Search found 161 matches

by sriram
Thu Dec 05, 2013 12:35 pm
Forum: Device Detection Issues
Topic: SVG image capability
Replies: 8
Views: 15277

Re: SVG image capability

Hi,

Our team have completed verifying and updating the "svgt_1_1" capability in WURFL. You should see improved results with the next WURFL.xml snapshot onwards.

Thanks and cheers!
by sriram
Thu Dec 05, 2013 9:52 am
Forum: Device Detection Issues
Topic: SVG image capability
Replies: 8
Views: 15277

Re: SVG image capability

Thank you for the heads-up! Our WURFL team is looking into this. I will update you with more information shortly.

Thanks again and cheers!
by sriram
Thu Dec 05, 2013 9:41 am
Forum: Device Information
Topic: Nexus5 device properties
Replies: 2
Views: 6280

Re: Nexus5 device properties

Hi Anil,

We have responded to your question here. To prevent duplicate replies and confusion, we are locking this thread.

Thanks and cheers!
by sriram
Thu Dec 05, 2013 9:36 am
Forum: Device Information
Topic: Not picking up Nexus 5 as a device etc...
Replies: 13
Views: 23662

Re: Not picking up Nexus 5 as a device etc...

Hi Anil, To add to our post above, the "free" WURFL.xml snapshots hosted on SourceForge are only updated periodically. Commercial licensees have access to weekly WURFL.xml snapshots that contain the newest WURFL data. If you would like to enquire about becoming a licensee, please contact us here and...
by sriram
Wed Dec 04, 2013 2:50 pm
Forum: Device Detection Issues
Topic: SVG image capability
Replies: 8
Views: 15277

Re: SVG image capability

Hi,

The "svgt_1_1", "svgt_1_1_plus" and "j2me_svgt" capabilities are used for detecting support for SVG Tiny(the scaled-down SVG format for mobile phones). Here is more information about it.

Thanks and Cheers!
by sriram
Wed Dec 04, 2013 1:51 pm
Forum: Device Information
Topic: Wrong mobile device detection
Replies: 5
Views: 9700

Re: Wrong mobile device detection

Hi Nattapon, For the stock Android browser, only selecting the "Desktop" view option will send a desktop User-Agent. At all other times, you'll send something like this(which is the actual mobile User-Agent): Mozilla/5.0 (Linux; U; Android 4.1.2; en-us; GT-I9100T Build/JZO54K) AppleWebKit/534.30 (KH...
by sriram
Wed Dec 04, 2013 9:50 am
Forum: Device Detection Issues
Topic: samsung galaxy s2 wrong detection
Replies: 1
Views: 6170

Re: samsung galaxy s2 wrong detection

Hi Nattapon,

We have addressed your issue in your other thread here, so I'm locking this thread to prevent confusion and duplicate replies.

Thanks and cheers!
by sriram
Wed Dec 04, 2013 9:48 am
Forum: Device Information
Topic: Wrong mobile device detection
Replies: 5
Views: 9700

Re: Wrong mobile device detection

Hi Nattapon, I have added the User-Agent for your device on Android 4.1 to WURFL and it should be perfectly detected after the next WURFL.xml snapshot. That said, I am unable to reproduce the behavior you encountered, where your device was classified as a "Generic Web Browser". I manually put in you...
by sriram
Tue Dec 03, 2013 4:22 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 28512

Re: IE 11 not detected correctly

Hi Renato,

We will definitely give you a heads-up when the update is rolled out to WURFL Cloud.

Thanks and cheers!
by sriram
Tue Dec 03, 2013 9:19 am
Forum: Device Detection Issues
Topic: Samsung Nexus S - max image width and resolution width
Replies: 6
Views: 12701

Re: Samsung Nexus S - max image width and resolution width

Hi Charis,

Thanks for the heads-up! We will look into this, fix the issue if necessary and update you.

Cheers!
by sriram
Tue Nov 26, 2013 9:26 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 28512

Re: IE 11 not detected correctly

Hi,

We currently do not have an ETA for the integration of the fix into WURFL Cloud, but please stay tuned.

Cheers!
by sriram
Fri Nov 22, 2013 1:30 pm
Forum: Device Detection Issues
Topic: Kindle Fire HD 7" 'resolution_width' field
Replies: 1
Views: 8329

Re: Kindle Fire HD 7" 'resolution_width' field

Hi Nick,

I think the capability you are looking for is "max_image_width" which is designed to be equal to "device-width". We have also updated the capability with your reported value, so you should be good to go!

Thank you and cheers!
by sriram
Fri Nov 22, 2013 9:21 am
Forum: Device Detection Issues
Topic: Detection of Mail Clients
Replies: 3
Views: 8263

Re: Detection of Mail Clients

Hi Michael,

We definitely value our customers' requests and work with them to incorporate their requests in our API/Data ASAP. That said, I do not have an ETA for you yet; however, if you prefer, I can leave a comment here/send you an email when we do have one.

Thanks and cheers!
by sriram
Thu Nov 21, 2013 11:41 am
Forum: ScientiaMobile WURFL Cloud Service
Topic: IE 11 not detected correctly
Replies: 20
Views: 28512

Re: IE 11 not detected correctly

Hi uci2i,

Thanks for the heads-up! The issue has been identified and will be fixed in an update to the WURFL API. If you'd like, I can notify you when the WURFL Cloud is updated with the fix.

Thanks and cheers!
by sriram
Thu Nov 21, 2013 11:27 am
Forum: Device Detection Issues
Topic: Detection of Mail Clients
Replies: 3
Views: 8263

Re: Detection of Mail Clients

Hi Stefan, Thank you for your post. We do already detect newer versions of Thunderbird . We are currently looking into detecting other desktop and applications like iPhone's mail.app and Outlook and we should have something for you soon in a newer version of the WURFL API. Please stay tuned. Cheers!
by sriram
Wed Nov 20, 2013 10:40 am
Forum: Miscellaneous
Topic: Latest WURFL.XML file
Replies: 9
Views: 49297

Re: Latest WURFL.XML file

Hi Dan, The User-Agent(UA) for the Verizon Galaxy S4 on Android 4.3 was added to WURFL on the 13th of November. It is highly probable that the WURFL.xml file you are on does not have this UA. As far as the discrepancy in detection on our websites is concerned, the tools.scientiamobile.com uses the l...
by sriram
Tue Nov 19, 2013 3:07 pm
Forum: Device Information
Topic: Not detecting this properly
Replies: 12
Views: 17616

Re: Not detecting this properly

Hi Chris,

It is a Firefox on Android specific issue and is a result of a decision made by Mozilla to hide this information.

Cheers!
by sriram
Tue Nov 19, 2013 2:25 pm
Forum: Device Information
Topic: Not detecting this properly
Replies: 12
Views: 17616

Re: Not detecting this properly

Hi Chris, As you can see in the User-Agent you posted, it reveals neither any information about the hardware it is running on nor any information about the version of the Android OS it is running. This is why we only detect those UAs as "Firefox for Android". Firefox on Android was originally called...
by sriram
Mon Nov 18, 2013 11:31 am
Forum: Device Detection Issues
Topic: NullReferenceException .NET API
Replies: 3
Views: 7903

Re: NullReferenceException .NET API

Hi there!

Could you tell us what version of the WURFL .NET API you are on? This information will help us look into this error.

Cheers!
by sriram
Mon Nov 18, 2013 11:28 am
Forum: Device Information
Topic: Not detecting this properly
Replies: 12
Views: 17616

Re: Not detecting this properly

Hey Chris,

That looks like a UA generated by Firefox on Android. So it is indeed a mobile device.

Cheers!