Unable to download resource files under trial license

Questions about licensing of ScientiaMobile products
webber84
Posts: 3
Joined: Mon Feb 26, 2018 8:21 pm

Unable to download resource files under trial license

Postby webber84 » Mon Feb 26, 2018 8:29 pm

I have requested for WURFL OnSite for Java Evaluation and were instructed to download all necessary files from the FileX file manager. But when I open the file manager (URL as https://filex.scientiamobile.com/user/i ... cts/onsite), there is nothing I can download. Please help to figure out what the problem is.

david
Posts: 20
Joined: Thu Jun 30, 2016 9:54 am

Re: Unable to download resource files under trial license

Postby david » Tue Feb 27, 2018 9:27 am

Hello,

I see that you are using the API now, so I wanted to just follow up and make sure you are still not seeing this issue. I just checked your account and see the API .zip in your products folder. It does take a little bit of time between creating a license and getting the file uploaded to your file manager.

Let me know if you are still having issues getting the resource files.

Best,
David


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