can't connect to enterprise support

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osnat
Posts: 2
Joined: Mon Jan 22, 2018 4:49 am

can't connect to enterprise support

Postby osnat » Mon Jan 29, 2018 3:16 am

Hey,

We asked, via enterprise support, to change the main email the emails and notifications are sent to.
this morning I found that the username was changed (to the primary email asked for) - I was able to login.
the problem is that I cannot log in to the enterprise support anymore - I get a redirection back to https://www.scientiamobile.com/?kind=er ... been+taken.

can you please help resolve it ?

Amir

aaronp
Posts: 210
Joined: Wed Dec 09, 2015 12:39 pm

Re: can't connect to enterprise support

Postby aaronp » Mon Jan 29, 2018 11:01 am

Hi Osnat,

Thanks for letting me know. I have reverted the primary email back and have added the requested CCs. Are you able to try accessing enterprise support once more? Also, do note that you may send any requests over to us at support@scientiamobile.com and a ticket will be automatically generated for you.

Thanks,

Aaron


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