Search found 240 matches

by aaronp
Tue Jul 03, 2018 8:11 am
Forum: Device Information
Topic: add ASUS ZenFone 5 series to the database
Replies: 3
Views: 28361

Re: add ASUS ZenFone 5 series to the database

Hi June, I've spoken with my mobile data team and it seems they will need a user agent string for each device to be added. In order to ease the process, you can send us the user agent by accessing the following link with each individual device you'd like to be added: https://db.scientiamobile.com/h ...
by aaronp
Mon Jul 02, 2018 12:01 pm
Forum: Device Detection Issues
Topic: Pixel 2 UA
Replies: 1
Views: 22254

Re: Pixel 2 UA

Hi, Thanks for letting us know. The provided user agent has already been added to our database and the change is reflected in the latest WURFL.xml update (https://tools.scientiamobile.com/?user-agent-string=Mozilla%2F5.0+%28Linux%3B+Android+9%3B+Pixel+2+XL+Build%2FPPP3.180510.008%29+AppleWebKit%2F53...
by aaronp
Tue Jun 26, 2018 12:47 pm
Forum: Device Information
Topic: add ASUS ZenFone 5 series to the database
Replies: 3
Views: 28361

Re: add ASUS ZenFone 5 series to the database

Hi June, Thanks for the information. Are you able to provide us with the user agent strings for each device? It will help, not only to speed up the process, but to avoid any confusion as factors such as the device OS, geographic variance, or browser, on the same model, can have different user agents...
by aaronp
Tue Jun 12, 2018 4:06 pm
Forum: WURFL.js
Topic: How is "Robot" form_factor detected?
Replies: 1
Views: 23640

Re: How is "Robot" form_factor detected?

Hi, After looking through the provided AOLBuild user agents, we can confirm that they are indeed bots and are properly being detected. In addition to analyzing the user agent string structure for the presence of certain keywords, we analyze the whole header request which is why you are not able to r...
by aaronp
Mon Jun 11, 2018 2:00 pm
Forum: ImageEngine
Topic: Serving CSS/JS assets from CDN
Replies: 1
Views: 77225

Re: Serving CSS/JS assets from CDN

Hi, Thanks for reaching out. To answer your question, ImageEngine does not handle CSS/JS and prefixing these file types will throw an error. However, through our Pro plan, this can be resolved (do note that in order to have ImageEngine serve any kind of content from the same account, you will have t...
by aaronp
Mon Jun 04, 2018 3:16 pm
Forum: Device Detection Issues
Topic: Only detecting iOS phone model when using FB app?
Replies: 1
Views: 22304

Re: Only detecting iOS phone model when using FB app?

Hi, Thanks for reaching out. The reason why iOS models are detected through Facebook is because the user agent from the Facebook app, on an Apple device, will return hardware information; whereas it doesn't give any hardware information from any browser. Identifying the underlying hardware for iOS d...
by aaronp
Fri Jun 01, 2018 7:53 am
Forum: Device Information
Topic: Can we only provide device name to judge device information
Replies: 1
Views: 23930

Re: Can we only provide device name to judge device information

Hi, From what I understand, you want to know if it is possible to get a WURFL device by providing the API the `marketing_name`, `model_name`, and `device_name`. In order to get a WURFL device using the API, you will need the user agent or the WURFL ID. If you would like to discuss your use case, and...
by aaronp
Mon May 21, 2018 11:34 am
Forum: Announcements
Topic: Upgrade to API v1.9.4.0
Replies: 0
Views: 42679

Upgrade to API v1.9.4.0

What's new in 1.9.4.0 Breaking for WURFL Java API: This will be the last version to contain support for the legacy package. Please read the following blog post for more information: https://www.scientiamobile.com/page/legacy-package-deprecation-for-wurfl-onsite-api-for-java Added Support for: Upcom...
by aaronp
Wed May 09, 2018 9:57 am
Forum: General API Questions
Topic: Deprecation of SSL3, TLS1.0 and TLS1.1
Replies: 1
Views: 85289

Re: Deprecation of SSL3, TLS1.0 and TLS1.1

Hi, Thanks for reaching out. To answer your question, SSLv3 is no longer offered and we currently do not have plans to deprecate the TLS1.0/TLS1.1 protocols. However, if possible, we do recommend using TLS1.2 Hope this helps. Please feel free to let us know if you have any other questions or concern...
by aaronp
Thu May 03, 2018 10:45 am
Forum: Announcements
Topic: Legacy Package Deprecation for WURFL OnSite API for Java
Replies: 0
Views: 43044

