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Issues with IE 9

Posted: Wed Jul 13, 2011 2:40 pm
by barrett
Hello all,
We have an older version of WURFL and all of a sudden IE 9 breaks my home page which I use WURFL to detect whether the user is using a mobile device. I have added IE 9 to the web patches xml; but it is still not working. Any thoughts?

Thanks!

-Barrett-

Re: Issues with IE 9

Posted: Wed Jul 13, 2011 3:29 pm
by sm_support2
Hi Barrett

Can you please provide more information?

offending UA string. API user. wurfl.xml version and web patch version.

Thanks

Re: Issues with IE 9

Posted: Wed Jul 13, 2011 3:37 pm
by barrett
Hello,

The version of the wurfl.xml is:

Code: Select all

<ver>www.wurflpro.com - 2010-09-09 04:08:06</ver>
    <last_updated>Thu Sep 09 04:13:16 -0500 2010</last_updated>
There really is no offending UA string that I can tell, I get a "The website cannot display the page" error when I view the page in which wurfl is being used via IE 9. Works like a dream in all other version of IE, as well as any other browser.

When it comes to the API user, where would I find that info? Is that in the wurfl.xml? Or somewhere else. Sorry, this is the first time I have worked with wurfl, as the previous developer that is no longer working here was maintaining it. And as you can guess, no documentation : (.

Thanks for your help on this,

-Barrett-

Re: Issues with IE 9

Posted: Wed Jul 13, 2011 3:57 pm
by kamermans
At a minimum you will need to update your WURFL.XML and web browsers patch. There are probably a lot of other devices and/or browsers that are being incorrectly identified.

Which API or at least what language are you using?

Re: Issues with IE 9

Posted: Wed Jul 13, 2011 4:20 pm
by barrett
We are using the PHP API.

Thanks for your help on this,

-Barrett-

Re: Issues with IE 9

Posted: Fri Jul 15, 2011 6:42 pm
by barrett
Hello all,
Does anyone have any idea on how I should proceed in fixing this issue with IE 9? I grabbed the most recent version of the wurfl.xml and updated the web_browsers_patch.xml to include IE 9, still blows up when I view the home page via IE 9.

Any help would be most appreciated,

-Barrett-

Re: Issues with IE 9

Posted: Sat Jul 16, 2011 7:29 am
by kamermans
Since the WURFL.XML web patch are updated, it must be the API that is causing the issue. You will need to update it with the current PHP API.