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Missing new Apple devices (e.g. iPhone 6s) in WURFL cloud
Posted: Tue Oct 06, 2015 6:02 am
by ncboe
Hi,
For user agents such as the Facebook app on iOS, wurfl cloud supplies specific model information for apple devices, such as:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A452 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.2;FBSS/2; FBCR/Free;FBID/phone;FBLC/fr_FR;FBOP/5]
which is resolved to: brand_name=Apple, model_name=iPhone 6
For any of the new Apple devices however (like iPhone 6s), we simply get iPhone as the resolved model.
For example:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_1 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A405 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone8,1;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.1;FBSS/2; FBCR/BouyguesTelecom;FBID/phone;FBLC/fr_FR;FBOP/5]
is resolved to: brand_name=Apple, model_name=iPhone
Since the traffic is picking up for these new models, I would expect the WURFL cloud service to also correctly start identifying them.
Thanks /Jonas
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Tue Oct 06, 2015 2:07 pm
by Elliotfehr
Jonas,
Thank you for letting us know. We will be updating the WURFL cloud soon to more accurately detect this.
Elliot
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Mon Oct 12, 2015 2:55 pm
by ncboe
Hi,
Any status update on the correction for wurfl cloud?
BR /Jonas
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Mon Oct 12, 2015 4:29 pm
by Elliotfehr
Jonas,
We are still finalize these changes to the API and plan to include this in our next regular update of the WURFL cloud service. I expect for this to be ready by early next week and will let you know as soon as it is ready.
Thank you,
Elliot
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Mon Oct 19, 2015 5:19 pm
by Elliotfehr
Jonas,
We have just included this update into the WURFL Cloud service. Depending on your environment, you may need to clear your cache in order for the update to be reflected.
Thank you,
Elliot
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Wed Oct 21, 2015 8:18 am
by ncboe
Hi,
I just tested with the user agent strings I supplied. I still get "anonymous" iPhone on the second one:
First:
brand_name=Apple, model_name=iPhone 6
Second:
brand_name=Apple, model_name=iPhone
I do not think it is a cache issue on my side since I am invoking new API calls for each lookup.
BR /Jonas
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Wed Oct 21, 2015 10:56 am
by Elliotfehr
Jonas,
We will have this updated shortly. I will let you know as soon as it is ready.
Thank you,
Elliot
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Thu Oct 22, 2015 12:25 pm
by Elliotfehr
Jonas,
This issue has been corrected. Please let me know if you continue to see any unresolved devices.
Thank you,
Elliot
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Fri Oct 23, 2015 4:46 am
by ncboe
Hi,
I get the expected models now
Thanks /Jonas
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Thu Mar 24, 2016 6:09 am
by ElShaier
well after the update of the new OS this is not login some times and i found the solution... i am using actually the proxy that is why facing such issue
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Fri Mar 25, 2016 11:26 am
by jkornhaus
I've just started to experiment with using WURFL Cloud, and am finding that it does not presently distinguish between iPhone 6 and 6s.
According to this thread, this issue was fixed back in October, but now seems to be broken again.
User Agent, iPhone 6s Plus:
Mozilla/5.0 (iPhone; CPU iPhone OS 9_3 like Mac OS X) AppleWebKit/601.1 (KHTML, like Gecko) CriOS/49.0.2623.73 Mobile/13E234 Safari/601.1.46
WURFL reports this as an iPhone 6 Plus
Re: Missing new Apple devices (e.g. iPhone 6s) in WURFL clou
Posted: Wed Sep 28, 2016 1:34 pm
by aaronp
Hi John,
The reason why the device model for the previously mentioned user agent string
Code: Select all
Mozilla/5.0 (iPhone; CPU iPhone OS 9_0_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13A452 [FBAN/FBIOS;FBAV/40.0.0.42.290;FBBV/15252421;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iPhone OS;FBSV/9.0.2;FBSS/2; FBCR/Free;FBID/phone;FBLC/fr_FR;FBOP/5]
is detected is because it has
FBDV/iPhone7,2 in it. This line indicates the device ID which allows WURFL to detect the specific model.
Apple devices do not identify the underlying device hardware, making the various models difficult to distinguish using HTTP headers alone. However, our WURFL.js service performs iOS model detection. You can find more information regarding WURFL.js at the following link:
https://web.wurfl.io/#wurfl-js
Thank you,
Aaron