Search found 393 matches

by kamermans
Tue Jan 29, 2013 2:14 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: What is the default timeout on the client?
Replies: 5
Views: 11093

Re: What is the default timeout on the client?

Hi Clement,

I believe the default timeout is 1 second, but in some languages, like PHP using fsock, it is difficult to fully control the timeout. Which language are you using?
by kamermans
Mon Jan 28, 2013 9:46 am
Forum: Device Detection Issues
Topic: Detection of WiFi users
Replies: 5
Views: 12332

Re: Detection of WiFi users

Hi David,

I (we) do have experience with that, but at this time we don't have anything we can share. Anyway, I certainly see where your coming from, and I wouldn't rule out the possibility that we will have a solution for you in 2013 ;)
by kamermans
Fri Jan 25, 2013 10:44 am
Forum: Device Detection Issues
Topic: Detection of WiFi users
Replies: 5
Views: 12332

Re: Detection of WiFi users

Hi David, WURFL does not currently track dynamic runtime information like the current bearer (WiFi, 3G, etc). The only way I can think of off the top of my head is to use carrier detection to figure out if they are on a mobile carrier, and if not, they are probably on WiFi. Carrier detection is usua...
by kamermans
Thu Jan 24, 2013 12:07 am
Forum: Device Detection Issues
Topic: Skyfire Detection
Replies: 10
Views: 15748

Re: Skyfire Detection

In both cases the browser sends the X-Requested-With: com.skyfire.browser header (HTTP_X_REQUESTED_WITH is the way you access that header in PHP, et al). Note that I've only personally tested this on Android. I would check the header first, than the UA.
by kamermans
Wed Jan 23, 2013 10:46 am
Forum: Device Detection Issues
Topic: Tablet Detection
Replies: 26
Views: 44554

Re: Tablet Detection

Indeed, we should certainly have a note about that. Thanks for the feedback!
by kamermans
Wed Jan 23, 2013 12:09 am
Forum: Device Detection Issues
Topic: Tablet Detection
Replies: 26
Views: 44554

Re: Tablet Detection

The cloud service was updated earlier today and I can confirm that the UA you are referring to is being detected properly.
by kamermans
Tue Jan 22, 2013 12:52 am
Forum: Device Information
Topic: Nokia Lumia 920T
Replies: 2
Views: 6997

Re: Nokia Lumia 920T

Thanks for the info - we will add the device tomorrow.
by kamermans
Sun Jan 20, 2013 8:48 pm
Forum: PHP API
Topic: Caching with Memcache taking time
Replies: 5
Views: 39552

Re: Caching with Memcache taking time

The capability filter has not yet been ported to this API, but I can send you the pre-release including the filter later this week if you'd like.
by kamermans
Sat Jan 19, 2013 10:20 pm
Forum: PHP API
Topic: Caching with Memcache taking time
Replies: 5
Views: 39552

Re: Caching with Memcache taking time

Thanks for the reply. I imagine the issue is that your cache is also being used by other systems and other data is forcing WURFL data out of memcache while it's being loaded or something similar. Technically, this should not be a problem since all the cache lookups will be misses (obviously not idea...
by kamermans
Sat Jan 19, 2013 12:36 am
Forum: Device Information
Topic: Windows 8 RT Screen Size
Replies: 2
Views: 6904

Re: Windows 8 RT Screen Size

We have updated the entry with the resolution 1366x768 and a screen size of 224x126mm, which is a 10.1" screen. Based on the information we have, this seems to be the lowest common size for a Windows RT tablet. We are, of course, open to re-evaluate the RT landscape later in the year, when there are...
by kamermans
Fri Jan 18, 2013 10:58 am
Forum: Device Information
Topic: Windows 8 RT Screen Size
Replies: 2
Views: 6904

