Updated my capabilities

MineshNetcel
Posts: 7
Joined: Fri Jul 05, 2013 10:44 am

Updated my capabilities

Postby MineshNetcel » Fri Jul 05, 2013 10:50 am

Hello,

I have updated my capabilities from
"resolution_height", "resolution_width" to
"physical_screen_width", "physical_screen_height"

although when getting the device info i am still returned with resolution_height and width, i have updated my capabilities in Account settings as well

Minesh

sm_support2
Posts: 294
Joined: Mon Jun 20, 2011 5:04 pm

Re: Updated my capabilities

Postby sm_support2 » Fri Jul 05, 2013 10:55 am

Hi there,

is it the .NET API or the .NET Cloud Client you are referring to?

thanks

MineshNetcel
Posts: 7
Joined: Fri Jul 05, 2013 10:44 am

Re: Updated my capabilities

Postby MineshNetcel » Fri Jul 05, 2013 11:04 am

.Net cloud client

Thank you

MineshNetcel
Posts: 7
Joined: Fri Jul 05, 2013 10:44 am

Re: Updated my capabilities

Postby MineshNetcel » Fri Jul 05, 2013 11:17 am

I can see that the WurflLastUpdate was done at 14:13 GMT although im sure i done my capability changes after this time

kamermans
Posts: 393
Joined: Mon Jun 06, 2011 9:50 am

Re: Updated my capabilities

Postby kamermans » Fri Jul 05, 2013 11:54 am

The capabilities are sync'd to all WURFL Cloud servers within a couple minutes after you save them in the WURFL Cloud Control panel. Currently it looks like you only have "viewport_width" selected. Are you still having trouble?
Thanks,

Steve Kamerman
ScientiaMobile

Make sure you check out our WURFL Cloud, WURFL InSight and WURFL InFuze products!

MineshNetcel
Posts: 7
Joined: Fri Jul 05, 2013 10:44 am

Re: Updated my capabilities

Postby MineshNetcel » Mon Jul 08, 2013 4:09 am

Hi i had changed to view_port width last Friday at 3pm and when testing this morning i am returning view_port width in my capabilities by code. About 10 minutes ago i changed to physical_screen_width and physical_screen_height within account settings although am still returning view_port width when trying to debug. It seems like the syncing takes a lot longer than 5 minutes.

kamermans
Posts: 393
Joined: Mon Jun 06, 2011 9:50 am

Re: Updated my capabilities

Postby kamermans » Mon Jul 08, 2013 10:15 am

Hi Minesh,

Sorry about the trouble, I am going to look into this personally and see where the delay could be. Can you also tell me which country your server is in, so I can look at your traffic in that region?
Thanks,

Steve Kamerman
ScientiaMobile

Make sure you check out our WURFL Cloud, WURFL InSight and WURFL InFuze products!

MineshNetcel
Posts: 7
Joined: Fri Jul 05, 2013 10:44 am

Re: Updated my capabilities

Postby MineshNetcel » Tue Jul 09, 2013 4:35 am

Thank You Steve

Although not to worry, Found the issue was to do with caching, after clearing the browser cache the new capabilities were taking effect, while developing is their anyway to disable the cache ?

Minesh


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