Usage stats anomaly
Posted: Fri Apr 19, 2013 4:42 pm
Hey, I'm hoping you can help me with a question/problem. We got an insane spike of detections used during a period on April 17th. We're normally around 1k, but we hit 70k detections for an hour around 17:00 (not sure what time zone the usage graph reports on).
We've also got web analytics and other tracking on our site, none of which recorded any kind of spike like that, leading me to believe it was a wurfl cloud service issue. I'm not concerned about the billing aspect as we won't use up our detections for the period, but it is really messing up the reporting I need to provide. Before I go ahead and manually edit the report data, is there any way to verify that this was indeed some kind of glitch?
Thanks!
We've also got web analytics and other tracking on our site, none of which recorded any kind of spike like that, leading me to believe it was a wurfl cloud service issue. I'm not concerned about the billing aspect as we won't use up our detections for the period, but it is really messing up the reporting I need to provide. Before I go ahead and manually edit the report data, is there any way to verify that this was indeed some kind of glitch?
Thanks!