Re: Windows 8 RT Screen Size

The Surface on my desk has the UA "Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; ARM; Trident/6.0; Touch)", but regardless, it is also detected as windows_8_rt_ver1. We will change the screen size to a more reasonable number since Windows RT will presumably only be available on tablets. The sm...
by kamermans
Fri Jan 18, 2013 10:16 am
Forum: PHP API
Topic: Caching with Memcache taking time
Replies: 5
Views: 39552

Re: Caching with Memcache taking time

Does this happen on every request, or just the first request? Also, are you on linux, and which versions of PHP and Memcache are you running, and how much Memcache memory is available? Are you using File for persistence and Memcache for cache?
by kamermans
Wed Jan 16, 2013 11:36 am
Forum: Miscellaneous
Topic: App Pool Explosion
Replies: 8
Views: 47157

Re: App Pool Explosion

Hi,

We're looking into the issue now. Is the problem specifically that the resources are being starved and the application dies? Is the WURFL application being completely rebuilt on every request, because this would certainly cause resources to explode.
by kamermans
Wed Jan 16, 2013 1:00 am
Forum: PHP API
Topic: Fatal error: Uncaught exception 'WURFL_Storage_Exception'
Replies: 7
Views: 38412

Re: Fatal error: Uncaught exception 'WURFL_Storage_Exception

Perhaps the issue now is that the data is not being uncompressed properly from the ZIP file, and that is causing the XML parser to fail parsing. Can you please unzip the resources/wurfl.zip file to that same directory, then point your config at that wurfl.xml file? Sorry for the difficulty - IIS/Win...
by kamermans
Tue Jan 15, 2013 3:59 pm
Forum: PHP API
Topic: Fatal error: Uncaught exception 'WURFL_Storage_Exception'
Replies: 7
Views: 38412

Re: Fatal error: Uncaught exception 'WURFL_Storage_Exception

This error seems to be related to file permissions. Are you using Apache on Windows or some other webserver?
by kamermans
Mon Jan 14, 2013 11:54 pm
Forum: PHP API
Topic: Fatal error: Uncaught exception 'WURFL_Storage_Exception'
Replies: 7
Views: 38412

Re: Fatal error: Uncaught exception 'WURFL_Storage_Exception

I have reproduced the bug and as I expected it is due to the way numeric database names are handled (or not handled) in SQL statements. The solution is to explicitly escape the database name in the database abstraction layer. We have fixed the bug in the upstream version, but this issue is so narrow...
by kamermans
Mon Jan 14, 2013 8:18 pm
Forum: PHP API
Topic: Fatal error: Uncaught exception 'WURFL_Storage_Exception'
Replies: 7
Views: 38412

Re: Fatal error: Uncaught exception 'WURFL_Storage_Exception

Thanks for the report, we are trying to reproduce it now. Perhaps the problem is that your database name is a number, and is not escaped properly in the API.
by kamermans
Mon Jan 14, 2013 12:01 pm
Forum: .NET API
Topic: System.Security.SecurityException
Replies: 5
Views: 37802

Re: System.Security.SecurityException

It seems the only explanation is that the trust level is too low, however, as of API 1.4.3 we support the Medium and Full trust levels, so I'm at a loss as to what the problem could be. Note that we released version 1.4.4 on Friday evening, so I would recommend using the new version anyway. Download...
by kamermans
Sun Jan 13, 2013 11:35 pm
Forum: .NET API
Topic: System.Security.SecurityException
Replies: 5
Views: 37802

Re: System.Security.SecurityException

Hi,

We are looking into the issue, but in the meantime, can you verify that your application's user has access to the WURFL file you are using?
by kamermans
Sun Jan 13, 2013 11:13 pm
Forum: ScientiaMobile WURFL Cloud Service
Topic: Problem with Brand and Model detection
Replies: 3
Views: 9464

Re: Problem with Brand and Model detection

Hi,

Can you please post the user agent for your XT610, or visit https://db.scientiamobile.com/h from your device and complete the form? We'll make sure it gets added, assuming it's not already there.