Cloud is updated. I got a newsletter about new Virtual Capabilities in API 1.5 and thought the IE11 fix was rolled out on the cloud too. We made a blogpost a while ago about the Virtual Capabilities...
by sriram
Mon Dec 16, 2013 10:45 am
Forum: Java API
Topic: Enumerate possible values of virtual capabilities
Replies: 1
Views: 30634

Re: Enumerate possible values of virtual capabilities

Hi there,

The advertised_* capabilities are virtual capabilities and they are not linked to the WURFL.xml snapshots. They are instead computed by the WURFL API on the fly and as such are not enumerable like the standard capabilities are.

Cheers!
by sriram
Tue Dec 10, 2013 6:35 pm
Forum: Device Detection Issues
Topic: Smart TV and Smartphone Device Detection
Replies: 6
Views: 11687

Re: Smart TV and Smartphone Device Detection

Hi Gaurav,

Thank you for your post. To help us look into this issue and replicate it on our end, what language and version of the WURFL API are you on and what date of the wurfl.xml file is it using?

Cheers!