Your server is not able to access WURFL Cloud.
Posted: Sun Jul 29, 2012 6:05 pm
hi,
I was able to install the Cloud service without any trouble for one of my sites; however, I can not make it work on another website being hosted on the same server....the only difference between these 2 sites is that the one where the wurfl cloud service works has a dedicated IP, the one site where the cloud service does not work shares its IP with other websites I host.
I guess my question is, is a dedicated IP a must have in order to use the Cloud Service? and if it is not, could you please point me in the right direction?
I have a separate API key for each but I can not find what the problem is.
Below what the Compatibility Test Script shows:
"PHP
You version of PHP (5.3.13) is compatible with WURFL Cloud.
WURFL Cloud Service
Your server is not able to access WURFL Cloud. It's possible that your DNS server is slow to respond. Please refresh this page to verify."
I am using the $10 usd/month plan which is how I obtained the API key(s).
many thanks,
andres
I was able to install the Cloud service without any trouble for one of my sites; however, I can not make it work on another website being hosted on the same server....the only difference between these 2 sites is that the one where the wurfl cloud service works has a dedicated IP, the one site where the cloud service does not work shares its IP with other websites I host.
I guess my question is, is a dedicated IP a must have in order to use the Cloud Service? and if it is not, could you please point me in the right direction?
I have a separate API key for each but I can not find what the problem is.
Below what the Compatibility Test Script shows:
"PHP
You version of PHP (5.3.13) is compatible with WURFL Cloud.
WURFL Cloud Service
Your server is not able to access WURFL Cloud. It's possible that your DNS server is slow to respond. Please refresh this page to verify."
I am using the $10 usd/month plan which is how I obtained the API key(s).
many thanks,
andres