Add iPhone X

Can you add this device?
qrahaman
Posts: 6
Joined: Mon Jul 18, 2016 10:31 am

Add iPhone X

Postby qrahaman » Thu Nov 09, 2017 12:50 pm

Hello,

Presently, the iPhone X is registering as an iPhone 8 Plus. Could you resolve?

Cheers,

Quint

amark
Posts: 26
Joined: Mon May 30, 2016 4:59 am

Re: Add iPhone X

Postby amark » Thu Nov 09, 2017 1:05 pm

Hi Qrahaman,

Are you able to provide the product, API and a sample User-Agent so we can investigate the issue you are experiencing?

Thanks,
Amar
Mobile Data Analyst
ScientiaMobile

qrahaman
Posts: 6
Joined: Mon Jul 18, 2016 10:31 am

Re: Add iPhone X

Postby qrahaman » Fri Nov 10, 2017 7:39 pm

User Agent String: Mozilla/5.0 (iPhone; CPU iPhone OS 11_1_1 like Mac OS X) AppleWebKit/604.3.5 (KHTML, like Gecko) Version/11.0 Mobile/15B150 Safari/604.1

Device Resolution: 375 px x 812 px

amark
Posts: 26
Joined: Mon May 30, 2016 4:59 am

Re: Add iPhone X

Postby amark » Mon Nov 13, 2017 10:55 am

Hi Qrahaman,

Thank you for that information. We are currently not seeing this behavior you are reporting. Assuming you are using WURFL.js you should be able to correctly detect the model of iPhones and other Apple products. We will continue to monitor the situation and will let you know if anything changes.

Thanks,
Amar
Mobile Data Analyst
ScientiaMobile


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