IE 10: windows 7; 32 bit OS detected as Mobile Device.

I have this HTTP request, I expected this, but WURFL is returning that. Please provide enough data to reproduce the problem.
sbkrishnan25
Posts: 9
Joined: Thu Apr 25, 2013 4:46 am

IE 10: windows 7; 32 bit OS detected as Mobile Device.

Postby sbkrishnan25 » Thu Jun 06, 2013 8:54 am

Hi

I have tested the user agent of Internet Explorer 10 with windows 7, 32 bit operating system, It is detected as a mobile device.

My User Agent is
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0)

My WURFL details are.
<ver>db.scientiamobile.com - 2013-06-02 00:00:01</ver>
<last_updated>Sun Jun 02 00:02:15 -0400 2013</last_updated>

Please let me know how to resolve or is there any latest update in WURFL file.

Thanks
Bala.

sriram
Posts: 161
Joined: Wed Jan 04, 2012 10:01 am

Re: IE 10: windows 7; 32 bit OS detected as Mobile Device.

Postby sriram » Thu Jun 06, 2013 10:03 am

Hi Bala,

This UA is detected fine on our end, as msie_10 in high accuracy mode and as generic_web_browser in high performance mode. What type and version of the WURFL API are you on? This information will help us troubleshoot this issue for you.

Thanks and cheers!
Sriram Sridharan

sbkrishnan25
Posts: 9
Joined: Thu Apr 25, 2013 4:46 am

Re: IE 10: windows 7; 32 bit OS detected as Mobile Device.

Postby sbkrishnan25 » Thu Jun 06, 2013 12:13 pm

I am using API version of 1.4.0.0
didn't specify any mode, It is working in default mode condition.

sriram
Posts: 161
Joined: Wed Jan 04, 2012 10:01 am

Re: IE 10: windows 7; 32 bit OS detected as Mobile Device.

Postby sriram » Thu Jun 06, 2013 12:24 pm

Hi Bala,

You'll need to upgrade to a newer version of the WURFL API[V1.4.4 is currently the newest, while V1.4 is about a year old now ]. Each WURFL API release not only provides bug fixes, but also builds on the previous releases' features.

Cheers!
Sriram Sridharan

sbkrishnan25
Posts: 9
Joined: Thu Apr 25, 2013 4:46 am

Re: IE 10: windows 7; 32 bit OS detected as Mobile Device.

Postby sbkrishnan25 » Fri Jun 07, 2013 1:38 pm

Thanks for your reply,
I will check and update you.

Thanks
Bala.


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