Missing new Apple devices (e.g. iPhone 6s) in WURFL cloud

Can you add this device?
ncboe
Posts: 7
Joined: Thu Oct 24, 2013 3:52 am

Missing new Apple devices (e.g. iPhone 6s) in WURFL cloud

Postby ncboe » Tue Oct 06, 2015 6:02 am

Hi,
For user agents such as the Facebook app on iOS, wurfl cloud supplies specific model information for apple devices, such as:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A452 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.2;FBSS/2; FBCR/Free;FBID/phone;FBLC/fr_FR;FBOP/5]

which is resolved to: brand_name=Apple, model_name=iPhone 6

For any of the new Apple devices however (like iPhone 6s), we simply get iPhone as the resolved model.
For example:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_1 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A405 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone8,1;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.1;FBSS/2; FBCR/BouyguesTelecom;FBID/phone;FBLC/fr_FR;FBOP/5]

is resolved to: brand_name=Apple, model_name=iPhone

Since the traffic is picking up for these new models, I would expect the WURFL cloud service to also correctly start identifying them.

Thanks /Jonas

Elliotfehr

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby Elliotfehr » Tue Oct 06, 2015 2:07 pm

Jonas,

Thank you for letting us know. We will be updating the WURFL cloud soon to more accurately detect this.

Elliot

ncboe
Posts: 7
Joined: Thu Oct 24, 2013 3:52 am

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby ncboe » Mon Oct 12, 2015 2:55 pm

Hi,
Any status update on the correction for wurfl cloud?
BR /Jonas

Elliotfehr

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby Elliotfehr » Mon Oct 12, 2015 4:29 pm

Jonas,

We are still finalize these changes to the API and plan to include this in our next regular update of the WURFL cloud service. I expect for this to be ready by early next week and will let you know as soon as it is ready.

Thank you,

Elliot

Elliotfehr

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby Elliotfehr » Mon Oct 19, 2015 5:19 pm

Jonas,

We have just included this update into the WURFL Cloud service. Depending on your environment, you may need to clear your cache in order for the update to be reflected.

Thank you,

Elliot

ncboe
Posts: 7
Joined: Thu Oct 24, 2013 3:52 am

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby ncboe » Wed Oct 21, 2015 8:18 am

Hi,
I just tested with the user agent strings I supplied. I still get "anonymous" iPhone on the second one:
First:
brand_name=Apple, model_name=iPhone 6
Second:
brand_name=Apple, model_name=iPhone

I do not think it is a cache issue on my side since I am invoking new API calls for each lookup.
BR /Jonas

Elliotfehr

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby Elliotfehr » Wed Oct 21, 2015 10:56 am

Jonas,

We will have this updated shortly. I will let you know as soon as it is ready.

Thank you,

Elliot

Elliotfehr

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby Elliotfehr » Thu Oct 22, 2015 12:25 pm

Jonas,

This issue has been corrected. Please let me know if you continue to see any unresolved devices.

Thank you,

Elliot

ncboe
Posts: 7
Joined: Thu Oct 24, 2013 3:52 am

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby ncboe » Fri Oct 23, 2015 4:46 am

Hi,
I get the expected models now :)
Thanks /Jonas

ElShaier
Posts: 1
Joined: Thu Mar 24, 2016 6:09 am

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby ElShaier » Thu Mar 24, 2016 6:09 am

well after the update of the new OS this is not login some times and i found the solution... i am using actually the proxy that is why facing such issue

jkornhaus
Posts: 2
Joined: Fri Mar 25, 2016 11:23 am

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby jkornhaus » Fri Mar 25, 2016 11:26 am

I've just started to experiment with using WURFL Cloud, and am finding that it does not presently distinguish between iPhone 6 and 6s.

According to this thread, this issue was fixed back in October, but now seems to be broken again.


User Agent, iPhone 6s Plus:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_3 like Mac OS X) AppleWebKit/601.1 (KHTML, like Gecko) CriOS/49.0.2623.73 Mobile/13E234 Safari/601.1.46


WURFL reports this as an iPhone 6 Plus

aaronp
Posts: 224
Joined: Wed Dec 09, 2015 12:39 pm

Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou

Postby aaronp » Wed Sep 28, 2016 1:34 pm

Hi John,

The reason why the device model for the previously mentioned user agent string

Code: Select all

Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A452 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.2;FBSS/2; FBCR/Free;FBID/phone;FBLC/fr_FR;FBOP/5]
is detected is because it has FBDV/iPhone7,2 in it. This line indicates the device ID which allows WURFL to detect the specific model.

Apple devices do not identify the underlying device hardware, making the various models difficult to distinguish using HTTP headers alone. However, our WURFL.js service performs iOS model detection. You can find more information regarding WURFL.js at the following link: https://web.wurfl.io/#wurfl-js

Thank you,

Aaron


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