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Performance issues?

Posted: Mon Jan 13, 2014 5:32 pm
by Ekariallp
Just debugging a performance issue in my application, and it looks like my device detection is taking anywhere from fast to 10 seconds to return. Are you aware of any current performance problems with the cloud service?

Thanks!

Re: Performance issues?

Posted: Mon Jan 13, 2014 8:44 pm
by kamermans
I am not aware of any performance issues, but we will run a performance report just to be sure there are no issues. If this is only once in a while, perhaps there is a DNS lookup issue that is causing some requests to be significantly delayed. In any case, our load balancer is set to forcefully close the connection if it takes more than one second, so it sounds like the delay is in opening the connection.

Re: Performance issues?

Posted: Tue Jan 14, 2014 11:41 am
by Ekariallp
Yeah, it looks like something on our side. Doesn't seem to be DNS, but connections to particular websites take a really long time. Anyways, thanks for checking.