Cloud Solution Outbound
Posted: Wed Nov 26, 2014 8:38 am
Hi,
We currently use your cloud based device detection solution for our web and mobile products.
Recently we have moved to a new production environment, which included a new Firewall. Since the move, device discovery has stopped working since the new environment does not allow outbound connections.
I've seen a couple of suggestions of simply opening up outbound 80/443, and I've seen a few lists of IP's on the forum. I would however like to be 100% sure that the locations we open up are still being used / up to date. Being in the financial market, our security team requires us to be very specific about what we need to open, and why. I was wondering if it would be possible to get a list of the locations that your product connects to in order to add them to a whitelist in our new environment?
If it's not a possibility to post the links on the open forum, perhaps details surrounding server setup / firewall rules can be discussed via PM?
Kind Regards,
Armand.
We currently use your cloud based device detection solution for our web and mobile products.
Recently we have moved to a new production environment, which included a new Firewall. Since the move, device discovery has stopped working since the new environment does not allow outbound connections.
I've seen a couple of suggestions of simply opening up outbound 80/443, and I've seen a few lists of IP's on the forum. I would however like to be 100% sure that the locations we open up are still being used / up to date. Being in the financial market, our security team requires us to be very specific about what we need to open, and why. I was wondering if it would be possible to get a list of the locations that your product connects to in order to add them to a whitelist in our new environment?
If it's not a possibility to post the links on the open forum, perhaps details surrounding server setup / firewall rules can be discussed via PM?
Kind Regards,
Armand.