Search found 294 matches

by sm_support2
Mon Jun 03, 2013 12:36 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: API returns different result from test query on website
Replies: 5
Views: 35746

Re: API returns different result from test query on website

My previous post seems to have disappeared for me, but it seems you're right. When I input the UA string directly into the hash I'm sending the Cloud returns the correct result. However when I take the input from a parameter in the browser, it fails, even though it's being escaped correctly. Needle...
by sm_support2
Mon Jun 03, 2013 10:39 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: API returns different result from test query on website
Replies: 5
Views: 35746

Re: API returns different result from test query on website

Would it be possible to see your code? Are you sure that the UA string isn't being modified in any way?

thanks
by sm_support2
Mon May 27, 2013 9:22 am
Forum: Miscellaneous
Topic: Explicit device list with realtime streaming features
Replies: 4
Views: 38874

Re: Explicit device list with realtime streaming features

Hi there, can you expand a bit on what you mean by 'real time streaming''? most modern (and also less modern) devices support streaming in one way or another through a variety of protocols (RTSP, HLS,...) and there are WURFL properties for that (look at the 'streaming' group capabilities for example...
by sm_support2
Tue May 21, 2013 12:18 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Why do I have connection error with a premium account?
Replies: 8
Views: 17104

Re: Why do I have connection error with a premium account?

Hi there, someone from our team will reach out to you to get to the end of this, Thanks
by sm_support2
Thu May 09, 2013 5:13 pm
Forum: Device Information
Topic: Matching Voxtel_BD40
Replies: 5
Views: 11441

Re: Matching Voxtel_BD40

Would it make sense for us to model it as a generic mobile device? should we assume it's a smartphone of some kind?
by sm_support2
Thu May 09, 2013 4:28 pm
Forum: Device Information
Topic: Matching Voxtel_BD40
Replies: 5
Views: 11441

Re: Matching Voxtel_BD40

Normally, URLs are not used as user-agents. The fact that this has happened in a couple of cases is confusing WURFL. Can you tell us what comes with this user-agent? Anyway, a quick fix is probably adding the UA in a patch file. We might add it to the big WURFL too if you tell us more about the natu...
by sm_support2
Thu May 09, 2013 8:26 am
Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
Topic: Lighttpd module
Replies: 3
Views: 38662

Re: Lighttpd module

I want to buy Lighttpd Infuze licence but i am not sure do you have lighttp module? Hi, we have evaluated the possibility to create a WURFL module for lighttpd and determined that it is not too hard. If you are still interested, can you please get in contact with us through our license inquire page...
by sm_support2
Fri May 03, 2013 10:10 am
Forum: Device Detection Issues
Topic: IE10 detection issue -> mobile device
Replies: 6
Views: 13116

Re: IE10 detection issue -> mobile device

what's wrong with the Cloud?
by sm_support2
Thu May 02, 2013 8:21 am
Forum: Device Detection Issues
Topic: IE10 detection issue -> mobile device
Replies: 6
Views: 13116

Re: IE10 detection issue -> mobile device

Latest update offered commercially behaves correctly:

http://tinyurl.com/chfwsg7

We may release a public snapshot at some point and that snapshot may or may not resolve this issue.

btw, have you considered our Cloud offering?

Thanks
by sm_support2
Tue Apr 30, 2013 11:08 am
Forum: WURFL XML Structure
Topic: file_get_contents():failed to open stream
Replies: 2
Views: 37222

Re: file_get_contents():failed to open stream

Claire, we are not sure what the guys at thesedays.com are doing nor do we understand the legitimacy of the service they have set up with our software. One thing is for sure, while they are using Tera-WURFL, it is not a service that we are managing. If you are interested in using WURFL in the Cloud,...
by sm_support2
Fri Apr 26, 2013 3:42 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: How to correctly identify unrecognized useragent
Replies: 4
Views: 9092

Re: How to correctly identify unrecognized useragent

Hi, Thanks for your answer ... it is more about how to auto detect this situation. If our service is running realtime and someone accesses our website with a new device that has an unknown useragent ... I would rather have our system identify the device as unknown than falsely categorize it based o...
by sm_support2
Wed Apr 10, 2013 7:01 am
Forum: Miscellaneous
Topic: showing me error when i test my api key
Replies: 1
Views: 37249

Re: showing me error when i test my api key

Did you select 'max_image_width' in the Cloud Control Panel?

Thanks
by sm_support2
Tue Apr 09, 2013 8:37 am
Forum: Feature Requests
Topic: Display Pixel Per Inch
Replies: 3
Views: 38260

Re: Display Pixel Per Inch

We would like to first introduce it in the Cloud. We are not able to provide a definitive date just yet. Aiming for sometime in Q3

Thanks
by sm_support2
Tue Apr 09, 2013 8:00 am
Forum: Feature Requests
Topic: Display Pixel Per Inch
Replies: 3
Views: 38260

Re: Display Pixel Per Inch

it's in the roadmap. We will provide classes of density. Thanks
by sm_support2
Thu Mar 28, 2013 8:51 am
Forum: General API Questions
Topic: Automatically updating commercial WURFL file
Replies: 9
Views: 77451

Re: Automatically updating commercial WURFL file

How do users that do not hold a commercial licence get access to an updated WURFL file? They can use our Cloud solution http://www.scientiamobile.com/cloud If you are talking about the wurfl.xml for OnSIte/Standalone API installation, the answer is they are not allowed to . This is a feature we res...
by sm_support2
Tue Mar 19, 2013 5:27 pm
Forum: Device Detection Issues
Topic: Need some help with my script
Replies: 4
Views: 10820

Re: Need some help with my script

is_tablet and ux_full_desktop are also your friends. Pretty much all tablets have double orientation, so telling actual width out of HTTP inspection is impossible. Responsive Web Design, with Server-Side optimization may be an option you want to explore for Desktop+Tablet: http://www.scientiamobile....
by sm_support2
Mon Mar 18, 2013 7:30 am
Forum: ScientiaMobile Licensing
Topic: Licensing and the XML file
Replies: 3
Views: 42329

Re: Licensing and the XML file

The proper way to do this for your project is to include the AGPL API, while making it absolutely clear in the README file that one of the components (WURFL) comes with the AGPL v3 license and users of the plugin are legally required to open source the complete code base of their full application. F...
by sm_support2
Sun Mar 17, 2013 7:23 pm
Forum: ScientiaMobile Licensing
Topic: Licensing and the XML file
Replies: 3
Views: 42329

Re: Licensing and the XML file

The public WURFL XML snapshot can be used legally with our AGPL API. And it is correct to say that GPL v3 and AGPL v3 are compatible. What may not be so clear is that those who use the plugin are also binding themselves to AGPL, so we can legally demand that they open-source their complete code base...
by sm_support2
Mon Mar 11, 2013 11:25 am
Forum: Varnish Cache, Apache, NGINX Modules and WURFL C++ API
Topic: Patch File
Replies: 1
Views: 33414

Re: Patch File

Structure seems right. We will contact you offline and ask to send the patch to see if we can reproduce the issue

thanks
by sm_support2
Fri Feb 15, 2013 10:06 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: Newbie - how do I detect opera mini?
Replies: 3
Views: 10535

Re: Newbie - how do I detect opera mini?

exactly. Thanks