Legacy Package Deprecation for WURFL OnSite API for Java

Our team has been working hard on the upcoming release of the WURFL OnSite API for Java (v1.9.4.0), which will be the last release to contain support for the legacy package name (net.sourceforge.wurfl) and the legacy release package. For more information detailing the package name change, why we’re ...
by aaronp
Sat Apr 21, 2018 8:23 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Detect Android Hardware Nav Buttons or Not
Replies: 1
Views: 19725

Re: Detect Android Hardware Nav Buttons or Not

Hi Quint, Thanks for reaching out. While we do no not have a capability to tell whether or not a device has physical navigation buttons, I have added it to our features request list. There are no guarantees but I will surely let you know should anything change. Feel free to reach out to us at suppor...
by aaronp
Mon Apr 09, 2018 12:50 pm
Forum: Announcements
Topic: Upgrade to API 1.9.3.2
Replies: 0
Views: 40170

Upgrade to API 1.9.3.2

Version 1.9.3.2 - April 9, 2018

- Fixed wurfl_capability_filter reload issues
by aaronp
Wed Mar 28, 2018 2:10 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: change SSL certificate
Replies: 4
Views: 19759

Re: change SSL certificate

Hi Nick, As mentioned by Steve in the separate thread, we are seeing the new SSL certificates in all regions right now (valid Feb 26, 2018 - Oct 3, 2020). Do note that new certificates can take up to 5 minutes to become active in all regions. Let me know if you need any further assistance. Thanks, A...
by aaronp
Wed Mar 28, 2018 12:34 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: change SSL certificate
Replies: 4
Views: 19759

Re: change SSL certificate

Hi Nick,

Thanks for letting us know. I am looking into the issue and will check back in with you as soon as I have an update. In the meantime, please do not hesitate to let me know if you have any other questions or concerns.

Thanks,

Aaron
by aaronp
Mon Mar 26, 2018 4:37 pm
Forum: Announcements
Topic: Upgrade WURFL to API 1.9.3.0
Replies: 0
Views: 39967

Upgrade WURFL to API 1.9.3.0

Changing How We Define Smartphones: In March, we will release our newly updated API (WURFL API 1.9.3.0), please read the blog to learn more about the biggest feature that will accompany the release. New Products WURFL Microservice for Docker: “We needed mobile device detection in a Docker container...
by aaronp
Wed Feb 21, 2018 12:46 pm
Forum: ScientiaMobile WURFL InSight
Topic: IAB/ABC International Spiders & Bots List
Replies: 9
Views: 150777

Re: IAB/ABC International Spiders & Bots List

Hi, I wanted to provide you with an update regarding the "IAB/ABC INTERNATIONAL SPIDERS & BOTS LIST". In short, the answer is no. We derive our logic for detecting bots through our own log analysis. Hope this helps. Feel free to reach out to us directly at support@scientiamobile.com for any question...
by aaronp
Wed Feb 21, 2018 11:53 am
Forum: ScientiaMobile WURFL InSight
Topic: IAB/ABC International Spiders & Bots List
Replies: 9
Views: 150777

Re: IAB/ABC International Spiders & Bots List

Hi, Thank you for reaching out. While I do not have any information about the IAB list being included, I can confirm that the value for is_robot is determined through the data in the WURFL data file as well as heuristics in the WURFL API. Also, do note that a member of our team should be reaching ou...
by aaronp
Mon Feb 19, 2018 1:24 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Use WURFL Output in PHP
Replies: 2
Views: 17588

Re: Use WURFL Output in PHP

Hi Quint, As mentioned in our separate thread, if you'd like to use WURFL inside your PHP script, it seems like WURFL Cloud for PHP would be most optimal for your needs. However, to answer your question, you may reload your page using the following code sample with the resolution_width provided by W...
by aaronp
Wed Feb 07, 2018 11:34 am
Forum: Device Detection Issues
Topic: QQBrowser is not detected
Replies: 1
Views: 18965

Re: QQBrowser is not detected

Hi Vitaly, Thank you for providing the information. My data team is taking a look at the provided user agents for consideration to our database. While I cannot make any guarantees at the moment, If the user agents are validated, they will be added and picked up in a future API release. Let me know i...
by aaronp
Mon Jan 29, 2018 11:01 am
Forum: Miscellaneous
Topic: can't connect to enterprise support
Replies: 1
Views: 73971

Re: can't connect to enterprise support

Hi Osnat, Thanks for letting me know. I have reverted the primary email back and have added the requested CCs. Are you able to try accessing enterprise support once more? Also, do note that you may send any requests over to us at support@scientiamobile.com and a ticket will be automatically generate...