Please Help

[lcapece]

I am a cloud service subscriber and have a massive problem. About 75% of all agent lookups are returning the SAME incorrect capabilities. For example:

Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; HTCEVODesign4G Build/IML74K) AppleWebKit/534.30 (KHTML| like Gecko) Version/4.0 Mobile Safari/534.30 (Mobile; afma-sdk-a-v6.4.1)

Is returning "Generic Android 2.0" date "2009_October". I hope someone is manning the boards can help! Thanks.

[lcapece]

Forgot to mention, this is from .net cloud API

[kamermans]

Can you please post the code that shows how you are using the client? Everything is working fine when I test that specific user agent, but I wonder if something in your environment is doing something strange, like URL encoding the user agent before it is sent to us?

[sm_support2]

Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; HTCEVODesign4G Build/IML74K) AppleWebKit/534.30 (KHTML| like Gecko) Version/4.0 Mobile Safari/534.30 (Mobile; afma-sdk-a-v6.4.1)

We recognize that user-agent correctly, so the problem is most probably elsewhere. As Steve wrote, can you please post the code you use to retrieve the user-agent and make sure that there is nothing (encoding? stray toLowerCase()?) that interferes with the detection?

thanks