Page 1 of 1

Tizen UA detected as a feature phone. Expected behaviour?

Posted: Fri Dec 22, 2017 5:17 am
by kjatin
The following UA is detected as a feature phone (not smartphone). Is this expected behaviour? Tizen OS is available on modern devices as far as my knowledge goes. Can you please confirm if this is the desired behaviour.

UA: Mozilla/5.0 (Linux; Tizen 2.4; SAMSUNG SM-Z200F) AppleWebKit/537.3 (KHTML, like Gecko)

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Fri Dec 22, 2017 6:21 am
by amark
Hi Jatin,

This is expected behavior for our is_smartphone capability. Although I can not promise any change, I see your point about Tizen OS being available to modern devices and will talk to my engineers about this issue. In the mean time if you are interested in a patch file that will return Tizen devices as true for our is_smartphone capability feel free to let me know and I will be happy to help.


Best,

Amar
Mobile Data Analyst
ScienitaMobile

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Tue Dec 26, 2017 1:17 am
by kjatin
Can you share an ETA for confirming this with your engineers. Based on that we would need a patch or wait for the update.

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Tue Dec 26, 2017 2:17 am
by amark
Hi Jatin

I am actually out of the office this week but I have opened up a support ticket for you where our support team can help answer your questions as well as generate a patch file. If you have any questions please feel free to reply to that ticket.

https://scientiamobile.zendesk.com/hc/en-us

Thanks,

Amar
Mobile Data Analyst
ScientiaMobile

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Tue Dec 26, 2017 12:10 pm
by aaronp
Hi Jatin,

While I do not currently have an ETA, I will provide an update as soon I have an update regarding Tizen OS availability to modern devices.

Also, I will send the patch file through email so please keep an eye out for that.

Thanks,

Aaron

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Mon Jan 08, 2018 1:56 am
by kjatin
Any updates here?

Re: Tizen UA detected as a feature phone. Expected behaviour?

Posted: Mon Jan 08, 2018 10:16 am
by aaronp
Hi Jatin,

While I can confirm that the change will be implemented in the next API release, I do not have an ETA at the moment. I will surely check in with you as soon as it is released. Also, if you would like to receive announcements regarding API releases, data changes, etc., you may do so by signing up here: https://www.scientiamobile.com/page/enewsletter

Thanks,

Aaron