Cloud API timing out

YonderMobile
Posts: 1
Joined: Sun Nov 20, 2016 3:18 am

Cloud API timing out

Postby YonderMobile » Sun Nov 20, 2016 3:21 am

Hi all,

Since Friday 18th November, all my web instances are reporting timeouts in attempting to contact the WurflCloud server. I've even downloaded the example PHP example from your site, and that too is failing.

I'm in South Africa, if that helps (CDN issues?)

Urgently seeking resolution

aaronp
Posts: 228
Joined: Wed Dec 09, 2015 12:39 pm

Re: Cloud API timing out

Postby aaronp » Sun Nov 20, 2016 1:40 pm

Hi Johan,

Thank you for reaching out to let us know. We received your information and are looking into it.

We will check back in with you as soon as we have an update.

We have sent you a direct message to gather more specific details about your environment.

Thanks,

Aaron

aaronp
Posts: 228
Joined: Wed Dec 09, 2015 12:39 pm

Re: Cloud API timing out

Postby aaronp » Mon Nov 21, 2016 5:35 pm

Hi Johan,

Glad to hear that the issue was resolved for you and that everything is now up and running. Please do not hesitate to reach out to us if you need any further assistance.

Thanks,

Aaron


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