SSL update

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testal
Posts: 9
Joined: Tue Mar 21, 2017 8:09 am

SSL update

Postby testal » Tue Sep 05, 2017 2:21 am

Hi Scientiamobile Team,

We've uploaded new SSL in our account profile yesterday (04.09.2017)
_https://screenpresso.com/=qRSTc

but there still no changes on cloud services
_https://screenpresso.com/=clj8d

It's quite critical as you can see current SSL expires 06.09.2017 (tomorrow) and we don't want to have any interruptions in usage wurfl service as it might affects our business.

Could you please advise when we can expect to be updated and speed up process if possible?

Best regards
Alex

aaronp
Posts: 194
Joined: Wed Dec 09, 2015 12:39 pm

Re: SSL update

Postby aaronp » Tue Sep 05, 2017 8:46 am

Hi Alex,

Thank you for letting us know. I have notified my IT team regarding your SSL update and will provide you with an update as soon as possible.

Thanks,

Aaron

testal
Posts: 9
Joined: Tue Mar 21, 2017 8:09 am

Re: SSL update

Postby testal » Tue Sep 05, 2017 9:02 am

hi Aaron,

Great, we will be waiting for the good news with hope to get it resolved before SSL expiration

Many thanks!
Alex

aaronp
Posts: 194
Joined: Wed Dec 09, 2015 12:39 pm

Re: SSL update

Postby aaronp » Tue Sep 05, 2017 10:44 am

Hi Alex,

If you have not already received a notification through email, please note that the new certificates were loaded, and all regions are now showing an expiration of Sat, 03 Oct 2020 23:59:59 GMT.

If you have any further questions or concerns, please feel free to reach out to us directly at support@scientiamobile.com

Thanks,

Aaron


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