Ipad Device Detection Issue

[chiragtaraviya]

Hello Friends,

can you please help me to detect ipad devices , I needs to detect ipad is ipad mini2 , ipad mini3, Ipad air etc.

How can i detect physical screen height and width for different ipad?

Regards
Chirag

[Elliotfehr]

Chirag,

Our WURFL.js Business Edition offering will allow you to detect specific iOS models along with the physical screen height/width. Would a javascript solution work for your use case?

Thank you,

Elliot

[chiragtaraviya]

Thank you Elliot for Fast response.

Yes java script solution works for me.

i am using PHP version wurfl version wurfl-php-1.5.3.0
i needs to detect specific iOS models using user Agent

currently all IOS devices has issue , i can detect Iphone but not detect iphone mode same as ipad.

can WURFL.js Business Edition detect it?

can i use WURFL.js Business Edition from different domain?

Regards
Chirag

[Elliotfehr]

Chirag,

WURFL.js BE will allow you to detect the iPad and iPhone models. It is also possible to set up with a custom domains as well.

Thank you,

Elliot

[chiragtaraviya]

Hello Elliot,

cost for business edition is too much , for basic version needs to pay $1800 per year.

any other solution for it?

Regards
Chirag

[Elliotfehr]

Chirag,

We do have a community offering at wurfl.io. Are you able to let me know what your use case is?

Thank you,

Elliot

[chiragtaraviya]

Hello Elliot,

My use case is simple , if any one visit my site , i needs to detect physical height and width of device and wants to use for display proper image according to device's physical width and height.

i try community version js its not help me to detect Ipad model.

Regards
Chirag

[Elliotfehr]

Chirag,

Are you testing using a physical device or a simulator? Are you able to provide me with the User Agent of the iPad that is not being detected?

Thank you,

Elliot

[chiragtaraviya]

Hello Elliot, thanks for replying.

The application is as explained earlier made for showing a specific image in correctly physical dimensions using web browsers on various of devices. It works on most devices, but I am having trouble with some Apple products, here are my findings so far tested on physical devices:

- These devices have been tested and confirmed okay: iPad1, iPad2, all iPhones.
- Devices having problems with detection of correctly physical height and width: iPad mini, iPad Air, iPad 3+

i added User Agent which is not detect
User Agent: Mozilla/5.0 (iPad; CPU OS 8_1_2 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B440 Safari/600.1.4

Regards
Chirag

[Elliotfehr]

Chirag,

Are you able to submit these devices to https://db.scientiamobile.com/h so that we can determine the root cause of the issue?

Thank you,

Elliot

[chiragtaraviya]

Hello Elliot ,

I submitted it ,
Request Id: 3543 .

Please confirm with it

Regards
Chirag

[Elliotfehr]

Chirag,

I do see the submission and we are currently looking into the issue.

Thank you,

Elliot

[chiragtaraviya]

Hello Elliot, thanks for your follow-up.

I have also submitted these devices, all devices has detection issues, tested and confirmed:
Request Id: 3545
Request Id: 3546
Request id: 3548
(Request id: 3543)

Regards
Chirag

[chiragtaraviya]

Hello Elliot , Thanks for you Help,

is model detection issue fixed?
can you please give me alternate solution for it ot time-frame to solve issue?

Regards
Chirag

[Elliotfehr]

Chirag,

We are still working to improve detection of these devices and will let you know as soon as we have an update.

Thank you,

Elliot

[david.yorkshire]

@Elliotfehr and chiragtaraviya.

I am having the same detection issues using newer iPads. Is there any solution, or is it abandon?

David

[Elliotfehr]

David,

We are still working to improve detection of iPad devices, however Apple has gone to great lengths to mask the underlying device information, which makes it very difficult to determine the iPad model.

Thank you,

Elliot

[david.yorkshire]

Elliot, thanks for your fast reply.

I have some more questions, I see that it has gone six months since you started looking into the problem, any eta? Can you update us in more details on the progress?

Could not find any information which confirms your statement, why would Apple want to mask their device information? It does not make sense for me that it detects iPhone 6 correctly, this is a much newer device than several of the iPads which fails the detection.

David

[Elliotfehr]

David,

Detecting the different iPad models is more complex than iPhone models since many of the different versions of the iPad use very similar hardware (specifically screen dimensions and processors).

Unlike other manufacturers, Apple has chosen to only present the iOS model in the HTTP headers as opposed to providing the underlying device information.

I will let you know as soon as we have an update on this issue.

Thank you,

Elliot