Smart TV and Smartphone Device Detection

I have this HTTP request, I expected this, but WURFL is returning that. Please provide enough data to reproduce the problem.
wurflaoltest
Posts: 5
Joined: Tue Dec 10, 2013 6:07 pm

Smart TV and Smartphone Device Detection

Postby wurflaoltest » Tue Dec 10, 2013 6:20 pm

Hello

We are using WURFL to identify Mobile Devices and OS for Browser data. However recently we noticed that below user_agents are being identified incorrectly through API. Below are few samples. Against each user_agent are device and OS identified by API.

Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; Trident/6.0) Smartphone Windows Phone OS
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Win64; x64; Trident/6.0) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0) omBrowser/1.4 (Winamp 5.65) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; BOIE9;ENUS) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; EIE10;ENUSWOL) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; MALC) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; MDDRJS) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; MAMD) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/7.0) Smart TV Others
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; EIE10;ENUSMSN) Smart TV Others

All user_agents looks like device should be Desktop. Please confirm if there are any issues since its important for our Analytics team.

Thanks
Gaurav

sriram
Posts: 161
Joined: Wed Jan 04, 2012 10:01 am

Re: Smart TV and Smartphone Device Detection

Postby sriram » Tue Dec 10, 2013 6:35 pm

Hi Gaurav,

Thank you for your post. To help us look into this issue and replicate it on our end, what language and version of the WURFL API are you on and what date of the wurfl.xml file is it using?

Cheers!
Sriram Sridharan

wurflaoltest
Posts: 5
Joined: Tue Dec 10, 2013 6:07 pm

Re: Smart TV and Smartphone Device Detection

Postby wurflaoltest » Wed Dec 18, 2013 2:02 pm

1)We are using Java code for the xml file available through scientiamobile.com

2)We use the urlhttp://www.scientiamobile.com/wurfl/hpsbh/wurfl.zip to access the xml file directly using the WURFL API version 1.4.2

sriram
Posts: 161
Joined: Wed Jan 04, 2012 10:01 am

Re: Smart TV and Smartphone Device Detection

Postby sriram » Wed Dec 18, 2013 2:49 pm

Hi Gaurav,

The WURFL API v1.4.2 is more than a year old. Please use a newer version of the WURFL API for optimal detection. Here is a link to the WURFL Java API v1.5.0.1.

Thanks and cheers!
Sriram Sridharan

wurflaoltest
Posts: 5
Joined: Tue Dec 10, 2013 6:07 pm

Re: Smart TV and Smartphone Device Detection

Postby wurflaoltest » Thu Dec 19, 2013 9:51 am

Thanks Sriram. Can we be notified incase there are updates in future?

sriram
Posts: 161
Joined: Wed Jan 04, 2012 10:01 am

Re: Smart TV and Smartphone Device Detection

Postby sriram » Thu Dec 19, 2013 10:06 am

Hi Gaurav,

We do send out a quarterly newsletter to everyone with a Scientiamobile.com account, which contains information about new WURFL API releases, along with other updates. Our most recent newsletter was sent out on December 12 2013. If you did not receive that, please email us at cr (at) scientiamobile [.] com and someone from our Customer Relations team will get in touch with you.

Thanks and cheers!
Sriram Sridharan

kamermans
Posts: 393
Joined: Mon Jun 06, 2011 9:50 am

Re: Smart TV and Smartphone Device Detection

Postby kamermans » Fri Dec 20, 2013 11:43 am

Also, there is a list for ScientiaMobile announcements which includes updates to the APIs. Everyone with a valid product licenses will already get these notifications, but you can also manually subscribe here: http://eepurl.com/iFtPn
Thanks,

Steve Kamerman
ScientiaMobile

Make sure you check out our WURFL Cloud, WURFL InSight and WURFL InFuze products!


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